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Rachel Aguilar
Rachel Aguilar at Russ Darrow Honda

Rachel Aguilar | Page 4

Service Advisor

Russ Darrow Honda

10851 W Metro Auto Mall
Milwaukee, WI 53224

Contact Me
4.9
215 Reviews

Dealership Experience

9 yrs

Industry Experience

6 yrs, 2 mos

Languages Spoken

American Sign Language American Sign Language

4.9

215 Reviews

Write a Review

215 Reviews of Rachel Aguilar

March 26, 2026

Dealership Rating
Employee Rating

Rachel is always amazing! Always efficient and friendly, one of the main reasons I’ll keep coming back. Levi always does perfect work as well, keep up the good work guys! More

by BUTLER_BRENDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Levi

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Mar 26, 2026

Russ Darrow Honda responded

It’s wonderful that Rachel’s efficient and friendly approach keeps you coming back. Thank you for trusting us with your Honda’s care. We look forward to welcoming you again. George Matthews george.matthews@russdarrow.com

March 25, 2026

Dealership Rating
Employee Rating

Helpful friendly nice understanding Detail orientated organize Awesome pretty kind Fast patient Cool optimistic Amazing More

by pazongmoua04
Recommend Dealer
Yes

Other Employees Tagged: Rachel Aguilar

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Mar 26, 2026

Russ Darrow Honda responded

What a pleasure to see your positive feedback on the service of your Honda Civic. Rachel and our team love that you found the experience organized, friendly, and fast, and we can’t wait to assist you again. George Matthews george.matthews@russdarrow.com

March 25, 2026

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Highly professional Excellent communication Rachel shared details about what would be done and how much it would cost. She kept me updated on the timing of everything More

by JEN.WNCA
Recommend Dealer
Yes

Other Employees Tagged: Rachel Aguilar

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Mar 25, 2026

Russ Darrow Honda responded

It’s great to hear Rachel kept you informed about the work and cost for your Honda Pilot and provided clear timing updates. We appreciate your feedback and your trust in our team’s professionalism. We look forward to helping you again. George Matthews george.matthews@russdarrow.com

March 25, 2026

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Employee Rating

Great experience from setting the appointment all the way through the checkout process. Rachel Aguilar is great. More

by cullen3
Recommend Dealer
Yes

Other Employees Tagged: Rachel Aguilar

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Mar 25, 2026

Russ Darrow Honda responded

It’s wonderful to hear that scheduling and checkout for your Honda Odyssey service went smoothly. Rachel appreciates your kind words and our team looks forward to assisting you again. George Matthews george.matthews@russdarrow.com

March 24, 2026

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Employee Rating

Rachel kept me posted and informed on the repairs that were needed as well as pricing. Repairs were completed in a timely manner More

by jonesmichele2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 24, 2026

Russ Darrow Honda responded

Thank you for your 5-star rating and for noting how Rachel kept you updated on needed repairs and pricing. It’s great to hear your Honda was serviced on schedule. We appreciate you trusting us with your Honda service. George Matthews george.matthews@russdarrow.com

March 23, 2026

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Employee Rating

Rachel made me feel very comfortable with the technician's analysis. Both did a great job. More

by MarkPayette
Recommend Dealer
Yes

Other Employees Tagged: Rachel Aguilar

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Mar 23, 2026

Russ Darrow Honda responded

We’re glad Rachel and our technician could explain the analysis clearly and make you feel comfortable. Thank you for trusting us with your Honda Odyssey. We look forward to assisting you again. George Matthews george.matthews@russdarrow.com

March 23, 2026

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I always go to Russ Darrow Hunda for all my servicing. The team there is always professional, courteous, knowledgeable and fast. My mechanic, Mike always take the time to explain everything to to me. I ap More

by JET742000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Gresbach , Michal Delgado

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Mar 23, 2026

Russ Darrow Honda responded

Thanks for trusting our service team with your Toyota. We’re glad you found everyone professional, courteous, knowledgeable, and fast. We’ll share your praise with Rachel and the team and look forward to your next visit. George Matthews george.matthews@russdarrow.com

March 21, 2026

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I was treated very respectfully by the dealership. I plan on coming back in the future for more service. More

by cookie8581
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Love

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Mar 21, 2026

Russ Darrow Honda responded

Thank you for trusting us with your Honda Civic service. We’re delighted you felt respected during your visit and look forward to assisting you again. George Matthews george.matthews@russdarrow.com

March 20, 2026

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Employee Rating

I'm ben doing business with you over the years you always gave me good service More

by bdelonge50
Recommend Dealer
Yes

Other Employees Tagged: Rachel Aguilar

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Mar 21, 2026

Russ Darrow Honda responded

Thank you for your continued loyalty over the years. We’re pleased to hear our service on your Honda Civic has met your expectations. We look forward to assisting you again in the future. George Matthews george.matthews@russdarrow.com

March 19, 2026

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Employee Rating

Very thorough! Rachael was very helpful snd described everything that needed to be done. Thought the video that was sent was interesting More

by TOOTS3214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edgardo Acosta

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Mar 19, 2026

Russ Darrow Honda responded

It’s great to hear Rachel walked you through all the needed work on your Honda CR-V and that the video helped illustrate the process. We aim to keep things transparent and informative from start to finish. We look forward to helping with your next service visit. George Matthews george.matthews@russdarrow.com

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