Primal Kumar
Primal Kumar at Elk Grove Toyota

Primal Kumar | Page 6

Express Service Advisor

Elk Grove Toyota

9640 West Stockton Blvd
Elk Grove, CA 95757

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4.4
64 Reviews
4.4

64 Reviews

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64 Reviews of Primal Kumar

May 11, 2018

Dealership Rating
Employee Rating

Happy with service experience...prompt and courteous. Very happy with service experience...prompt, courteous and fair. Much easier to deal with than non-dealer service centers, who often try to sale extra More

by BETHOLMES66
Friendliness
Price
Recommend Dealer
Yes
May 12, 2018

Elk Grove Toyota responded

Thank you for your review! We're happy to hear you received prompt & courteous service at your recent appointment with us! Thank you for your business!

May 09, 2018

Dealership Rating
Employee Rating

Nice work that I can trust. Your helpful and friendly advice is what I need. I would recommend to all my friends, family and friends. I love to buy another Highlander. More

by LEE3NAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Victor Reynoso, Alvin Kumar, John Nguyen , Christopher Wilson

May 09, 2018

Elk Grove Toyota responded

Thank you for your review! We are glad to hear that you received helpful and friendly service at Elk Grove Toyota! We look forward to seeing you again soon!

May 08, 2018

Dealership Rating
Employee Rating

Timely and professional, plus friendly After 12 years of service with Elk Grove Toyota, I still feel like a valued customer! I have over 134,000 of well traveled miles on my 2006 Highlande More

by SLAMB949
Recommend Dealer
Yes

Other Employees Tagged: Fred Daniels

May 08, 2018

Elk Grove Toyota responded

Hello, Thank you for your continued business and for the five star review. We are happy to hear you have been enjoying our services here at Elk Grove Toyota. We look forward to welcoming you back for your next service. Sincerely, Jeannette Blair Customer Relations Manager

May 08, 2018

Dealership Rating
Employee Rating

Service review Called Elk Grove Toyota a week ago to schedule my 5000 maintenance and when I asked how long it will take, I was told it could take from 2-2 1/2 hours More

by HOWARD_TESSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 08, 2018

Elk Grove Toyota responded

Thank you for taking the time to review our Service department here online. I am happy to hear that your service was faster than the quoted time. I apologize about the car drying after the car wash. I will address this issue with our upper management. Our customer feedback is important to the improvement of our dealership. We look forward to your next visit. Sincerely, Jeannette Blair Customer Relations Manager

May 03, 2018

Dealership Rating
Employee Rating

Always professional Each time I bring my car in for service the tax are very professional and knowledgeable about my car and what it needs. They also are knowledgeable a More

by CATHY94044
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 04, 2018

Elk Grove Toyota responded

Thank you for the review! We're happy to hear you received 5-star worthy service at Elk Grove Toyota! Thank you for your business!

April 24, 2018

Dealership Rating
Employee Rating

service I was very pleased with the service I receive. Kumar primal was very helpful and informative. He didnt try to sell or say more things were wrong. More

by JMILLER300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Garcia

Apr 24, 2018

Elk Grove Toyota responded

Thank you for the kind review. It is pleasing to hear that Primal was very helpful and informative. We hope to see you again soon. Sincerely, Jeannette Blair Customer Relations Manager

April 23, 2018

Dealership Rating
Employee Rating

Excellent Donnie Anderson was very nice and he was able to meet all my needs in getting the car I wanted. Nai Saechao was fast to where it was an in and out in More

by VANGCHRISTY183
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nai Saechao , Donnie Anderson

Apr 23, 2018

Elk Grove Toyota responded

We're so glad to hear your experience at Elk Grove Toyota was 5-star worthy! We appreciate your kind words for our staff! Thank you for your business!

April 18, 2018

Dealership Rating
Employee Rating

Flat repair review My experience with service was quicker than expected and no problems or complications with visit at all. Would highly recommend to anyone with a Toyot More

by paolofavorito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 18, 2018

Elk Grove Toyota responded

Thank you for this 5-star review! We appreciate your willingness to recommend us to others! We appreciate your business!!

Apr 18, 2018

Elk Grove Toyota responded

Hello, I am happy to hear you enjoyed your service with our staff here at Elk Grove Toyota. We truly appreciate your business, your review and for recommending us to your friends and family. We hope to see you again soon. Sincerely, Jeannette Blair Customer Relations Manager

April 15, 2018

Dealership Rating
Employee Rating

Excellent service from entry till exit Excellent in all your needs. Very good service they ask for water cofee etc. They call you for anything that need to be done or replaced. Like the way More

by SURESHAKSAINI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 15, 2018

Elk Grove Toyota responded

Thank you for the review!! We're happy to hear you received excellent service! Thank you so much for your business!

April 12, 2018

Dealership Rating
Employee Rating

Excellent and Knowledgeable Customer Service! Primal, Miguel, Mark, and Romy, not only are friendly people but also are very knowledgeable of the so many aspects of Toyota Customer Service......th More

by WINSTON P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Romy Cruz, Miguel Navarro , Mark Kleefeld

Apr 12, 2018

Elk Grove Toyota responded

Thank you for leaving us this review! We're happy to hear our staff was able to provide you with friendly, knowledgable customer service! Thank you for your business!

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