Paul Scaglione

Service is giving wrong updates about the work. They told me that its already done after more than an hour waiting. 15 mins after, they told me that the window trim that they are going to replace i They told me that its already done after more than an hour waiting. 15 mins after, they told me that the window trim that they are going to replace is damaged. They found out after almost 1 & 1/2 hours of waiting. More

by anthonyzarraga Verified Customer Verified Customer

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Mathew is so friendly & very accommodating . Everyone at this dealership is. They go above & beyond to please their customers. Everyone at this dealership is. They go above & beyond to please their customers. More

by nmdelong Verified Customer Verified Customer

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Most organized and responsible Mini service I ever worked. Thank you guys see you again. worked. Thank you guys see you again. More

by leobasic80 Verified Customer Verified Customer

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Very helpful and responsive. This was my first service and i did not understand how the process worked to have my car picked up from home, but it worked very well. This was my first service and i did not understand how the process worked to have my car picked up from home, but it worked very well. More

by NO27 Verified Customer Verified Customer

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The BEST customer service! !! Matt and Courtney are always there for me if I need help or advice regarding my car. Dallas was also an outstanding salesman!! Honest and knowle !! Matt and Courtney are always there for me if I need help or advice regarding my car. Dallas was also an outstanding salesman!! Honest and knowledgeable!! More

by kimbidle Verified Customer Verified Customer

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A nice company to deal with. Always polite and professional. I would recommend Fermin to friends and family. Always polite and professional. I would recommend Fermin to friends and family. More

by rsiagel Verified Customer Verified Customer

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Great service! I was taken care of by Matthew who provided me with the details of what was going on with my car. I was taken care of by Matthew who provided me with the details of what was going on with my car. More

by kolowichmary Verified Customer Verified Customer

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Good great fantastic cool calm informative easy knowledgeable professional timely smooth early coffee info uber knowledgeable professional timely smooth early coffee info uber More

by Vultures33rpm, Verified Customer Verified Customer

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Thank you for excellent service on my Mini Countryman. Everyone was kind and courteous and the wait was reasonable. Everyone was kind and courteous and the wait was reasonable. More

by acfaith Verified Customer Verified Customer

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Always a pleasure when I have to get my car serviced at this facility. Everyone is cordia, professional and friendly. Love working with Courtney, have no idea what I would do without her. No words can expr this facility. Everyone is cordia, professional and friendly. Love working with Courtney, have no idea what I would do without her. No words can express how much I truly appreciate her work ethic, quite and asset. More

by tmoorley Verified Customer Verified Customer

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