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REINALDO ENRIQUE RIVERA RAMOS

Overview Reviews (324)

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REINALDO ENRIQUE RIVERA RAMOS

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REINALDO ENRIQUE RIVERA RAMOS | Page 3

FINANCE MANAGER

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.7

324 Reviews

Overview Reviews (324)

Dealership Experience

10 yrs, 5 mos

Industry Experience

31 yrs

Languages Spoken

English

Spanish

4.7

324 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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324 Reviews of REINALDO ENRIQUE RIVERA RAMOS

June 01, 2023

Dealership Rating

Employee Rating

Good service I love the place every time I go there to Service!!! Definitely going back Service!!! Definitely going back More

by d.albertoortega27

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Andre Armani, Rafael Genao, Rohan Alexander , Melissa Hoo

Helpful 0

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Jun 01, 2023 -

Lexus of Pembroke Pines responded

We are so grateful to have you as a loyal client of Lexus of Pembroke Pines. See you next time!

May 31, 2023

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Employee Rating

Excellent service, the seller and financial person made us feel comfortable all the times. The person who did business online with me fulfilled what was offered. us feel comfortable all the times. The person who did business online with me fulfilled what was offered. More

by MADINOCO3

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ariel Rodriguez

Helpful 1

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May 31, 2023 -

Lexus of Pembroke Pines responded

We're delighted you enjoyed working with our team at Lexus of Pembroke Pines! Thank you for the support!

May 17, 2023

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Employee Rating

I would highly recommend Mario if you are looking for a new vehicle. Mario is professional and was so polite and pleasant. He explained all the options Lexus had to offer and helped me make a wonderful dec new vehicle. Mario is professional and was so polite and pleasant. He explained all the options Lexus had to offer and helped me make a wonderful decision. I’m so happy I with my new truck. Thank you Mario and Lexus of Pembroke Pines for an amazing experience. I can’t wait to tell my family and friends. More

by Duchess305

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mario F Padron

Helpful 0

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May 17, 2023 -

Lexus of Pembroke Pines responded

We're thrilled to hear you had a great experience with us at Lexus of Pembroke Pines! We're grateful for your kind words about Mario - his professionalism and knowledge are just a few of the reasons why he's such a valuable member of our team. Thank you for recommending us, and please don't hesitate to reach out if there's anything else we can do for you in the future. Enjoy your new truck!

April 28, 2023

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Everything was simple , respectful and easy . Which is not always the norm when buying a car Which is not always the norm when buying a car More

by LOLEVITCH

Verified Customer

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Andres Vergara

Helpful 0

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Apr 28, 2023 -

Lexus of Pembroke Pines responded

We are glad to hear that our team delivered an easy and professional purchasing experience! Thank you for trusting Lexus of Pembroke Pines with your business.

April 23, 2023

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Lexus offers an EXCELLENT service to his costumer. This is my 4th Lexus and I will stay in house....Thanks! This is my 4th Lexus and I will stay in house....Thanks! More

by BABY2717

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gustavo Palacio, Jaime Garcia, Adam Hoglievina

Helpful 0

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Apr 24, 2023 -

Lexus of Pembroke Pines responded

We’re so glad to hear that you had an excellent experience at Lexus of Pembroke Pines! Thank you for your loyalty as a four-time Lexus customer. We appreciate your support and look forward to serving you again in the future!

April 21, 2023

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During the last 20 years I have purchased and/or leased nine vehicles here. Their customer service and professionalism is outstanding. nine vehicles here. Their customer service and professionalism is outstanding. More

by YdelHonda2015

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Otany Lantigua, Frank Marsala, Sammy Libraty, Jaime Garcia, Nathan Behrent, Moez Sachedina , Mr. Ladaga, from Service Department.

Helpful 0

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Apr 24, 2023 -

Lexus of Pembroke Pines responded

We appreciate your loyalty and continued business at Lexus of Pembroke Pines over the last 20 years! It's great to hear that our team has been so supportive during each of your leases and purchases. Thank you for choosing us--take care!

March 04, 2023

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Employee Rating

I needed to buy a car but was very stressed out about the expense. I had even told Rafael that I might need to think about a Toyota or Subaru even though I really wanted a Lexus. Rafael and I discussed t expense. I had even told Rafael that I might need to think about a Toyota or Subaru even though I really wanted a Lexus. Rafael and I discussed the amount of money I wanted to spend for a preowned Lexus UX. I didn't think it was possible to get all that I did for the money I spent. The process was much easier than I expected too. Rafael, the Finance Manager, and the entire "preowned team" work very well together. I highly recommend Rafael and Pembroke Pines Lexus!! More

by pford291

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Rafael Genao , Young Woman in Cashier Department that assisted me.

Helpful 0

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Mar 06, 2023 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave Lexus of Pembroke Pines a five-star review, and congrats on your new-to-you Lexus UX! We are so glad that Rafael ensured you felt confident in your vehicle and left with a great impression. It was a pleasure assisting you!

February 23, 2023

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I purchased a Lexus 450h from Adeel. The entire process was fair and enjoyable. Adeel was helpful and knowledgeable. The businesses manager was also efficient and helpful, the entire pro The entire process was fair and enjoyable. Adeel was helpful and knowledgeable. The businesses manager was also efficient and helpful, the entire process was easy. Thanks for your excellent service! More

by aaron.furman

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Adeel Sadiq

Helpful 0

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Feb 24, 2023 -

Lexus of Pembroke Pines responded

We are glad to hear that Adeel made the purchasing process excellent. Thanks for working with the Lexus of Pembroke Pines team and enjoy the Lexus 450h!

February 15, 2023

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Employee Rating

Nick Holden excellent. Wish the market was better for all of them. I have leased vehicles from Lexus since at least 2013 and even after moving to Satellite Beach have alw Wish the market was better for all of them. I have leased vehicles from Lexus since at least 2013 and even after moving to Satellite Beach have always preferred to do business with them. More

by BSCHLOTTFELDT

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Nick Holden, Nina Paul

Helpful 0

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Feb 15, 2023 -

Lexus of Pembroke Pines responded

Thank you for your review. We are glad that you liked working with Nick! We appreciate your business and trust in us to take excellent care of you! We appreciate your business and these kind words. See you next time!

January 04, 2023

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I had an issue with my car app. Or tang was Extremely nice, and helpful! He solved my issue in less than five minutes. Or tang was Extremely nice, and helpful! He solved my issue in less than five minutes. More

by natasharthomas

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Nick Holden, Otany Lantigua

Helpful 0

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Jan 05, 2023 -

Lexus of Pembroke Pines responded

Reviews like these are always great to see, Natasha! Thanks for choosing Lexus of Pembroke Pines and we will see you next time!

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