Ralph Paty | Page 6

Recently, Aug. 29, 2022, we went to purchase our 2022 RX 350. That said, Huge shout out and big thank you to Ralph Paty at Lexus of Chattanooga! While all the emplo 29, 2022, we went to purchase our 2022 RX 350. That said, Huge shout out and big thank you to Ralph Paty at Lexus of Chattanooga! While all the employees were extremely friendly and helpful, Ralph was truly the “backbone” of the entire process. His expertise and efforts to satisfy his customers is obvious, as he went above and beyond any expectations to make our purchase experience both easy and fun! Thank you, Ralph Paty…our purchase experience could not have been any better! More

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My husband & I went into Lexus of Chattanooga on Friday 8/19/22. Our 2009 RX 350 was in great shape but we wanted to buy something newer. Andrea Mashburn, Service Consultant, greeted us at the door with he 8/19/22. Our 2009 RX 350 was in great shape but we wanted to buy something newer. Andrea Mashburn, Service Consultant, greeted us at the door with her big sweet smile & personality to match. She took us to Ralph Paty, Sales Consultant, who treated us from the very beginning as if we were very special. Upon explaining what we were looking for, in no time a beautiful 2018 RX 350 with low mileage was parked outside his office window. Ralph is awesome & should be commended for anticipating our wants & needs. His customer service skills have been sharpened to a fine point & we could not recommend him higher! We walked out to look at the car & knew right away this was what we wanted! Ralph took us to Josiah Sadek, Finance Mgr, who in his soft-spoken manner explained every aspect of options available & guided us thru signing all necessary paperwork. Back to Ralph where we met the General Manager who also made us feel most welcome to the dealership! After being given lovely key rings, bags to transfer personal items from old car, and all documents & maintenance manual etc, Ralph took us outside to our new vehicle, introduced Aiden, one of the smartest, kindest "tech" guys to inservice us on the settings of everything from seat settings to radio, bluetooth (yay) settings & much more! I CAN NOT give this dealership a higher recommendation! They are great! As we prepared to drive away, Ralph gave us his personal cell number with instructions to call with ANY questions whatsoever! We absolutely LOVE our new ride & when time comes to buy again, we will most definitely go back to LEXUS of CHATTANOOGA! More

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Brought two. Cars from Ralph Paty. He go way beyond to make his customers happy. Cars from Ralph Paty. He go way beyond to make his customers happy. More

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My husband and I drove from Knoxville, Tennessee to Lexus of Chattanooga, and we are glad we did. The experience of buying a new car was outstanding due to our salesman -- Ralph Paty, who is extremely profes of Chattanooga, and we are glad we did. The experience of buying a new car was outstanding due to our salesman -- Ralph Paty, who is extremely professional and efficient and led us through the process with ease. We especially appreciated Ralph's attention to detail and his gracious, friendly manner. He was terrific! It was great meeting him and working together to complete this transaction. One last thing -- Aaron Schreiner was immensely patient and helpful as our technology guide. We certainly appreciate his help. Lynn Dare More

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Purchased my car from Ralph Paty. I traveled an hour and half to pick up the car. He had everything ready to go when I arrived just as he said. I was there less than an hour and recei I traveled an hour and half to pick up the car. He had everything ready to go when I arrived just as he said. I was there less than an hour and received everything I was promised. He was very professional and friendly. I felt like I had been a customer for years. I will definitely shop there for my next car. More

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Lexus of Chattanooga is absolutely the best! Ralph Paty is awesome! When it comes to customer service, there is no one better than Ralph Paty and the team at Lexus of Chattanooga! Ralph Paty is awesome! When it comes to customer service, there is no one better than Ralph Paty and the team at Lexus of Chattanooga! More

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Found a potential vehicle for purchase online from Lexus of Chattanooga. Traveled there the next day, test drove it, applied and approved within a short time. The Lexus family is Awesome! of Chattanooga. Traveled there the next day, test drove it, applied and approved within a short time. The Lexus family is Awesome! More

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My husband and I have been on the waitlist for the LX 600 Luxury for approximately 9-10 months. Prior to today, I was driving a 2012 Toyota 4 Runner which has 265,000 + miles and has been a fabulous car onl Luxury for approximately 9-10 months. Prior to today, I was driving a 2012 Toyota 4 Runner which has 265,000 + miles and has been a fabulous car only requiring oil changes and routine maintenance. Not to mention we have had 3 prior Toyota vehicles - 2 Camry's and Sequoia. With that said, I wanted to stay with the Toyota/Lexus manufacturing company due to the excellent vehicle quality. My husband drives a Lexus sedan so we decided to join the waitlist for LX600 - yes, during the pandemic hence the waitlist. What can I say, it was worth the wait! Extremely satisfied customer!!! During the process we worked with both Ralph Paty and Fred Fortson regarding the initial deposit/waitlist -both of who were both very trustworthy and clear in communication regarding the vehicle timeline/delivery. Fred Fortson was our primary salesman and provided excellent customer service as did all the staff we worked with at Lexus Chattanooga - Ralph Paty and Jackson Antinore. Fred listened to me, provided quick communication to my numerous questions via call and/or text over the last 9-10 months. I never felt pressured and the process was not only seamless but easy. I am very particular and have very high standards - you have to be when you only get a new car every decade. With that said, I was very pleased with the entire vehicle sales/delivery experience. I would highly recommend Lexus Chattanooga - EXCEPTIONAL customer service. Thank you! More

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Our salesperson Mr Ralph Paty was most courteous and did everything to make our experience with car buying enjoyable. He was very attentive to our needs, answered every question and was a good communicator everything to make our experience with car buying enjoyable. He was very attentive to our needs, answered every question and was a good communicator. Yes it was a truly memorable experience and I feel confident that if I needed any assistance in the future he would be the first to call. Definitely would buy again from him in the future. More

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Ralph Paty and his team made my car buying experience easy and efficient. Ralph made sure I got what I wanted and provided great customer service throughout the entire process. easy and efficient. Ralph made sure I got what I wanted and provided great customer service throughout the entire process. More

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