Ralph Paty | Page 5

Ralph Paty is the man! I live in Huntsville, AL and was searching for a great used car for my daughter while she is away at college. I find a used car online at Lexus of I live in Huntsville, AL and was searching for a great used car for my daughter while she is away at college. I find a used car online at Lexus of Chattanooga and Ralph responded to my inquiry. Once I described my needs and concerns, Ralph was on the case. He went above and beyond to drive and inspect the vehicle for me to alert me of any issues this 11 year old car might have. Ralph assured me this was the one so I made the drive to Chattanooga. Not only was it exactly as Ralph described, but he also had it cleaned, detailed, and waiting on the showroom floor for me when I arrived. Ralph made sure the trade in and paperwork went smoothly and even checked in to make sure I made it home safely with no issues. I will gladly do business with Ralph again in the future. More

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Lexus of Chattanooga was awesome! Very smooth process! Go to Ralph- he took great care of us!!! Very smooth process! Go to Ralph- he took great care of us!!! More

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Lexus of Chattanooga has a great team who are definitely customer oriented and made my visit/purchase of my 2025 Lexus RX350 very easy and very pleasant. It seems now that these qualities are rare in busin customer oriented and made my visit/purchase of my 2025 Lexus RX350 very easy and very pleasant. It seems now that these qualities are rare in business and not the norm anymore. I drove about 100 miles to make this purchase and am very glad that I did. I feel very confident that any questions or needs that I have in the future will be well taken care of in a friendly, knowledgeable and speedy manner. Many thanks to your team. More

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Everyone was fantastic through the purchasing process. Polite, knowledgeable and very efficient. Ralph Paty really knows the Lexus product. Polite, knowledgeable and very efficient. Ralph Paty really knows the Lexus product. More

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The dealership is excellent. This particular rating instrument, not so much fun. When I needed a new password, it made me start over from the beginning. So, other than that, I This particular rating instrument, not so much fun. When I needed a new password, it made me start over from the beginning. So, other than that, I had a wonderful time buying this car. The car is amazing, but no more so than the people at the dealership who helped us. Starting with LaTonya White....a friendly and professional greeting. Delightful and easy conversation. While Ralph was busy with another customer, Fred showed us interesting details about the TX350. Met Justin, found he was from Memphis, and we had a brief conversation about Jazz and Blues, so well known from that city. Ralph made our buying a care an actual pleasure instead of the too often pressure cooker. We had none of that an it made purchasing the car all that much better. Ralph is not only a great salesman and an authentic one, but is simply a guy we would want to know no matter what. I look forward to many years of a fine relationship. When we signed the deal on the car, Jackson walked us patiently through some of the electronics involved. We are geezers, so he had his hands full with our ignorance . And great to be back in the more than capable hands of John Cate. Service is a vital thing for us living this far from a dealership. Seeing John Cate again was more than reassuring. So, congrats on the terrific work. Best buying experience we can remember and special thanks to Ralph Paty who did an above and beyond piece of work for us. Took care of us and cared about us. Can't beat that. More

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I had a great experience at Lexus! From working with Ralph in sales to working with Michael in Finance, the whole process was made easy! I would recommend this dealership! From working with Ralph in sales to working with Michael in Finance, the whole process was made easy! I would recommend this dealership! More

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The whole experience was A+ from the time arrived to the time we departed. Ralph in sales and Michael in finance was knowledgeable, informative, and willing to work the deal. I recommend this dealer. time we departed. Ralph in sales and Michael in finance was knowledgeable, informative, and willing to work the deal. I recommend this dealer. More

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Superb experience from start to finish! Mr. Paty lived up to his advanced billing and Michael Platt tailored the financing options to suit our needs. Definitely worth the drive from Ken Mr. Paty lived up to his advanced billing and Michael Platt tailored the financing options to suit our needs. Definitely worth the drive from Kentucky and will recommend this Dealership! More

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Everyone that I dealt with was very knowledgeable, professional, helpful, and nice. I especially want to thank Ralph, Justin, Aaron, and Jackson. professional, helpful, and nice. I especially want to thank Ralph, Justin, Aaron, and Jackson. More

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This dealership really checks all the boxes . Each person we came in contact with was so kind and their pride in their company was so evident . It was the most pleasant experience we ever had buy Each person we came in contact with was so kind and their pride in their company was so evident . It was the most pleasant experience we ever had buying a car. That brings me our sales rep , Ralph Paty . He exceeded all expectations. Communication skills were excellent throughout the whole process of ordering , waiting and ultimately purchasing our Overtrail 550. I can't praise him enough! He was AWESOME. Then he Introduced Justin Hendricks in finance . We never before ever experienced such a knowledgable and ever so Kind and considerate finance guy. And I would be remiss if I did not thank Jaxson who went through every detail of technology in this Fabulous New Overtrail ! They all treated us like we were family and we are so grateful for the experience and Most of all our new fabulous awesome vehicle. More

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