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Peggy Roberts
Refer Me
131 Reviews
31 years automotive experience including finance, title work, warranty administrator, operations manager, in dealership facilitator. Franchise experience with BMW, Chevrolet, Honda, Acura, Mazda, Kia.
Read moreDealership Experience
6 yrs
Industry Experience
35 yrs, 6 mos
Languages Spoken
English
131 Reviews
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131 Reviews of Peggy Roberts
December 26, 2019
Good Car Buying Experience Trading in a car and buying a new car from a new car dealership can be a stressful event so it was refreshing to work with the folks at Coastal Kia. Trading in a car and buying a new car from a new car dealership can be a stressful event so it was refreshing to work with the folks at Coastal Kia. Everyone we met there was knowledgeable, positive and friendly and made the transaction as smooth as it could be. Love the product (Sorento SX) and really like the 5 year - 60,000 mile warranty. I highly recommend the team at Coastal Kia. More
by DAVE
Verified CustomerOther Employees Tagged: John Wallace, Uber Hernandez, Haywood McDonald
Helpful 
December 12, 2019
An efficient and memorable experience Jake was knowledgeable and helpful with our negotiations and getting the terms we wanted and Mike was extremely knowledgeable about handling the finan Jake was knowledgeable and helpful with our negotiations and getting the terms we wanted and Mike was extremely knowledgeable about handling the financing and explaining the warranties. More
by RAPOIRIER
Other Employees Tagged: Jake Baker, Mike Mascavage
December 04, 2019
Great Service Center I had some technical communication issues getting through, on my behalf. But inshowed up, and they got me in for a Service and complimentary car wash. I had some technical communication issues getting through, on my behalf. But inshowed up, and they got me in for a Service and complimentary car wash. I sent my roommate to Coastal last month. After hearing my accolades on their service, and my love for my car, he purchased a 2020 Soul. More
by COPPERTONE.TIM
Other Employees Tagged: Patrick Koballa, JP Nicholas, John Wigger , Bernie Brust
November 23, 2019
Coastal Kia IS there to help I initially had a bad experience at coastal kia. After voicing this- I received phone calls from Peggy and Uber inviting me back to discuss options ab I initially had a bad experience at coastal kia. After voicing this- I received phone calls from Peggy and Uber inviting me back to discuss options about how to fix this. I can confidently say that my second experience in this dealership was the total opposite. This time we worked with Uber. He took a lot of time and effort to listen, problem solve, and find multiple solutions. It was clear that Coastal Kia does care about their customers and making people happy. I would recommend Uber to anyone. Mike was also awesome to work with in finance. Thank you Coastal Kia for all of your above and beyond effort. More
by Heather
Other Employees Tagged: Uber
November 12, 2019
GREAT Your entire staff made buying my car great fun. Everyone was so nice and friendly. I felt so much at ease. I had planned on a whole day of car sho Your entire staff made buying my car great fun. Everyone was so nice and friendly. I felt so much at ease. I had planned on a whole day of car shopping, but Tyler was so good and showed me a car that met all my needs. The fact that I could write you a check that can not be deposited until I call you makes me feel you are an honest dealer that cares for your customer. I am 72 and this is the first time I had fun buying a car. Thank you. More
by maggie5548
Other Employees Tagged: Tyler, Haywood
November 07, 2019
Telluride purchase The entire staff was wonderful. Buying a car from Coastal Kia was a breeze. From start to finish every single employee was excellent. Thank you. The entire staff was wonderful. Buying a car from Coastal Kia was a breeze. From start to finish every single employee was excellent. Thank you. More
by BAWNCGIRL
Other Employees Tagged: Uber
October 02, 2019
The Best of the Best!! I will not even consider purchasing a vehicle anywhere other than Coastal Kia!! The staff and service are the best of the best! Thanks for everythin I will not even consider purchasing a vehicle anywhere other than Coastal Kia!! The staff and service are the best of the best! Thanks for everything Coastal Kia! More
by JOY SESSOMS
Other Employees Tagged: Howard!
October 02, 2019
Great advice from Service and Parts managers. I came in with my 2012 Mercedes and wanted advice on a set of tires that would provide comfort and quiet, their advice was spot on and I am delighted I came in with my 2012 Mercedes and wanted advice on a set of tires that would provide comfort and quiet, their advice was spot on and I am delighted with their recommendation. I get lifetime rotations and they have earned my maintenance business also. Great job! More
by SSALEMI13
Other Employees Tagged: John Wigger
September 12, 2019
Great advisor Coastal Kia Wilmington Nc has the best customer service in the area. The service advisor will take the time to explain everything that's needed. Coastal Kia Wilmington Nc has the best customer service in the area. The service advisor will take the time to explain everything that's needed. More
by ANTHONY1668
Other Employees Tagged: Patrick Koballa, JP Nicholas, John Wigger , Bernie Brust
July 26, 2019
Best in Class when it comes to Customer Service! Having spent time with the multiple sales and service staff at the dealership - they are the considerate of my time and pay special attention to detai Having spent time with the multiple sales and service staff at the dealership - they are the considerate of my time and pay special attention to detail when it comes to my complete satisfaction when it comes to buying and servicing my vehicle. I recommend them to anyone in Wilmington who are looking to purchase or service their KIA vehicle. Great job team! More
by forrestb
Other Employees Tagged: Patrick Koballa, JP Nicholas, John Wigger , Bernie Brust
