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Rachel Aguilar
Rachel Aguilar at Russ Darrow Honda

Rachel Aguilar

Service Advisor

Russ Darrow Honda

10851 W Metro Auto Mall
Milwaukee, WI 53224

Contact Me
4.9
104 Reviews

Dealership Experience

8 yrs, 2 mos

Industry Experience

5 yrs, 4 mos

Languages Spoken

American Sign Language American Sign Language

4.9

104 Reviews

Write a Review

104 Reviews of Rachel Aguilar

July 30, 2025

Dealership Rating
Employee Rating

Awesome customer service. Trustworthy, integrity, fast, professional, all words I would use to describe Rachel and Russ Darrow service More

by klschutz14
Recommend Dealer
Yes

Other Employees Tagged: Rachel Aguilar

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Jul 30, 2025

Russ Darrow Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

July 30, 2025

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Employee Rating

This location is always helpful which is rare at dealerships. I only take my vehicle to the metro mall Honda. More

by HADASSAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rowley Clayborn

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Jul 30, 2025

Russ Darrow Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. George Matthews george.matthews@russdarrow.com

July 29, 2025

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Employee Rating

So far so good, from car search, financing, and our first year of ownership and maintenance. 5 stars. Am I dreaming? More

by Al
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adriana Perez, Andrew Martin, Cruz Drahonovsky

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Jul 29, 2025

Russ Darrow Honda responded

Thanks for sharing about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

July 29, 2025

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Employee Rating

Very friendly, always smiling Wry knowledgeable of what had to be done. Thank you for such great service More

by rregozzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 30, 2025

Russ Darrow Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! George Matthews george.matthews@russdarrow.com

July 28, 2025

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Employee Rating

Went on without an appointment and they were able to fit me in. As always Jon was very helpful. They are very helpful and knowledgeable. I will be back next month for another oil change. More

by DAN.MILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Stein

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Jul 28, 2025

Russ Darrow Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Honda! George Matthews george.matthews@russdarrow.com

July 26, 2025

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Employee Rating

Great place and friendly people. I can recommend this dealership to anyone. Take care of it's customers More

by P.REID48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Malkowski, Jonathan Stein

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Jul 30, 2025

Russ Darrow Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Honda! George Matthews george.matthews@russdarrow.com

July 25, 2025

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Employee Rating

Consistently good service. Very thorough in explaining what needs to done, how long it will take, and finishes on time. Very pleased. More

by FENNEMMR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Gresbach

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Jul 25, 2025

Russ Darrow Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! George Matthews george.matthews@russdarrow.com

July 24, 2025

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Employee Rating

The dealership was fine. Customer service was terrible. I never received such poor service since I’ve been coming there. More

by R.BLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aleiah Brown, Adriana Perez

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Jul 24, 2025

Russ Darrow Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

July 16, 2025

Dealership Rating
Employee Rating

The service I receive is always top notch! Thank you for being great at what you do More

by KJACK8208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Malkowski, Jonathan Stein, Christopher Berger, Maddie Wojciechowski, Zach Gresbach, Samantha Trepczyk

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Jul 16, 2025

Russ Darrow Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. George Matthews george.matthews@russdarrow.com

July 15, 2025

Dealership Rating
Employee Rating

They were able to find a solution to repair a vibration I was experiencing even though the original parts required were no longer available. More

by RDOAN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 16, 2025

Russ Darrow Honda responded

Thanks for sharing your thoughts about your experience with Russ Darrow Honda. Rachel and our team appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

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