QERIM RACAJ | Page 15

Fast and efficient . Great service as always. Great customer service. The Maita Toyota service department is the best....All requested work completed in a timely manner. customer service. The Maita Toyota service department is the best....All requested work completed in a timely manner. More

by PADILLACOWBOYFAN Verified Customer Verified Customer

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I went there for a regular check and annual oil change. It took them 3,5 hours to complete their service. As a matter of fact, the service lasted less then 20 minutes all the rest time was spent on waiti It took them 3,5 hours to complete their service. As a matter of fact, the service lasted less then 20 minutes all the rest time was spent on waiting because of their stupid appointment bookings Your questions are unacceptable. Go to school and learn the real business. More

by MIRO.MARK Verified Customer Verified Customer

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I needed a console lid replaced and they had one to install on very shortly notice at my 70,000 mile service. I appreciated not having to make two trips. install on very shortly notice at my 70,000 mile service. I appreciated not having to make two trips. More

by MCHIERS Verified Customer Verified Customer

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Got there and my car was immediately taken to be serviced, I got a nice free rental, service finished before promised time, friendly sale-persons. serviced, I got a nice free rental, service finished before promised time, friendly sale-persons. More

by TRUTAGANIRA Verified Customer Verified Customer

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Q was great with helping me navigate how to get the recall done on my Rav 4. He was friendly and helpful. Will be back! recall done on my Rav 4. He was friendly and helpful. Will be back! More

by CMFOSMO Verified Customer Verified Customer

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Service advisor entered our mileage in incorrectly. Number should have been 122272. Also entered in Carfax incorrectly. Hopefully this will be corrected before our next service. Number should have been 122272. Also entered in Carfax incorrectly. Hopefully this will be corrected before our next service. More

by Mike Walker Verified Customer Verified Customer

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The group was very helpful in my case. In order to access the fuel pump for replacement we had to remove the drawer system from the back if my suv. So 4 staff members help me move it and set a plac access the fuel pump for replacement we had to remove the drawer system from the back if my suv. So 4 staff members help me move it and set a place in the shop to store it while the work was done on my car. That was awesome service. More

by Toyota Guy Verified Customer Verified Customer

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everyone was helpful and very nice. great dealing with them. very efficient! All were very helpful. Will be nice going back there for next service. them. very efficient! All were very helpful. Will be nice going back there for next service. More

by TWODOGZ4ME Verified Customer Verified Customer

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Good service been going for my service since 1993 although we are far from our place. Staff are friendly and accomodating to their clients needs and give exceptional good advice. although we are far from our place. Staff are friendly and accomodating to their clients needs and give exceptional good advice. More

by ANGIGAIL Verified Customer Verified Customer

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Been coming here for quite some time now initially with my Tacoma and now with my RAV4. I have to say that this latest visit wasn't the best because of the time it took for a routine oil change (nearly 4 h my Tacoma and now with my RAV4. I have to say that this latest visit wasn't the best because of the time it took for a routine oil change (nearly 4 hours this time), but as expected the service was thorough. Also it was disappointing that the car wash was inoperable. Qerim was friendly enough and knowledgeable, but unlike other service advisors he did not keep me posted on the status of my vehicle. I had to inquire with him myself whereas in the past I've received text messages as the service progresses. After not hearing anything for three hours I asked him how much longer it would be. He indicated he would let me know but I was eventually called to the counter by a different advisor for checkout. This made me wonder if my car had been sitting there completed and I was lost in the mix somehow. I still plan to come here for service next time but if I encounter a similar experience I may look to another Toyota service center. More

by KATWISKRS3 Verified Customer Verified Customer

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