ROSA CHAVEZ
ROSA CHAVEZ at Manly Honda

ROSA CHAVEZ | Page 2

Finance Manager

Manly Honda

2777 Corby Ave
Santa Rosa, CA 95407

Contact Me
4.7
530 Reviews

Have an outgoing personality and love to work with people. I am a mother of two and love to go on adventures with them.

Dealership Experience

9 yrs, 7 mos

Industry Experience

13 yrs, 7 mos

Specialties & Trainings

Zurich Certified

Lease Specialist

View more specialties & trainings
4.7

530 Reviews

Write a Review

530 Reviews of ROSA CHAVEZ

June 30, 2026

Dealership Rating
Employee Rating

They were very helpful and patient with me, everyone there made sure I understood everything about the car and helped me get exactly what I wanted. It was a really good experience and everyone was very More

by AMBERSCHOMMER1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Lopez-Perez

Aug 04, 2026

Manly Honda responded

Thank you for choosing Manly Honda and for being our customer! Best, Your Manly Honda Team!

June 26, 2026

Dealership Rating
Employee Rating

This was my second car purchase from Manly, and it will be my last. Brandon was the original salesman that was helping me, and he was a gem— I returned about an hour after leaving to complete my purchase w More

by KLHARR19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Gregory Morelos, Mark Neese , Brandon Espino

Jul 21, 2026

Manly Honda responded

Dear KLHARR19, Thank you for taking the time to share such detailed feedback regarding your recent used Nissan purchase. First and foremost, as a returning customer, we deeply appreciate your continued loyalty. I am truly sorry that this experience fell so far short of the standard of respect, transparency, and care you deserved. We take your comments very seriously, and I want to address the points you raised: *Sales Recognition:** I am glad to hear Brandon provided exemplary service during your initial visit. can confirm that Brandon was given credit for his assistance to you. *Customer Care & Clarity:** You deserve full patience and transparency when making a major financial decision. It is never acceptable for a customer to feel rushed, dismissed, or burdened when asking basic questions about paperwork or DMV fee breakdowns. I am reviewing our finance and sales onboarding processes with Greg and Rosa to ensure taking the necessary time with every buyer is prioritized regardless of the time of day. *Showroom Conduct:** The loud, unprofessional altercation you witnessed between our management and sales staff in the sales office is completely unacceptable and inconsistent with our dealership standards. This internal matter is being addressed directly with executive leadership. You should always feel comfortable, respected, and fully informed when buying a vehicle with us. I would appreciate the opportunity to speak with you directly to review your DMV fees in detail, address any remaining questions, and apologize personally. Please get in touch with me directly at your convenience. Sincerely, Jose Rocha Customer Experience Manager Manly Honda 707 535 1163 jrocha@manlyauto.com

June 04, 2026

Dealership Rating
Employee Rating

Very helpful, made sure my family left with a vehicle. Would definitely recommend going to manly Honda for a vehicle in the future More

by Rossmariah1903
Recommend Dealer
Yes

Other Employees Tagged: ROSA CHAVEZ

Jun 04, 2026

Manly Honda responded

Thank you for sharing feedback and for being the best part of Manly Honda- We value you and your feedback! Until next time! Your Manly Honda Team!

May 12, 2026

Dealership Rating
Employee Rating

Love my new car had a good experience. Everyone was great not pushy. Thank you More

by FUNCTION.POLARBEAR1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Haidet, Noel Ortiz

May 26, 2026

Manly Honda responded

Thank you for taking the time to share your feedback with us. We sincerely value your business and are pleased to have you as a member of the Manly Honda family. Your input is important to us, and we look forward to continuing to serve you. Your Manly Honda Team

May 01, 2026

Dealership Rating
Employee Rating

Courteous and competent Everyone was helpful and courteous and very competent Everyone was helpful and courteous and very competent. Very good coordination of services More

by SALBERTS2010
Recommend Dealer
Yes

Other Employees Tagged: ROSA CHAVEZ

May 26, 2026

Manly Honda responded

Thank you for sharing your feedback. We truly appreciate your business and are grateful to have you as part of the Manly Honda family! Your Manly Honda Team

April 22, 2026

Dealership Rating
Employee Rating

Jesse was easy to deal with and knew his stuff. Very personable. Great car dealer More

by YVONNEBOYLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse Broadway

Apr 23, 2026

Manly Honda responded

Hi YVONNEBOYLE, Thank you for taking the time to share feedback about your recent experience with Jessie and Rosa. We strive to provide a five-star experience. Is there a convenient time to call you to discuss how we can improve? My name is Jose Rocha, Customer Experience Manager. I can be reached at 707-535-1163 or jrocha@manlyauto.com. Best, Your Manly Honda Team!

April 21, 2026

Dealership Rating
Employee Rating

Kai was an excellent salesman. He never made us feel pressured but was very helpful. We looked at three other lots also, but based on the experience and better deal over all we wen More

by MILTON6
Recommend Dealer
Yes

Other Employees Tagged: ROSA CHAVEZ

May 26, 2026

Manly Honda responded

Thank you for taking the time to share your feedback with us. We sincerely value your business and are pleased to have you as a member of the Manly Honda family. Your input is important to us, and we look forward to continuing to serve you. Your Manly Honda Team

April 19, 2026

Dealership Rating
Employee Rating

Greg was wonderful to work with! Very professional, responsive and overall very helpful. He made the car buying process easy! Thank you, Greg! More

by BROOKE.GUSTAFSON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gregory Morelos

Apr 29, 2026

Manly Honda responded

Thank you for sharing your recent service feedback; it means a lot! We look forward to being of service again. Best, Your Manly Honda Team

March 31, 2026

Dealership Rating
Employee Rating

I had a great experience with this dealer and my salesman AJ. Everyone was polite and attentive and were respectful of my time. Communication was consistent and clear and all questions and concerns were addr More

by Alex H
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Albert Villalobos Jr

Apr 01, 2026

Manly Honda responded

Thank you for your feedback. We truly appreciate you taking the time to share your experience. Best, Your Manly Honda Team

March 29, 2026

Dealership Rating
Employee Rating

Everyone was professional and helpful N They were great You are annoying Are you a computer More

by BJORN1
Recommend Dealer
Yes

Other Employees Tagged: ROSA CHAVEZ

Apr 01, 2026

Manly Honda responded

Thank you for taking a moment to share your experience. We truly appreciate your feedback and your business. We look forward to seeing you again! Best, Your Manly Honda Team

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