Phillip King | Page 2

They did a nice job on the work and were very efficient. I was in and out within the time that they originally said. I was in and out within the time that they originally said. More

by hhayman Verified Customer Verified Customer

Report | Print

Sold a car in “great mechanical condition” but failed to disclose the major problems with the car.car wasn’t “ready” at agreed upon pick up date, and the mechanic kept “finding” new issues that caused the d disclose the major problems with the car.car wasn’t “ready” at agreed upon pick up date, and the mechanic kept “finding” new issues that caused the delay in purchase. I requested to have my own mechanic lol a the car and was assured several times the car was inspected and was in great condition. After purchase my mechanic do a check and found upwards of $5000 worth of work including steering components and multiple axels. Would not have purchased had I been made aware prior to purchase and of course they are denying any fault . Would not shop here again if my life depended on it. More

by a.o.baker Verified Customer Verified Customer

Report | Print

Get it in writing - I bought a Hyundai Ioniq 5 and was told I’d get a power charge converter so I could charge at Tesla chargers - never got it and they want over $400. Was supposed to come with the car. told I’d get a power charge converter so I could charge at Tesla chargers - never got it and they want over $400. Was supposed to come with the car. Also, there’s a 12v battery that doesn’t get charged and is a known problem but the people at Gregory just want me to keep buying new ones. More

Report | Print

This is my first time servicing my car here at Gregory. Fortunately, it was a great experience. The new service manager is fantastic and made life simple for me. I can’t thank you enough for all that he h Fortunately, it was a great experience. The new service manager is fantastic and made life simple for me. I can’t thank you enough for all that he has done for me. In regards to my experience it was painless, I was informed that there would be a diagnostic fee of 240 used to diagnose the issue if it was not under warranty. However, if it was under warranty, that would not be paid to them and if it wasn’t that 240 would be applied to the repair should I repair it there. Overall great experience. More

by mikesamson65 Verified Customer Verified Customer

Report | Print

Mindy was amazing and the service was great. It was a pleasant experience and I’m glad I brought my car in It was a pleasant experience and I’m glad I brought my car in More

by skroeze Verified Customer Verified Customer

Report | Print

Gregory Hyundai is exceptional! !! My 2020 Palisade needed an engine replacement due to sever oil consumption. Hyundai honored their commitment to their TSB for this problem that was !! My 2020 Palisade needed an engine replacement due to sever oil consumption. Hyundai honored their commitment to their TSB for this problem that was verified for failure. Kandace and the service tech's ensured my satisfaction and resolve the problem in an unheard of 24 hours from the service appointment. No longer do I hear the rattle when I pull off nor see the oil dip stick black in color after an oil change. This a unique dealership that stands out from the rest!!! More

by marcoslevy Verified Customer Verified Customer

Report | Print

I always get good service at this dealership and do what they recommend but I guess this time around there was some confusion in their system and recommended to me the same services I have completed few wee they recommend but I guess this time around there was some confusion in their system and recommended to me the same services I have completed few weeks earlier for 900$ worth of work, and the one thing I really wanted to be taken care of was not done ( the damaged wiper blade) . I ended up paying close to 1200$ for other services they recommended via phone, and as I am leasing the car, I count on the service advisor’s recommendations to maintain my vehicle in best shape. I hope this was just a simple mistake and not a trend they have going at this dealership. The staff are very respectful, professional but I wish if they have completed what I asked for to start with. More

by koutah.sal Verified Customer Verified Customer

Report | Print

Excellent job and very courteous extremely happy with the service and the people that took care of me service and the people that took care of me More

by steindianek Verified Customer Verified Customer

Report | Print

Courteous, helpful and professional. they answered all my questions and met the time they mentioned for the service. they answered all my questions and met the time they mentioned for the service. More

by mcpolymer Verified Customer Verified Customer

Report | Print

I highly recommend Gregory Hyundai. They consistently provide excellent service. The entire staff are always courteous and professional, and I maintain a high level of trust in their ju They consistently provide excellent service. The entire staff are always courteous and professional, and I maintain a high level of trust in their judgment and recommendations. More

by AL.SCHWARTZ118 Verified Customer Verified Customer

Report | Print