Ralph DelGaudio | Page 9

Best Car Buying Experience Ever It goes without saying that shopping for a car can be a very stressful experience, especially these days given the COVID-19 pandemic and its effect on It goes without saying that shopping for a car can be a very stressful experience, especially these days given the COVID-19 pandemic and its effect on the way we are now forced to do business. That said, the service I received at Flemington BMW was impeccable. Not only did every member of their staff I had encountered execute my entire buying process efficiently, it is also clear that their concern for the safety and health of everyone involved is also paramount, as they have taken every precaution using the mandated safety procedures (social distancing, masks) even down to the test drive, yet with great sensitivity to their customers’ dignity as well. I had walked into this dealership with the usual buyer’s anxiety, with a million questions and concerns running through my head. Turns out, I had absolutely nothing to be worried about. My client advisor, Anatoliy Yanovskiy, was extremely knowledgeable, professional and patient, from the well planned and fun test drive to answering all questions about the vehicle’s features, through the negotiation process to finally sealing the deal, all of which he handled with intelligence, class and respect for me as a buyer. And then there’s Noha Amin, the Finance Manager, another terrific member of the Flemington BMW team. She processed my sensitive financial information with the confidentiality and efficiency like the consummate professional that she is, answered all of my questions and guided me through the paperwork, all the while treating me with courtesy and respect. I am now the proud owner of a Certified Pre Owned 330i xDrive, and it looks as fresh as if it just came off the factory line. I’m very pleased with not only the car itself but also with my entire buying experience acquiring the “Ultimate Driving Machine” from this dealership. The awards given to and positive comments posted online about Flemington BMW are well deserved. More

Helpful 0

Report | Print

Everyone at the dealership is very helpful and friendly. Agatha my salesperson was seamless when a few glitches arose. I have used this dealership sine 1993 and never had problems! Agatha my salesperson was seamless when a few glitches arose. I have used this dealership sine 1993 and never had problems! More

Helpful 0

Report | Print

During the corona virus they went through everything virtually and made the buying process easy. All the paperwork was discussed before the delivery to my door. Would definitely recommend this dealershi virtually and made the buying process easy. All the paperwork was discussed before the delivery to my door. Would definitely recommend this dealership. More

Helpful 0

Report | Print

One of the best experiences with a new car dealer. Professional, genuine and deliver as promised. Positive experience from original phone handling to sales manager to sales person. Highly reccomend Professional, genuine and deliver as promised. Positive experience from original phone handling to sales manager to sales person. Highly reccomended. More

Helpful 0

Report | Print

Excellent My experience with the Flemington BMW can only be described with that of one word, Excellence. From my entrance at the door, until the culmination of My experience with the Flemington BMW can only be described with that of one word, Excellence. From my entrance at the door, until the culmination of purchasing a vehicle which I was there to test drive ONLY, sums up my journey. Anatoliy was a good salesperson and should be commended for his patience. Noah took time in explaining every aspect of the purchase, she too should be commended for her service to this writer, for which I am very thankful. In total, I am very pleased with my experience with Flemington BMW, and look forward to visiting and/or recommending the dealer to others. Thank you, Warren T Knight More

Helpful 0

Report | Print

Great buying experience! I was shopping for a CPO 2016 M235i xDrive convertible and was connected with Bill Hinton at Flemington BMW. I drove 55 miles to test drive one with B I was shopping for a CPO 2016 M235i xDrive convertible and was connected with Bill Hinton at Flemington BMW. I drove 55 miles to test drive one with Bill who patiently answered all my questions and worked with me to get a deal done within my budget. including a trade-in. I didn't feel any sales pressure throughout the process including my dealing with Jan Michael in Finance. After a few hours, I left the dealership with my CPO dream car while leaving behind my trade-in. It was a smooth process throughout! Thanks Bill and Jan-Michael! More

Helpful 0

Report | Print

Bought beautiful BMW 530i! THANK YOU BILL HINTON! We got our car from Bill. He listened to what we were looking for and helped us choose the right car, a beautiful BMW 530i. All the employees we worke We got our car from Bill. He listened to what we were looking for and helped us choose the right car, a beautiful BMW 530i. All the employees we worked with at dealership are exceptional. We would highly recommend Bill and Flemington BMW to people we know. More

Helpful 0

Report | Print

excellent experience from online representative Ralph, Anatoliy in sales, to finance department Noha. Respectful, professional and not pushy. generous test drive and great pricing. listened to concerns ev Anatoliy in sales, to finance department Noha. Respectful, professional and not pushy. generous test drive and great pricing. listened to concerns even after sale. More

Helpful 0

Report | Print

Fair and Honest - Customer Service Oriented It's the first time I purchased at Flemington BMW. Although the dealership is a bit out of my area, they had a car in stock that interested me. I'm gl It's the first time I purchased at Flemington BMW. Although the dealership is a bit out of my area, they had a car in stock that interested me. I'm glad I made the trip! Anatoliy was very professional throughout the process and was able to get all my questions answered. Any issue that cropped-up -- he quickly resolved! He was down to earth and easy to work with. Noha in Finance was customer service oriented, great to work with and valued my time. Overall, I felt the process was fair and honest. That's most important to me. Geoff S. More

Helpful 0

Report | Print

Fantastic, friendly people to work with from initial email all the way through delivery (which was extremely fast and straightforward). Was able to work out a great deal on a new 330i, which was well wo email all the way through delivery (which was extremely fast and straightforward). Was able to work out a great deal on a new 330i, which was well worth the hour-plus drive from suburban Philadelphia. More

Helpful 0

Report | Print