Rahsaan Jones | Page 13

On top of their game at all times striving to satisfy their customers. Friendly and accommodating atmosphere. Extreme knowledge of the vehicles on site. Service department is knowledgeable and accommodat their customers. Friendly and accommodating atmosphere. Extreme knowledge of the vehicles on site. Service department is knowledgeable and accommodating More

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The service was exceptional and Nick Salerno went above and beyond to meet my needs. Very pleasant and forthcoming, I just received a nice tin of Cheryl's cookies as appreciation. Thank you once again for and beyond to meet my needs. Very pleasant and forthcoming, I just received a nice tin of Cheryl's cookies as appreciation. Thank you once again for a great purchasing experience. More

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The worst experience ever./La peor experiencia! My husband and I went for a new CR-V LX, at the end of the business Saturday 8:30 pm they were going to give us a car that had a damage in the back. I My husband and I went for a new CR-V LX, at the end of the business Saturday 8:30 pm they were going to give us a car that had a damage in the back. If it wasn't because we checked it well, we would have gotten out of there with a damaged car. With the documents already signed and everything, we were told to return on Monday to sign and pick up another vehicle that they promised in replacement of the one that had the damage. My husband called in the morning to confirm that we would go at 1 pm as soon as I left my job and was told that was fine.  But what a surprise! On our way to the dealer we received a phone call from Mr. Nike, a manager that we didn't know before to let us know that the car had been sold and that they could only give us another one in a color that was not what we negotiated. From the beginning to the end, pure dwarf because the price was raised much more than what was spoken on Friday. But after 5 hours of dealing with that, one ends by saying yes at the price. Watch out. NOTHING HONEST. Mr. Nike, you know that this is a lack of respect and honesty, having a signed contract and selling the same car to someone else. Mi esposo y yo fuimos por un CR-V LX nuevo, al final del negocio sabado 8:30 pm ellos nos hiban a dar un carro que tenia un dano en la parte de atras. Si no es porque lo revisamos bien, hubieramos salido de alli con un carro danado. Con los documentos ya firmados y todo, se nos dijo que regresaramos el lunes para firmar y recoger otro vehiculo que prometieron en reemplazo del que tenia el dano. Mi esposo llamo en la manana para confirmar que iriamos a la 1 pm tan pronto yo saliera de mi trabajo y le fue dicho que eso estaba bien. Pero vaya sorpresa! en nuestro camino al deler recibimos una llamada telefonica de Sr. Nike, un manager que no conocimos antes a dejarnos saber que el carro habia sido vendido y que solo nos podian dar otro en un color que no era lo que nosostros negociamos. Desde el principio y hasta el final, puro engano pues el precio fue elevado muchisimo mas de lo que se hablo el Vierne. Pero despues de 5 horas de lidiar con eso, termina uno diciendo si al precio. Cuidado. NADA HONESTOS. Senor Nike, usted sabe que eso es falta de repeto y honestidad, tener un contrato firmado y vender el mismo carro a otra persona. More

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Just purchased another vehicle from honda universe, and as usual nothing but top notch service, Kyle was informative n pleasant to work with very smooth process, and sean in finance was great ,in and out as usual nothing but top notch service, Kyle was informative n pleasant to work with very smooth process, and sean in finance was great ,in and out highly reccomend ! More

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Instantly when i walked in i felt like i was at home, and they got me in my first owned car I’ve tried many times to get a car from other dealerships this is the first one that actually worked with me even s they got me in my first owned car I’ve tried many times to get a car from other dealerships this is the first one that actually worked with me even stayed later then that had to to help me get a car. I’ve needed a car for years and now i can finally say I’m a car owner. Words can’t really express how much i am grateful for the people that worked with me and helped me with this process. More

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Great service Staff was courteous, friendly and knowledgeable. They Helped me in anyway they could to make my new purchase possible! Thank you so much I will make s Staff was courteous, friendly and knowledgeable. They Helped me in anyway they could to make my new purchase possible! Thank you so much I will make sure to tell all my friends and family to come to Honda universe More

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Fast and Easy After doing extensive research, knew I wanted to purchase the Honda CRV for its reliability and safety. I also knew what I wanted to pay. Yvette was e After doing extensive research, knew I wanted to purchase the Honda CRV for its reliability and safety. I also knew what I wanted to pay. Yvette was extremely knowledgeable about the car and made the process quite painless. I leased the car and the financing segment with Rahsaan was also quite painless. I feel I got the car I wanted at the price I wanted. More

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Buy a car from here. Often car dealerships get a bad name for obvious reasons. This dealership goes above and beyond to fix that stigma. I’d been shopping for the last thr Often car dealerships get a bad name for obvious reasons. This dealership goes above and beyond to fix that stigma. I’d been shopping for the last three months for a car. More often than not these dealerships themselves turned me off for the car I was interested in. not this dealership. This dealership is seriously special. I drove 3 hours to get my car and it was worth. To have the service and knowledgeable sales people that they do. It’s worth it. More

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An amazing car dealership experience! Honda Universe has helped both my mom and my dad get new Hondas ( a new Civic and a new Accord). Christina Barrett literally was a miracle worker the Honda Universe has helped both my mom and my dad get new Hondas ( a new Civic and a new Accord). Christina Barrett literally was a miracle worker the whole time. I was over on my old lease with a Toyota Camry from about 2 years ago and was looking for a smaller car with an equal or lower car payment. I got a beautiful brand new 2019 Honda Civic and got to trade in my old car. I am now in a great lease, and not over miles! Christina went above and beyond to make sure this happened for me, since I traveled all the way from PA. WIthout her and Rahsaan, walking away in a brand new car wouldn't have been possible. Thanks to the staff at Honda Universe for all of their compassion towards their customers, and making me feel comfortable throughout the process! I am so grateful and happy with my car! More

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Very Customer Oriented Did all they could to make sure I was taken care of and happy with my car. Everyone took the time needed to make sure I got the car and options I requ Did all they could to make sure I was taken care of and happy with my car. Everyone took the time needed to make sure I got the car and options I required. Totally pleased with the car I leased! More

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