Philip Ostrem
Philip Ostrem at Lithia Volkswagen of Des Moines

Philip Ostrem | Page 3

Service Advisor

Lithia Volkswagen of Des Moines

5200 Merle Hay Rd
Johnston, IA 50131

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35 Reviews
not yet
rated

35 Reviews

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Dealership Experience

6 yrs, 4 mos

Industry Experience

6 yrs, 4 mos

35 Reviews of Philip Ostrem

July 19, 2021

Dealership Rating
Employee Rating

Everyone looked extremely busy, but my service was excellent, efficient, and the young Bosnian blonde man whom drove me, picked me up, was providing superb, efficient timing and service, as well. More

by JTKLISEWILLIAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 13, 2021

Dealership Rating
Employee Rating

Phil and Tyler were great! Had my GTI's sunroof bezel crack, and then after it was fixed the whole bezel flew off! Phil was quick to get me back in to get the problem fixed and Tyler was very professiona More

by JIMBEMBENEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 13, 2021

Dealership Rating
Employee Rating

Phil Ostrem was very helpful and efficient. It was nice to be able to communicate via text. The other staff was friendly and helpful also. More

by Susan
Recommend Dealer
Yes

May 10, 2021

Dealership Rating
Employee Rating

I was charged $125 for diagnosis, and I need it to be refunded, the results were not useful and helpful. I should have been informed that you cannot perform full and detailed diagnosis, just informing m More

by tarique_yusuf00
Quality Of Work
Price
Recommend Dealer
No

May 07, 2021

Dealership Rating
Employee Rating

Great service visit !!! Needed some warranty work done.Fast service and great job done.Will always use them for service on my volkswagens.Thanks again !!! More

by AMBATES_6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Henson

April 29, 2021

Dealership Rating
Employee Rating

This dealership and staff is amazing I was a out of state purchaser and the sales and finance team handled it like pros no stress More

by drhall1974
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Samuel Dawson

April 03, 2021

Dealership Rating
Employee Rating

Phillip was so polite and had great communication with me through the course of the day! The service tech who worked on my car also came out to talk to me, I just can’t remember his name. Great employees! More

by LB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 16, 2021

Dealership Rating
Employee Rating

Great service! They explained everything about my car and the things that needed done. The drop off and pick up we wonderful. They were wonderful with everything. More

by drummers_wife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonny Rankin, Ross Taylor

March 04, 2021

Dealership Rating
Employee Rating

Care was very good...as expected! Thank you for working to get the cable I needed for my Apple phone. It was a long awaited service More

by Maggy.miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 21, 2021

Dealership Rating
Employee Rating

I am a return customer to VW, I picked out Zach. He was least, listened, didn't try to up sale me on something I couldn't afford. He found the car for me with the items I wanted - and a color that suited m More

by Barb simonton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zachary Klabunde

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