Peter Heard | Page 4

Always 100% here. Best customer service. Best overall care of vehicle. I love that they respect my time and make it easy to work while I wait. Best customer service. Best overall care of vehicle. I love that they respect my time and make it easy to work while I wait. More

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They have a wonderful staff of very helpful individuals who are very personable and responsive. I always feel like I'm a valued customer. who are very personable and responsive. I always feel like I'm a valued customer. More

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Christian that services customers in the service department , was the best Representative I’ve ever had , with dealing with any car dealership. He was very helpful , very kind & friendly & he made department , was the best Representative I’ve ever had , with dealing with any car dealership. He was very helpful , very kind & friendly & he made sure my needs were met .& now I am very satisfied with the services I’ve experienced . Thanks Christian ! You’re the best !! More

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Hands down the best Audi dealership in my area. The staff is leaps and bounds above all the other local dealerships. This is why I drive past the close ones and use them exclusively is leaps and bounds above all the other local dealerships. This is why I drive past the close ones and use them exclusively More

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Love love love my Audi dealership! The folks at the service department are professional, transparent, and passionate about customer service. They are so delightful that I purposely never get a loaner w service department are professional, transparent, and passionate about customer service. They are so delightful that I purposely never get a loaner when I'm in for routine service. I bring my small dog with me and the whole team gives her belly rubs! 0h, my Q3 is also great 🙂 More

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Perfection at its finest. Everyone works so hard and always has a really nice attitude treat you like family I really appreciate all you guys!! blessings to all. always has a really nice attitude treat you like family I really appreciate all you guys!! blessings to all. More

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The service was great, they made me feel welcomed and wanted soon as I entered the building. The scheduling and appointment system was easy fast and simple wanted soon as I entered the building. The scheduling and appointment system was easy fast and simple More

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I recently brought my Audi Q5 in for routine service offered n my extended warranty. I consistently receive prompt attention and ease in scheduling service. My Service Manager, Peter Heard, is always qu offered n my extended warranty. I consistently receive prompt attention and ease in scheduling service. My Service Manager, Peter Heard, is always quick to return my calls and keeps me informed of additional services suggested. I appreciate the option of a loaner car although this visit did not require one. More

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The very best people from the top to bottom...Mr. Gordon, Mike D., Val K, Serge and Prashant in F&I... Have purchased 3 cars... Atanis is great and of course Evan and team in service always take great care o Mike D., Val K, Serge and Prashant in F&I... Have purchased 3 cars... Atanis is great and of course Evan and team in service always take great care of you. More

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Peter is wonderful and provide best and professional service I just had my Q5 40k miles maintenance with Audi Silver Spring. Peter is the one who assisted me with an excellent customer mindset and very professio I just had my Q5 40k miles maintenance with Audi Silver Spring. Peter is the one who assisted me with an excellent customer mindset and very professional service. During the COVID-19, for the key, documents for sign and pen, etc, he always sanitizes them very well before I touch them. Before I came in I forgot to wear my masks, I was looking if any masks in my bag out of the door...he had observed from inside and walked to me and pass me a new mask! So many details during the whole service process very impressed me!!! He is really awesome!!! Highest service standard!!! More

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