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REINALDO ENRIQUE RIVERA RAMOS

Overview Reviews (324)

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REINALDO ENRIQUE RIVERA RAMOS

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REINALDO ENRIQUE RIVERA RAMOS | Page 2

FINANCE MANAGER

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.7

324 Reviews

Overview Reviews (324)

Dealership Experience

10 yrs, 5 mos

Industry Experience

31 yrs

Languages Spoken

English

Spanish

4.7

324 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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324 Reviews of REINALDO ENRIQUE RIVERA RAMOS

September 04, 2023

Dealership Rating

Employee Rating

Our dealership for 15 years, very professional and good service, we are so happy with every thing service, we are so happy with every thing More

by rantonio1227

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Gaetano Costantino, Art Armani, Francesca Costantino

Helpful 0

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Sep 05, 2023 -

Lexus of Pembroke Pines responded

Thank you for sharing your wonderful feedback! All of us at Lexus of Pembroke Pines appreciate your loyal business and look forward to seeing you next time!

September 03, 2023

Dealership Rating

Employee Rating

‘Excelente servicio rapidez amabilidad seguridad calidad esfuerzo privacidad confortable idioma sencillez tranquilidad rapidez humildad amabilidad esfuerzo privacidad confortable idioma sencillez tranquilidad rapidez humildad amabilidad More

by EVELINREYES_81

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Warren Haynes, Donna Osborne, Jeremy Rivera, Scott Mankin, Gustavo Palacio, Jaime Garcia, Adam Hoglievina, Steve Pastukhov, Zulimar Parra

Helpful 0

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Sep 05, 2023 -

Lexus of Pembroke Pines responded

Evelin, gracias por compartir su experiencia con nosotros en Lexus of Pembroke Pines. Nos alegra saber que nuestro servicio fue de su agrado. Esperamos verle pronto!

August 15, 2023

Dealership Rating

Employee Rating

I only got to look at cars but the good service, without feeling any pressure to buy, and the dedication to explain my options was what Edgar did to end up buying the car according to our finances. I recomm feeling any pressure to buy, and the dedication to explain my options was what Edgar did to end up buying the car according to our finances. I recommend it with my eyes closed...thanks again my friend.. More

by valecams

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Edgar Chaparro

Helpful 0

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Aug 16, 2023 -

Lexus of Pembroke Pines responded

We're glad to know you had a positive experience at Lexus of Pembroke Pines! Our team is dedicated to providing excellent service and helping customers find the perfect car for their needs. Thank you for your recommendation, we appreciate it!

July 27, 2023

Dealership Rating

Employee Rating

It took a long time to get the car I wanted, but Sammy Libraty, kept me informed of what was happening and any progress made/ Libraty, kept me informed of what was happening and any progress made/ More

by FPEREZCO4839

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Sammy Libraty

Helpful 0

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Jul 28, 2023 -

Lexus of Pembroke Pines responded

We appreciate your patience and are glad to know Sammy kept you updated throughout the process at Lexus of Pembroke Pines. Thanks for the support, and we hope to see you back again down the road!

July 27, 2023

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Employee Rating

tom abrahams was the person who sold me the car , i was extremely happy with his service and quick response extremely happy with his service and quick response More

by Novateck0

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tom Abrahams

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Jul 28, 2023 -

Lexus of Pembroke Pines responded

We're delighted to know that you had a great experience with Tom at Lexus of Pembroke Pines. Thanks for the positive feedback, and enjoy your new car!

July 18, 2023

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Employee Rating

Purchased my off-lease vehicle. Everyone did a great job. Quickly done. Fully explained,. Great experience. Everyone did a great job. Quickly done. Fully explained,. Great experience. More

by pberg

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Nick Holden

Helpful 0

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Jul 18, 2023 -

Lexus of Pembroke Pines responded

Thank you for reviewing Lexus of Pembroke Pines! Please let us know if you need anything else.

July 11, 2023

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Employee Rating

Worst experience I’ve ever had at a dealership. They only care about sales and will do anything to trick and fool customer into purchasing. Did not disclose all required info They only care about sales and will do anything to trick and fool customer into purchasing. Did not disclose all required info More

by briana.henry77

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Warren Haynes, Duane Massa, Frank Marsala, Mike Banko, Donna Osborne, Fred Carey, Steve Pastukhov, Julio Arango, Zulimar Parra

Helpful 0

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Jul 12, 2023 -

Lexus of Pembroke Pines responded

Briana, I'm sorry to hear about your negative experience at our dealership. We strive to provide transparent and honest service, so it's disappointing that we left the wrong impression. I would like to personally address your concerns and ensure that all necessary information is provided. Please reach out to me at your earliest convenience. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

July 07, 2023

Dealership Rating

Employee Rating

Service advisor was excellent. I would recommend him above all others. Please tell him thanks from Mr. MCcalla I would recommend him above all others. Please tell him thanks from Mr. MCcalla More

by ONIEL.MCCALLA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Warren Haynes, Donna Osborne, Jeremy Rivera, Scott Mankin, Gustavo Palacio, Jaime Garcia, Adam Hoglievina, Steve Pastukhov, Zulimar Parra

Helpful 0

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Jul 10, 2023 -

Lexus of Pembroke Pines responded

We're ecstatic to hear that your service advisor earned your confidence, Mr. MCcalla! We'll be sure to pass along your kind words. Thanks for supporting Lexus of Pembroke Pines!

Jul 10, 2023 -

ONIEL.MCCALLA responded

Great service representatives

June 09, 2023

Dealership Rating

Employee Rating

My experience was great very professional patient and made sure I was happy with my purchase made sure I was happy with my purchase More

by Donasha

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Otany Lantigua

Helpful 0

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Jun 09, 2023 -

Lexus of Pembroke Pines responded

Donasha, congrats on your new ride! Thank you for choosing Lexus of Pembroke Pines and leaving a five-star review. We hope you enjoy every mile!

June 08, 2023

Dealership Rating

Employee Rating

Very friendly sales person (Andres) everything was a great experience. This is the second car that we buy in this dealership great experience. This is the second car that we buy in this dealership More

by MARILYNVIGIL

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Andres Vergara

Helpful 0

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Jun 08, 2023 -

Lexus of Pembroke Pines responded

Thank you for the review! We appreciate the kind feedback about Andres and hope to see you again at Lexus of Pembroke Pines!

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