Raj Patel | Page 7

Purchased 3 f150's from Grant Wahlquist Grant was super fast on getting answers once I called to ask if he had a certain truck in stock, within 5 minutes I had interior and exterior pics sen Grant was super fast on getting answers once I called to ask if he had a certain truck in stock, within 5 minutes I had interior and exterior pics sent to me via text. I will refer him anyone I know looking for a car. More

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Painless Had a good experience here. the new showroom and service bay is beautiful, and I didn't interact with anyone there who wasn't helpful and courteous. Had a good experience here. the new showroom and service bay is beautiful, and I didn't interact with anyone there who wasn't helpful and courteous. More

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Bought Focus I had a pleasant buying experience! The friendly customer service and willingness to make a deal made Sam Pack's Five Star Ford my number one choice. I had a pleasant buying experience! The friendly customer service and willingness to make a deal made Sam Pack's Five Star Ford my number one choice. More

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Great Small-Town Service in DFW I grew up in a small town where everyone treats you like family because they've known you forever. I never expected to get that level of service from I grew up in a small town where everyone treats you like family because they've known you forever. I never expected to get that level of service from a huge car dealership like Sam Pack, but that's exactly what I received. Everything about the experience was top notch, even the price. I called a family friend (that also sells Fords) in another state and asked about the quoted price. My friend told me "Son, I've known you for your whole life and that's a good deal. You better take it". I did take the deal and have been very happy. Thank you Alan & team. More

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EXCEPTIONAL SERVICE AND SALES STAFF! I purchased my 2017 Ford F-150 Platinum from this dealership and was extremely pleased with their team. They were very patient, explained all the feat I purchased my 2017 Ford F-150 Platinum from this dealership and was extremely pleased with their team. They were very patient, explained all the features to me properly and gave me the best price out there! I had done my research, visited 2 other dealers before buying from this dealership cause they simply beat everyone on price and were so much nicer than the other guys around! I'm very happy with the purchase and would highly recommend this dealership. I was helped by Sean Pinegar and he truly went above and beyond to accommodate all my requests. I was unable to pick up the truck for a couple days after purchase and the weather got really bad, Sean made sure that he had my truck safely tucked away so it wouldn't get dirty. He even sent me pictures and video's so I would know its safe and not worry too much. This to me is personalized attention which is rare to find these days. Thank you guys! More

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SMOOTH & PAINLESS Jared & Raj went above and beyond to accommodate me. I was there a minimum of 2 1/2 hours and I walked out the happiest I'd ever been. There was no pr Jared & Raj went above and beyond to accommodate me. I was there a minimum of 2 1/2 hours and I walked out the happiest I'd ever been. There was no pressure at all. More

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Leasing a fusion The facility is luxurious and I was treated with equal importance. There was not one slip or lack of attention. Every concern or questions I had were The facility is luxurious and I was treated with equal importance. There was not one slip or lack of attention. Every concern or questions I had were addressed with a friendly but professional response.it was excellent: Date I say exceptional. More

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Amazing experience! Reuben Krause helped me find the SUV of my dreams at an excellent price. The trade-in process was a snap and my monthly payment was below what I expec Reuben Krause helped me find the SUV of my dreams at an excellent price. The trade-in process was a snap and my monthly payment was below what I expected for the level of vehicle I leased. I will shop with Reuben every time and will refer him to all of my friends and family! -PJ More

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Unbelievable service - above and beyond My fiance and I went to the dealership on 9/1/2016 and were looking into getting a new vehicle. We had been speaking to one of the reps via email and My fiance and I went to the dealership on 9/1/2016 and were looking into getting a new vehicle. We had been speaking to one of the reps via email and asked to speak with him. Unfortunately he was unavailable so his manager Miley came out and explained that but Andrew was available to help us out. We told him that we were interested in the Escape and the Edge but didnt know which we should go with. He took the time to show us the differences in the two while in the showroom for us to kinda make up our minds on which of the two we were really wanting. We decided on the Escape (mostly because of the cost between the two models). Andrew took us out to look at all of them that they had on the lot. Many of them had different options, colors, etc for us to look at but we told him of our "deal breakers". We decided on a white Escape with black rims to test drive. It handled really well, had excellent pickup with the Ecoboost engine, and had our exact requirements. After the test drive we went in to talk numbers, he tried to see if we were interested in the Ford Lease program but we really wanted to own the vehicle. Went back and forth for a little on pricing, monthly payments, and value of our trade in. It seemed like we were going to be leaving without a vehicle when Raj (finance) and Andrew came back with an unbelievable deal. We just could not say no. By this time we had been there for a while and Miley came by and asked if we were hungry (we were absolutely starving). She left and came back with dinner for both of us! It was completely unnecessary for them to go out of their way to help us get into a new vehicle and provide dinner for us. Andrew, Raj, and Miley were fantastic and deserve to be recognized for their efforts to not only to take care of us this time but earn our business for life. More

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Absolute Great Experience Great place and very hassle free experience. Brad Hall my salesman was great and so was Sales Manager Rajesh Patel. I was provided a wonderful price t Great place and very hassle free experience. Brad Hall my salesman was great and so was Sales Manager Rajesh Patel. I was provided a wonderful price that didn't break the budget and provided me all the bells and whistles on my vehicle I was looking for. Will most definitely keep doing business here from now on. More

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