Paula Williams
Paula Williams at Honda of the Avenues

Paula Williams | Page 7

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.9
193 Reviews
4.9

193 Reviews

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193 Reviews of Paula Williams

October 03, 2025

Dealership Rating
Employee Rating

Great, super quick service! Paula was great and personable! I love Honda of the avenues! More

by zoe147258
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2025

Honda of the Avenues responded

Thank you for your kind words! We’re thrilled Paula could provide great, personable service and that you had a quick and positive experience. We love having you as part of the Honda of the Avenues family!

October 02, 2025

Dealership Rating
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I am very pleased with the service advisor Paula. In negotiations for the new vehicle, I found the process tedious. More

by tom.dksearch
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Cyrus Kanyuira

Oct 21, 2025

Honda of the Avenues responded

Thank you for your feedback! We’re glad Paula could provide excellent service, and we appreciate your honesty regarding the negotiation process. Your comments help us improve the experience for all our customers.

September 25, 2025

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Employee Rating

Very professional, friendly, listener, confident. My apologies sent review late 05/13/25. God bless 🙏🏼 More

by Annette Burgos Moyett
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Recommend Dealer
Yes

Other Employees Tagged: Ivan Crespo great technician

Sep 30, 2025

Honda of the Avenues responded

Thank you so much for your thoughtful review! We truly appreciate your kind words and blessings.

September 17, 2025

Dealership Rating
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Paula is very knowledgeable and professional. She has a very friendly personality and makes you feel confident in choosing Honda of the Avenues for all of your automobile needs. More

by AHOF1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard, Eric Laurendeau

Sep 22, 2025

Honda of the Avenues responded

Thank you for recognizing Paula! We’re glad she made you feel confident in choosing Honda of the Avenues. We appreciate your trust and look forward to serving you again!

September 07, 2025

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Excellent service and communication. Felt pricing was fair. I felt informed and loved the ability to text with service representative. More

by cadorsey05
Service Price Transparency
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Recommend Dealer
Yes
Sep 10, 2025

Honda of the Avenues responded

Thank you for your feedback! We’re glad you enjoyed the clear communication, fair pricing, and convenient texting with your service representative. We look forward to assisting you again!

September 03, 2025

Dealership Rating
Employee Rating

PAULA WILLIAMS was a caring service advisor. its the reason I keep coming back for service. However, was first greeted by Mr John LINDSTROM that did not go so well. He was very rushed/abrupt More

by ralph769
Service Price Transparency
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Recommend Dealer
Yes
Sep 10, 2025

Honda of the Avenues responded

Thank you for sharing your feedback. We’re so glad to hear Paula provided the caring and thorough service that keeps you coming back, and we’ll be sure to recognize her for it. We’re sorry to learn about your initial experience and appreciate you bringing it to our attention. Your input helps us improve, and we truly value your loyalty to our dealership.

July 06, 2025

Dealership Rating
Employee Rating

I have visited here twice and Marcellis has been an absolute pelasure to work with having my car fixed. Any question I ask about my car being a new owner, he can answer exactly in a way I can understan More

by LINDSEYADAIR77
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Marcellis Smith

Jul 07, 2025

Honda of the Avenues responded

Thank you for the kind words! We’re so glad Marcellis made your visits a great experience. He takes pride in helping customers feel confident and informed, and we’ll be sure to share your praise with him!

July 01, 2025

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Paula Williams is the BEST! She is always friendly and helpful. This service department had our car in and out in a very timely manner. We even added an extra service request, w More

by IBASKETT
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Recommend Dealer
Yes
Jul 02, 2025

Honda of the Avenues responded

Thank you for the wonderful review! We’re lucky to have Paula on our team. Glad we could get you in and out quickly—even with the extra request!

June 25, 2025

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Employee Rating

Paula Williams the best, very professional and kind. Snacks best ever offered at a dealership, very generous More

by sakworld1
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Workmanship
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Recommend Dealer
Yes
Jul 01, 2025

Honda of the Avenues responded

Thanks so much! We're glad Paula took great care of you—and that you loved the snacks too!

June 17, 2025

Dealership Rating
Employee Rating

Paula was my Service representative. She did an outstanding job by keeping me informed all thru the process. This was my 60K mile service, so I had a lot of items on my ticket. I woul More

by Mike@mooreshouse.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 19, 2025

Honda of the Avenues responded

Thank you for your wonderful feedback! We’re thrilled Paula kept you informed throughout your 60K mile service, and we appreciate your recommendation of both her and Honda of the Avenues.

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