Paul McDonald
Paul McDonald at Luther Family Buick GMC

Paul McDonald | Page 6

Assistant Service Manager

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

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827 Reviews
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827 Reviews

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827 Reviews of Paul McDonald

June 15, 2023

Dealership Rating
Employee Rating

Appreciate the communications and consistency. Paul stays on top of the Jon. I like the text notifications. The courtesy car was easy. More

by wmkorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2023

Luther Family Buick GMC responded

Your great feedback truly made our day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 12, 2023

Dealership Rating
Employee Rating

I really like the honesty and integrity. Quoted me for a price and the work was done sooner than expected. Versus charging me for the quote, was charged less! That's something you don't see More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Tollefson , Andrew Bloomquist

Jun 14, 2023

Luther Family Buick GMC responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Luther Family Buick GMC, we value our customers and we look forward to seeing you down the road. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 09, 2023

Dealership Rating
Employee Rating

Great service and took good care of me They found the problem with the Yukon and the parts on hand More

by tkmeuth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2023

Luther Family Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 07, 2023

Dealership Rating
Employee Rating

They use to wash my vehicle after the oil change. They didn’t even ask this time. They didn’t do it 😕😕 More

by michaelkrumm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 08, 2023

Luther Family Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 02, 2023

Dealership Rating
Employee Rating

They were professional, friendly and super courteous. They even completed a recall on my vehicle which I was unaware of. Now that’s service with a smile. More

by antrich2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2023

Luther Family Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 29, 2023

Dealership Rating
Employee Rating

The Service Center repaired a check engine light, a traction control system light, and a front driveline noise. The dealership has demonstrated excellent knowledge and skills in the maintenance of a C More

by hamner_m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 31, 2023

Luther Family Buick GMC responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 26, 2023

Dealership Rating
Employee Rating

Quick service and all friendly when I had a mechanical question. They even put the car up on the hoist without charging me More

by cwostlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2023

Luther Family Buick GMC responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 24, 2023

Dealership Rating
Employee Rating

Very good employees and they do great service work. Never have had any problems with the service More

by Mwj48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 26, 2023

Luther Family Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 19, 2023

Dealership Rating
Employee Rating

Was amazing service, oil change and ac charge but your tech Sean found a major problem, and fixed it promptly and couldn’t even tell he had the back tore apart. Excellent service as we always have from th More

by kenrhodes60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2023

Luther Family Buick GMC responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 19, 2023

Dealership Rating
Employee Rating

Friendly, communicative service from first call to end payment and everything in between. Thank you! More

by jmblake07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robb Reierson

May 23, 2023

Luther Family Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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