Rachelle Pennington | Page 4
Service Advisor
Mercedes-Benz of Columbus
7470 Veterans Parkway
Columbus, GA 31909
Dealership Experience
4 yrs, 9 mos
Industry Experience
11 yrs, 2 mos
Languages Spoken
English
332 Reviews
Write a Review332 Reviews of Rachelle Pennington
February 26, 2026
My car was picked up at my house. I am not sure who Rachelle Pennington is. It was nice to not have to sit in the waiting room for most of the day. I am not sure who Rachelle Pennington is. It was nice to not have to sit in the waiting room for most of the day. More
Other Employees Tagged: Jason Goodroe
February 25, 2026
During my visit the service rep were outstanding. Everyone good until it was time to pay for the service. The clerk need some customer service training. I ‘ve purchased four cars from this location.. Everyone good until it was time to pay for the service. The clerk need some customer service training. I ‘ve purchased four cars from this location.. Never experience that un-friendly atmosphere, like I didn’t belong there. More
Other Employees Tagged: Jason Goodroe
February 18, 2026
Communication could have been better, I always had to initiate communication about the status of my vehicle. initiate communication about the status of my vehicle. More
Other Employees Tagged: Jason Goodroe
January 15, 2026
Rachelle is a top nothch Mercedes performer. She is very knowledgeable of the business and a great asset to the Dealership! She is very knowledgeable of the business and a great asset to the Dealership! More
Other Employees Tagged: Jason Goodroe , Mike Barrington, Lauren Farthing, Kailey Hood
January 13, 2026
Rachelle is a world class representative. She is knowledgeable, attentive and just an all around pleasant person. She responds to inquiries promptly and professionally! A true gem! She is knowledgeable, attentive and just an all around pleasant person. She responds to inquiries promptly and professionally! A true gem! More
January 02, 2026
The service and customer support are always great. Our questions are answered in a timely manner which allows us to make informed decisions about the vehicle maintenance and repairs. Our questions are answered in a timely manner which allows us to make informed decisions about the vehicle maintenance and repairs. More
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