Paul Rienzi | Page 8

Pleasant Had a pleasant experience except for the sales manager playing negotiating games. But he's just doing his job. Hope the vehicle lives up to its reput Had a pleasant experience except for the sales manager playing negotiating games. But he's just doing his job. Hope the vehicle lives up to its reputation since it's my first used vehicle purchase. More

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Love this place!!! This is my second time here to purchase a vehicle in last 2 years. The salesman Lee was a pleasure to work with. He was professional, listened to me, This is my second time here to purchase a vehicle in last 2 years. The salesman Lee was a pleasure to work with. He was professional, listened to me, and communicated with me every step of the way. Most salesmen either look like and talk like they don’t care, but Lee was invested in me and wanted to make sure I was going to be happy with my purchase. I can’t thank him enough. I have always had great interaction with all the employees there from salesman, finance, and even the service department. I won’t go to any other Honda dealership. Headquarter is the only place my vehicles go!! Thank you Lee for being patient with me, and taking the time to listen and I appreciate everything you did for me!! More

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Fast & Friendly Service We've had a stressful week and I wasn't looking forward to having to buy a car. I haven't had a car payment in some time now and wasn't excited to hav We've had a stressful week and I wasn't looking forward to having to buy a car. I haven't had a car payment in some time now and wasn't excited to have one again. Until, that is, I visited Headquarter Honda. We had done some research online and knew exactly which vehicles we were interested in seeing. We were escorted to the vehicles for a test drive immediately. They didn't try to sway us in a different direction or push us to making a deal before we were set on what we wanted. After two test drives we talked numbers which was also a quick and painless process. Our Sales Rep. was Ali and he was wonderful. The whole staff was welcoming and several of them came up to individually introduce themselves paying special attention to my very excitable son! I'm so glad we found them online and made our purchase here. Our family loves our new used car and I look forward to continued business with Headquarter Honda. More

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Bad experience with novice or first time car buyer They will give a price over phone and email and when you go there it changes to high. I went there to purchase a red varient crv after a sales call as They will give a price over phone and email and when you go there it changes to high. I went there to purchase a red varient crv after a sales call assuring a great price on it. I went there and the sales person told me that there is no red varient in crv LX. Initially I didn't believe , but from his 'experience' in selling lot of crvs , I thought it's only available in higher trims and I had to settle with another color. Later I realized it will be available in lower trims also after seeing the red varient with some friends . The people here tricks the customers to buy whatever they have in their inventory rather that what customer want. They also tricked in my lease stating that there will be 1000$ dealer fee and other fee which I realized at the end was not correct . They send email stating that $50 gift card for test drive . A BIG lie. I have never seen that gift card after my test drive even after purchasing the car. And the worst part it , they won't return your call if you contact the customer care for any reason other than enquiry for a purchase . Not sure with others, but a bad experience with me More

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Best dealership by far! This is my second vehicle purchased at this dealership. Always pleased. All my service on vehicle is always done by dealership. I’ve sent several cust This is my second vehicle purchased at this dealership. Always pleased. All my service on vehicle is always done by dealership. I’ve sent several customers to them and they are pleased as well. Great team of people at Headquarters Honda! More

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Informative, Friendly, & Helpful Ali and the rest of the Honda team were wonderful. They were informative and took the time to explain things out for you. The whole process was very e Ali and the rest of the Honda team were wonderful. They were informative and took the time to explain things out for you. The whole process was very easy. More

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Awesome staff! Went with my daughter to see Jp to look at the cars with no intent of purchasing however Jp had to leave so he referred us to Lee. They both gave us Went with my daughter to see Jp to look at the cars with no intent of purchasing however Jp had to leave so he referred us to Lee. They both gave us awesome customer service and my daughter walked out with her new car with affordable payments. Thank u Lee for our amazing experience. The staff was wonderful on making sure everything was to my daughters benefit and we couldn’t be happier. Will definitely be going back for our next purchase. The clermont team is amazing!! More

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Great staff We had a great experience at HQ Honda, they have a very friendly and knowledgeable staff. We were surprised by the nice facility and vehicle selection We had a great experience at HQ Honda, they have a very friendly and knowledgeable staff. We were surprised by the nice facility and vehicle selection. Would highly recommend! More

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My Clarity is Great! Bought a Clarity Touring instead of the Tesla I had on order. Ryan was very knowledgable in all the features of this car and made my decision ea Bought a Clarity Touring instead of the Tesla I had on order. Ryan was very knowledgable in all the features of this car and made my decision easy. It was a pleasure working with everyone and being treated so well. I would recommend Headquater Honda to anyone! Well worth the 50 minute drive over the local Honda dealer. More

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A New Customer Headquarter Honda was a breath of fresh air: Courteous, business-like, truthful, helpful, listened me & my needs, then fulfilled those needs. Sales st Headquarter Honda was a breath of fresh air: Courteous, business-like, truthful, helpful, listened me & my needs, then fulfilled those needs. Sales staff were excellent & treated me as an intelligent person (in contrast to another dealership which lied to me & treated me as if I was stupid.) Everyone at Headquarter Honds was pleasant & efficient. They gave me a fair deal & met my needs. I will be a return customer at Headquarter Honda because of the way I was treated. More

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