Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Rachel Aguilar
Rachel Aguilar at Russ Darrow Honda

Rachel Aguilar | Page 3

Service Advisor

Russ Darrow Honda

10851 W Metro Auto Mall
Milwaukee, WI 53224

Contact Me
4.9
192 Reviews

Dealership Experience

9 yrs

Industry Experience

6 yrs, 2 mos

Languages Spoken

American Sign Language American Sign Language

4.9

192 Reviews

Write a Review

192 Reviews of Rachel Aguilar

March 12, 2026

Dealership Rating
Employee Rating

The dealership is OK but can't believe it cost $96 for an oil change .gotta find a cheaper place next time. More

by DYHHYD
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 12, 2026

Russ Darrow Honda responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. George Matthews george.matthews@russdarrow.com

March 11, 2026

Dealership Rating
Employee Rating

Rachel always takes that extra step to be sure your service problem is solved and the client is always informed during the process! More

by Eubank45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 11, 2026

Russ Darrow Honda responded

Rachel’s dedication to resolving your Honda CR-V service issue and keeping you informed is exactly what we aim for. We appreciate your five-star rating and look forward to assisting you again when needed. George Matthews george.matthews@russdarrow.com

March 10, 2026

Dealership Rating
Employee Rating

Everyone was friendly. The video under the truck is great They show you what everything looks like under the truck and what work was done More

by IAMBUX427
Recommend Dealer
Yes

Other Employees Tagged: Rachel Aguilar

Report | Print
Mar 10, 2026

Russ Darrow Honda responded

Thank you for your kind feedback. We’re glad our team made you feel welcome and that the underbody video provided a clear look at the work on your Honda Ridgeline. We appreciate your trust and look forward to your next visit. George Matthews george.matthews@russdarrow.com

March 08, 2026

Dealership Rating
Employee Rating

The place is very well-run and clean, with nice vehicles and polite staff. I had a few issues but Daryl helped me solve them. More

by Eric
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Stein, Daryl Robinson, Kailah Flores-Malone

Report | Print
Mar 08, 2026

Russ Darrow Honda responded

Eric, at Russ Darrow Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Daryl, and it was a pleasure having you at the dealership. We appreciate your review! George Matthews george.matthews@russdarrow.com

March 07, 2026

Dealership Rating
Employee Rating

Friendly , on time Comfortable waiting room, video to see techs working, easy to schedule appointments More

by KERRIVANCE1
Recommend Dealer
Yes

Other Employees Tagged: Rachel Aguilar

Report | Print
Mar 08, 2026

Russ Darrow Honda responded

We appreciate your comments about our friendly team and punctual service. We’re glad you found the waiting area comfortable and valued the video feed showing our technicians at work. Thank you for noting how straightforward appointment scheduling can be, and we look forward to assisting with your Honda again soon. George Matthews george.matthews@russdarrow.com

March 07, 2026

Dealership Rating
Employee Rating

Rachel was great as usual, I hope y'all know how valuable she is. Always look forward to working with her. Very professional! More

by davesi98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Malkowski

Report | Print
Mar 07, 2026

Russ Darrow Honda responded

We are thrilled Rachel continues to deliver professional service on your Honda CR-V. Thank you for acknowledging her dedication. We look forward to assisting you again. George Matthews george.matthews@russdarrow.com

March 06, 2026

Dealership Rating
Employee Rating

Service what great. Tech did not clean up the vehicle after service was completed. Left plastic on the chair and floor mat paper. More

by GAVINGARCIA575546
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 08, 2026

Russ Darrow Honda responded

Thank you, Gavin, for choosing Russ Darrow Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! George Matthews george.matthews@russdarrow.com

March 05, 2026

Dealership Rating
Employee Rating

Great service and friendly/helpful staff! Very satisfied with the work that was done and the quick turnaround. More

by Jeff
Recommend Dealer
Yes

Other Employees Tagged: Rachel Aguilar

Report | Print
Mar 05, 2026

Russ Darrow Honda responded

We’re happy our team provided friendly service and handled your Acura MDX with a quick turnaround. It’s rewarding to know the work met your expectations. Thank you for sharing your feedback. George Matthews george.matthews@russdarrow.com

March 04, 2026

Dealership Rating
Employee Rating

My experience was efficient and knowledgeable My experience with the dealership was very pleasant. I appreciated being updated throughout the process and being told what was going on. More

by KENZIEASTEVENS
Recommend Dealer
Yes

Other Employees Tagged: Rachel Aguilar

Report | Print
Mar 04, 2026

Russ Darrow Honda responded

We’re glad you found the service on your Honda Civic to be efficient and informative. Rachel and our team worked to keep you updated throughout every step. Please let us know if we can assist with anything in the future. George Matthews george.matthews@russdarrow.com

March 02, 2026

Dealership Rating
Employee Rating

The Mechani s were quick, reliable, and well trained in their specialty. No complaints here. More

by JENNIFERLLANES125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Love

Report | Print
Mar 02, 2026

Russ Darrow Honda responded

It’s great to hear our mechanics handled your Honda CR-V with both speed and expertise. Your praise for their reliability and training encourages us to keep delivering the same level of quality. Thank you for sharing your experience. George Matthews george.matthews@russdarrow.com

1
2
3
4
...
20

Dealership Inventory (192 Vehicles)

new 2026 Honda HR-V car, priced at $29,948
2026 Honda HR-V
new
Milano Red exterior
Automatic
All-wheel Drive
$29,948
View Details
new 2026 Honda CR-V Hybrid car, priced at $39,680
2026 Honda CR-V Hybrid
new
Nh-731p/Crystal_Bl exterior
Automatic
All-wheel Drive
$39,680
View Details
new 2026 Honda Passport car, priced at $46,900
2026 Honda Passport
new
Platinum White Pearl exterior
Automatic
All-wheel Drive
$46,900
View Details
used 2025 Honda CR-V car, priced at $32,248
2025 Honda CR-V
used
Crystal Black Pearl exterior
Automatic
All-wheel Drive
$32,248
View Details
new 2026 Honda Accord Hybrid car, priced at $35,701
2026 Honda Accord Hybrid
new
Platinum White Pearl exterior
Automatic
Front-wheel Drive
$35,701
View Details
used 2024 Honda HR-V car, priced at $27,398
2024 Honda HR-V
used
Milano Red exterior
Automatic
All-wheel Drive
$27,398
View Details
View All Inventory