Paula Williams
Paula Williams at Honda of the Avenues

Paula Williams | Page 21

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.9
217 Reviews
4.9

217 Reviews

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217 Reviews of Paula Williams

March 22, 2024

Dealership Rating
Employee Rating

Everything went smoothly from drop off to pickup. It was ready quickly and Paula was on top of all the repairs needed. More

by jaimerfriedman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2024

Honda of the Avenues responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

March 19, 2024

Dealership Rating
Employee Rating

Lucie is always taking good care of my car. Service is efficient and prompt on time. More

by ijah23392
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luci Kott, Jason Uhrmacher

Oct 10, 2025

Honda of the Avenues responded

Thank you for your kind words! We're happy to hear Lucie continues to provide efficient and timely service. We appreciate your loyalty and trust in our team!

March 18, 2024

Dealership Rating
Employee Rating

Paula is incredible at customer service. ...I am not pleased that your dealership does not offer a wash and vacuum service but Paula is the reason I still bring my car to your dealership. More

by kathleenkvk
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Mar 18, 2024

Honda of the Avenues responded

Thank you for the great 3 star review for Paula as every star counts for her. We do offer a complimentary car wash service. We no longer offer a free vacuum.

March 14, 2024

Dealership Rating
Employee Rating

I'm glad with the service regarding the new tie rods and I highly recommend Paula. She is always on top of everything. However. I feel that after spending almost 900 dollars, my car should've been gone thro More

by jhonatthanreyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2025

Honda of the Avenues responded

We’re glad to hear Paula provided excellent service and that your tie rods were taken care of. We appreciate your feedback regarding the car wash and will take it into consideration to improve the overall experience.

March 14, 2024

Dealership Rating
Employee Rating

When I arrived, Paula was very friendly, and the service was completed in a timely manner. More

by clinton.weinberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jared Pauls , Justin M. (5 stars)

Oct 04, 2025

Honda of the Avenues responded

We’re happy to hear Paula made you feel welcome and that your service was completed promptly. Thank you for sharing your feedback!

March 13, 2024

Dealership Rating
Employee Rating

Great service. Service writer was knowledgeable and super helpful. Will comeback soon for the next oil change. More

by jenm5023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 12, 2024

Honda of the Avenues responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

March 12, 2024

Dealership Rating
Employee Rating

Great service and quick! Keep me updated along the way and helped get done in time as needed More

by JPURDY313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 12, 2024

Honda of the Avenues responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

March 09, 2024

Dealership Rating
Employee Rating

My truck was done fast and efficiently. Love everybody there. If you’re looking for a dealership that treats you like family, this is the place to go. More

by CPOYNOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 12, 2024

Honda of the Avenues responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

March 06, 2024

Dealership Rating
Employee Rating

Paula provides excellent customer service. I had great experience overall in February 2024. Thank you! More

by meghanbelkot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2025

Honda of the Avenues responded

We’re happy to hear Paula provided you with excellent customer service and that you had a great experience. Thank you for choosing us!

March 06, 2024

Dealership Rating
Employee Rating

Paula did a fantastic job in taking care of me on my latest service visit. More

by MIGUELRIOS20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2025

Honda of the Avenues responded

Thank you for your review! We’re glad to hear Paula took such great care of you during your recent service visit. We’ll be sure to share your kind words with her!

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