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Paul McDonald
Paul McDonald at Luther Family Buick GMC

Paul McDonald | Page 5

Assistant Service Manager

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

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827 Reviews
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827 Reviews

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827 Reviews of Paul McDonald

July 16, 2023

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Car was finished on time at the estimated cost and all the repairs were as as expected. More

by bob.boese
Service Price Transparency
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Recommend Dealer
Yes
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Jul 19, 2023

Luther Family Buick GMC responded

Bob, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 16, 2023

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Employee Rating

I have always had great service whenever I have taken my vehicle to Luther Family Buick GMC More

by Dean
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Berghorst

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Jul 19, 2023

Luther Family Buick GMC responded

Thank you for the wonderful review, Dean! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 02, 2023

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Personal contact, timely service , accurate explanation of the issues. I would highly recommend this business. More

by Prairieperson
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Recommend Dealer
Yes
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Jul 05, 2023

Luther Family Buick GMC responded

I cannot thank you enough for your wonderful review of Luther Family Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let me know when I can do so again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 02, 2023

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Great service experience which led us to buy a car from Luther. Sales process was quick and easy More

by Lenderman58201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Berghorst, Tony Emmerich

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Jul 02, 2023

Lenderman58201 responded

We are from out of town and had a service issue on a Saturday. Paul took care of us and got us going in a couple hours. We had been thinking about trading and because of the great service experience decided to give Luther a shot a few days later. Sales process was quick and Cory got us in the car that fit our needs

July 02, 2023

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Employee Rating

They have provided great and timely service each time I’ve been there at a comparable price to other places in town. More

by csjolin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Ebens, Robin Tollefson, Robb Reierson, Kevin Lindgren, Joe Emmerich

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Jul 05, 2023

Luther Family Buick GMC responded

Thank you for your kind words. I know servicing your vehicle takes time out of your day and I strive to make every experience a pleasant one. I am extremely happy that you left satisfied and I do appreciate your business. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 30, 2023

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I will recommend any person about your service and I will choose Luther Buick to be my service center thanks a lot for your wonderful work. More

by charles Juma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Ebens, Robin Tollefson, Robb Reierson, Kevin Lindgren, Joe Emmerich

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Jul 03, 2023

Luther Family Buick GMC responded

I appreciate your input, Charles. I'm glad to hear that you are consistently impressed with the service we offer here at Luther Family Buick GMC. If there is anything more I can do for you please come back and see us any time! Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 30, 2023

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Excellent fast and friendly customer service. I Was surprised how prices have gone up so high. More

by Charlvla
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Service Time
Service Communication
Recommend Dealer
Yes
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Jul 03, 2023

Luther Family Buick GMC responded

Hi Charlvla, and thank you for this great review! I'm very happy that our team was here to help you and treated you with the customer service I know you deserve. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 29, 2023

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Employee Rating

Fast efficient courteous good cummunication professional atmosphere within the whole dealership and prices are good More

by Leeja72
Service Price Transparency
Recommend Dealer
Yes
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Jul 03, 2023

Luther Family Buick GMC responded

I am truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 29, 2023

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Employee Rating

Everyone that I dealt with was super nice and willing to help. I can see myself going back for other needs I might have. Thanks to a great bunch of people. More

by stoaklan
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Tim Ebens, Robin Tollefson

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Jun 30, 2023

Luther Family Buick GMC responded

Thank you so much for taking the time to share your feedback with us! I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

Jul 05, 2023

stoaklan responded

If you have a GMC vehicle and need it serviced or worked on. I would highly recommend this dealer. You won't find a nicer bunch of people to work with. I was pleasantly surprised when the cost of my repair came in lower than expected. I will definitely go back to this dealer.

June 17, 2023

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Employee Rating

Robb is an amazing and helpful man who always gives us top tier service and never disappoints More

by Davereierson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Ebens, Robin Tollefson, Robb Reierson, Kevin Lindgren, Joe Emmerich

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Jun 21, 2023

Luther Family Buick GMC responded

Hi Dave and thanks for the great feedback! We're very happy that Robb was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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