QERIM RACAJ | Page 16

Always enjoy the expert vehicle maintenance advise from the Maita service advisors and their professionalism during my visit. The time of visit and care for customers are very much appreciated. TOTALLY the Maita service advisors and their professionalism during my visit. The time of visit and care for customers are very much appreciated. TOTALLY QUALITY SERVICE! More

by VICTORABILA Verified Customer Verified Customer

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I've always been loyal to Maita Toyota, but I was surprised at how nicely you rewarded that loyalty. When my Avalon's dash symbols misbehaved (probably my fault) you discounted the rental car fee an surprised at how nicely you rewarded that loyalty. When my Avalon's dash symbols misbehaved (probably my fault) you discounted the rental car fee and then no charge for extensive diagnosis with road test of my Toyota. No problem with my car, and I'm even more impressed with Maita. More

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$79.00 for just oil and filter change it's too expensive. And also I don't know why you stopped to do multi inspection for salvage car. And also I don't know why you stopped to do multi inspection for salvage car. More

by DINOM_62 Verified Customer Verified Customer

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Took Truck for 60k mile service. When service advisor called to tell me the truck was ready I asked him if there were any issues or items that needed immediate attention. . He said nothing was noted and called to tell me the truck was ready I asked him if there were any issues or items that needed immediate attention. . He said nothing was noted and no other repairs needed. When I picked my truck up and read the service report it was clearly noted in the inspection notes the back brakes needed to be replaced. Advisor said nothing about this. More

by JENN13 Verified Customer Verified Customer

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i waited for 4 long hours for my 1st basic maintenance i waited for 4 long hours for my 1st basic maintenance visit. cannot say much about quality of work since the car was unseen while being work on. cu i waited for 4 long hours for my 1st basic maintenance visit. cannot say much about quality of work since the car was unseen while being work on. customer rely on trust and confidence for a job well done. More

by francis Verified Customer Verified Customer

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My long term experience with Maita Toyota has been very positive. While the parts and rates for labor are shockingly expensive, the quality of service balances it out in the end. I know that the job will g positive. While the parts and rates for labor are shockingly expensive, the quality of service balances it out in the end. I know that the job will get done right and according to Toyota’s high standards. More

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We sat there for 3 hours just for them to tell me they needed to order a part. Really for the eyeglass holder they should have see that within 15 minutes it is not like it is a mechanical part that they needed to order a part. Really for the eyeglass holder they should have see that within 15 minutes it is not like it is a mechanical part that they have to get into. More

by JENNIFER.X.GUZMAN Verified Customer Verified Customer

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My recent experience was awesome thanks for doing great exceptional excellent service by Junko amidst pandemic we needed people just like her. She’s awesome. 👍🏼👍🏼 exceptional excellent service by Junko amidst pandemic we needed people just like her. She’s awesome. 👍🏼👍🏼 More

by RAYGALVEZ2004 Verified Customer Verified Customer

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I brought my vehicle in for an oil change ( and reported that there had been a leak since my last oil change 5.000 miles before) and asked that the problem be corrected. My service has always been done at that there had been a leak since my last oil change 5.000 miles before) and asked that the problem be corrected. My service has always been done at Maita since the vehicle was purchased new from Maita. After several long hours I was notified that the vehicle must remain overnight to fix the oil leak. I was told a "Master Mechanic" would correct the problem. I waited all day for the phone call that the vehicle was ready, but did NOT receive one, so I called and was told that "someone" had called me (which I never received). Now that I have been driving the vehicle and was assured that the leak was fixed, the oil spots on my driveway tell me a MUCH different story. Having a vehicle that had 288,000 miles on it (WITH NO OIL LEAKS) and now it leaks every day. I have work much of my life with mechanical things, and know enough to say " if the job is done RIGHT, a leak can be STOPPED." Needless to say, I am extremely annoyed that my vehicle is making a huge mess on my driveway. More

by stealthx013 Verified Customer Verified Customer

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I want to say thanks for everything, the last visit into the dilership was great,specially for the customers service it was fast and efficient, thanks again for everything! the dilership was great,specially for the customers service it was fast and efficient, thanks again for everything! More

by SAPF46 Verified Customer Verified Customer

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