Check out Peter Miszewski's reviews on DealerRater

November 24, 2023

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Employee Rating

My car was serviced very well and the time waiting was nice your mechanics did a great job nice your mechanics did a great job More

by terryhagenmq

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 24, 2023 -

Heiser Toyota responded

Terry, thank you for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 22, 2023

Dealership Rating

Employee Rating

Have been here for years. Lately experiences have been terrible. Advisor is disrespectful. Talked down to us. Told us one thing then flipped and told us a different story Lately experiences have been terrible. Advisor is disrespectful. Talked down to us. Told us one thing then flipped and told us a different story. More focused on selling us a battery then solving the problem with our vehicle. We are no longer bringing our business to Heiser. We canceled our 2024 vehicle due to over charges for poor service. More

by KLLIVINGSTON

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

No

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Nov 27, 2023 -

Heiser Toyota responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

Nov 27, 2023 -

Heiser Toyota responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 22, 2023

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Employee Rating

Peter was cordial at the time of my arrival and explained the pricing as needed. the pricing as needed. More

by tamye.metzger58

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 22, 2023 -

Heiser Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Peter met your expectations. Thank you for choosing Heiser Toyota, we look forward to having you as a valued customer for many years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 22, 2023

Dealership Rating

Employee Rating

Very prompt, friendly, and professional Timely basis at a reasonable rate Keep up the good work reasonable rate Keep up the good work More

by daveallen514

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Peter Miszewski

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Nov 22, 2023 -

Heiser Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

Nov 23, 2023 -

daveallen514 responded

The visit was conducted on a timely ordery basis excellent service very professional

November 21, 2023

Dealership Rating

Employee Rating

Work completed well and no hard pressure to sell unnecessary services Well done, Heiser Toyota. And I'm glad to see cars in the showroom. unnecessary services Well done, Heiser Toyota. And I'm glad to see cars in the showroom. More

by PJF57

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Peter Miszewski

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Nov 22, 2023 -

Heiser Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 21, 2023

Dealership Rating

Employee Rating

Efficient service. Made sure I was getting what I need and nothing that wasn't needed for this visit. Made sure I was getting what I need and nothing that wasn't needed for this visit. More

by sarahmorganrn

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Peter Miszewski

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Nov 21, 2023 -

Heiser Toyota responded

Sarah, Thanks for sharing about your experience with Heiser Toyota. Peter and our team appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 20, 2023

Dealership Rating

Employee Rating

i have the best experience in my appointment, everything was good, i like the service i’ve got, i would go back for future service, thank you very much was good, i like the service i’ve got, i would go back for future service, thank you very much More

by reggae

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Vincent Lor

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Nov 21, 2023 -

Heiser Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Vincent met your expectations. Thank you for choosing Heiser Toyota, we look forward to having you as a valued customer for many years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 19, 2023

Dealership Rating

Employee Rating

Issue was not fully corrected Headlights were replaced for both hi and li beam. I am out of town and drive after dark and found that when I switch to hi beam, nothing happens. I'll need to take the car ba for both hi and li beam. I am out of town and drive after dark and found that when I switch to hi beam, nothing happens. I'll need to take the car back in. It's a waste of my time and the techs time. That should have been tested before the car left the dealership. More

by Bahia84

Verified Customer

Recommend Dealer

No

Other Employees Tagged: Peter Miszewski

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Nov 20, 2023 -

Heiser Toyota responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

Nov 20, 2023 -

Heiser Toyota responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 17, 2023

Dealership Rating

Employee Rating

Quickly handled my scheduled service request. Identified additional maintenance items. Those will be for another time. Identified additional maintenance items. Those will be for another time. More

by JOHNARATA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 17, 2023 -

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

November 17, 2023

Dealership Rating

Employee Rating

Horrible service! Went in today to get a service done. I was in for less then 30 mins for which you guys failed to rotate my tires and probably didn’t even change my c Went in today to get a service done. I was in for less then 30 mins for which you guys failed to rotate my tires and probably didn’t even change my car’s oil. I would totally not recommend your place to anyone. Horrible service stay away from this place. More

by JC

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

No

Other Employees Tagged: Shahat Mohamed, Jessica Phillips

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Nov 17, 2023 -

Heiser Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

Nov 17, 2023 -

Heiser Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

Peter Miszewski | Page 33

Service Advisor

Heiser Toyota

454 Reviews of Peter Miszewski

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