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Peter Heard
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Peter Heard | Page 3
Audi Exclusive Service Consultant
Audi Silver Spring
3151 Automobile Boulevard
Silver Spring, MD 20904
50 Reviews
50 Reviews
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50 Reviews of Peter Heard
November 16, 2022
Service advisor is one of the best, knowledgeable and kept in the loop throughout the process. kept in the loop throughout the process. More
by Tanjila iman
Other Employees Tagged: Brittany Flick, Dimitra Anastasopoulous, Julie Yoo
Helpful 
October 31, 2022
I recently had my Audi S4 in for its routine annual oil service. Dimitra was very helpful in accommodating our schedule and did an excellent job working with the technicians handling our car with the utmos service. Dimitra was very helpful in accommodating our schedule and did an excellent job working with the technicians handling our car with the utmost care. During this service, the technician (Bernac Manalo) noticed a defect in one of my front tires. It was bad enough that it may very well have caused a blowout and accident had it not been addressed! It was hard to see casually as it was very close to the inside of the rim. I agreed to Bernac’s and Dimitra’s recommendation (which I trust without question), and replaced all 4 tires (best for a 4-wheel drive car). Dimitra was able to source replacement tires that we agreed would work best on an S4 in one day and was able to get the car completed by the next day. Dimitra is a joy to work with. She is knowledgeable, always friendly and personable and I trust her advice and recommendation, that years of experience has proved spot on every time. Dimitra and techs like Bernac are the reason that I have always brought my cars to Audi of Silver Spring for service. They are THE BEST! Also I would also like to mention that Brittany Flick was a big help during my last service visit. While I expected to wait for my car (since it was a routine oil service), I had not planned on leaving it there overnight for the replacement tires. Therefore, a loaner was not readily available to get me home. Nevertheless, Brittany was able to work out an arrangement to get me home which was a huge help. It’s because of people like Dimitra, Brittany and Bernac that make Audi of Silver Spring our Go-To Audi dealership for service and sales! More
by Bruce356
Other Employees Tagged: Brittany Flick, Dimitra Anastasopoulous, Evan Singham
August 11, 2022
Audi of Silver Spring is a great place to get your service. They are pointing on getting you in and out, they take their time explaining any details on your service. I am very happy service. They are pointing on getting you in and out, they take their time explaining any details on your service. I am very happy More
by jaherrera
Other Employees Tagged: Dimitra Anastasopoulous
August 08, 2022
Second purchase from Atanas who is a true professional and an asset to Silverprings Audi. Honesty and transparency every step of the deal. Thank you! and an asset to Silverprings Audi. Honesty and transparency every step of the deal. Thank you! More
by inkidar
Other Employees Tagged: Tom Schweiss, Atanas Ivanov, Valentin Koretsky, Julie Yoo, Serge Calmic, Tim Nguyen , Lou Nguyen
April 12, 2022
Always 100% here. Best customer service. Best overall care of vehicle. I love that they respect my time and make it easy to work while I wait. Best customer service. Best overall care of vehicle. I love that they respect my time and make it easy to work while I wait. More
by Dee
Other Employees Tagged: Dimitra Anastasopoulous
February 10, 2022
They have a wonderful staff of very helpful individuals who are very personable and responsive. I always feel like I'm a valued customer. who are very personable and responsive. I always feel like I'm a valued customer. More
by mweiss429
Other Employees Tagged: Dimitra Anastasopoulous
February 06, 2022
Christian that services customers in the service department , was the best Representative I’ve ever had , with dealing with any car dealership. He was very helpful , very kind & friendly & he made department , was the best Representative I’ve ever had , with dealing with any car dealership. He was very helpful , very kind & friendly & he made sure my needs were met .& now I am very satisfied with the services I’ve experienced . Thanks Christian ! You’re the best !! More
by Kanika Hicks
Other Employees Tagged: Christian Fotos-Lawton
July 27, 2021
Hands down the best Audi dealership in my area. The staff is leaps and bounds above all the other local dealerships. This is why I drive past the close ones and use them exclusively is leaps and bounds above all the other local dealerships. This is why I drive past the close ones and use them exclusively More
by stuffisgood20787
Other Employees Tagged: Tom Schweiss, Atanas Ivanov, Brittany Flick, Dimitra Anastasopoulous, Evan Singham, Julie Yoo , Christian Fotos-Lawton, Prashant Paul
June 02, 2021
Love love love my Audi dealership! The folks at the service department are professional, transparent, and passionate about customer service. They are so delightful that I purposely never get a loaner w service department are professional, transparent, and passionate about customer service. They are so delightful that I purposely never get a loaner when I'm in for routine service. I bring my small dog with me and the whole team gives her belly rubs! 0h, my Q3 is also great 🙂 More
by RebecaWedemeyer
Other Employees Tagged: Dimitra Anastasopoulous, Evan Singham, Julie Yoo
May 24, 2021
Perfection at its finest. Everyone works so hard and always has a really nice attitude treat you like family I really appreciate all you guys!! blessings to all. always has a really nice attitude treat you like family I really appreciate all you guys!! blessings to all. More
by Sblack
Other Employees Tagged: Brittany Flick, Dimitra Anastasopoulous, Evan Singham, Julie Yoo , Christian Fotos-Lawton, Everyone works so hard and treats you like family I just love it!!!
