Ralph Schmidt
Ralph Schmidt at Grinwald Ford

Ralph Schmidt | Page 3

Quick Lane Manager

Grinwald Ford

101 Hwy 16 Frontage Rd
Watertown, WI 53094

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4.9
107 Reviews

I have been a part of the Auto Repair business for over 43 years...owning my own shop for 38 of those years. I enjoy what I do so much that an early retirement just wasn't for me. I love working with people so assisting them in getting back on the road safe gives me a great sense of achievement! In my free time I enjoy riding my Harley and spending time with my wife and 2 daughters.

4.9

107 Reviews

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107 Reviews of Ralph Schmidt

June 11, 2026

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Employee Rating

Laurie is always super nice and helpful. Cause no matter what question I ask she will get me an answer. I’ve been going here for years and they always do good work and remind me when mai More

by Silver
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Lauri Kelleher

Jun 22, 2026

Grinwald Ford responded

Thank you so much for taking the time to leave us a 5-STAR review! We truly appreciate your loyalty, and are grateful to have you as a long-time customer! We look forward to serving you for many more visits ahead!

June 09, 2026

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Employee Rating

Ralph and Lori make everything easy and convenient! The mechanics always do a good job on my car. More

by ajms96
Recommend Dealer
Yes

Other Employees Tagged: Ralph Schmidt

Jun 19, 2026

Grinwald Ford responded

Thank you for the 5-STAR review! We are thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be able to help again soon! We will definitely share this praise with Lori and Ralph! 😁

June 04, 2026

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Organized professional clean polite had good conversation with the staff and they were very nice and polite. More

by HAUTER4879
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lauri Kelleher

Jun 16, 2026

Grinwald Ford responded

Jerrell, Thank you so much for taking the time to leave us such a kind review! We appreciate your loyalty and we look forward to helping you service your Dodge Ram again in the future! Our team always looks forward to a nice visit filled with great conversation, and we thank you for being a part of that! 😁

June 01, 2026

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Prompt and knowledgeable. Ralph informed me of maintenance recommendations every step of the way. Nuf sed. Ralph rocks. More

by AM_NAG
Recommend Dealer
Yes

Other Employees Tagged: Ralph Schmidt

Jun 16, 2026

Grinwald Ford responded

Ann, Thank you so much for your positive review! We truly appreciate your loyalty and are grateful to have you as a long-time customer. We are so happy that Ralph and our team were able to help you with your Rogue! We hope that you are getting to enjoy the warmer summer days ahead!

May 19, 2026

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Every thing went smoothly. The lady at the desk was nice and efficient. They are ordering a part for my windshield washer. More

by meyergloria49
Recommend Dealer
Yes

Other Employees Tagged: Ralph Schmidt

Jun 08, 2026

Grinwald Ford responded

Gloria, Thank you so much for taking the time to leave us feedback! We appreciate you sharing your experience from your last visit with your Ford Edge. 😊 Our team looks forward to being able to service you again next time!

May 18, 2026

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Fast and efficient. Wish you still had the car pick-jp, without a charge..thanks More

by pamfredrick
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Recommend Dealer
Yes
Jun 02, 2026

Grinwald Ford responded

Thank you for the 5 Star Review Pam! I also wish we could continue to offer complimentary pick up and delivery but Ford pulled the funding for the program. At this time there is a small fee for pick up and delivery but I understand if this does not work for everyone. Thank you for being a customer of Grinwald Ford, we appreciate you!

May 11, 2026

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Both, Ford Dealership and Ralph are EXCELLENT! I have worked with them for years and will continue to work with them. More

by dawmd.implexus
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rachel Smith, Nina Joeckel, Lauri Kelleher , Angel Oquendo

May 14, 2026

Grinwald Ford responded

Thank you for taking the time to leave such a wonderful review!😊 We are thrilled to know that you have had long-term positive experiences with us and your kind words inspire us to keep doing our best every day! We can't wait to see you again!

May 07, 2026

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We have been buying our vehicles from Grinwald and getting them serviced there for almost 20 years. Both the sales and service teams have always been friendly and helpful. More

by DLINDEMER
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Recommend Dealer
Yes

Other Employees Tagged: John Foltz, Rachel Smith

May 28, 2026

Grinwald Ford responded

Dale, Thank you so much for your amazing review! We truly appreciate your loyalty and are so very grateful to have you as a long-time customer! Your feedback always means a lot to us, and we are thrilled to know that we continue to meet your expectations in both Sales and Service needs! We look forward to serving you for any and all future visits ahead! 😁

May 07, 2026

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Employee Rating

Everyone was very friendly and helpful while we were there waiting to have our Escape serviced. More

by ROYWOLFF
Recommend Dealer
Yes

Other Employees Tagged: Lauri Kelleher

May 28, 2026

Grinwald Ford responded

Roy, we appreciate you taking the time to leave us such a fantastic review! We are so glad that we were able to be of service to you in our Quick Lane department and to provide you a positive visit experience. We look forward to seeing you again next time.☺️

April 29, 2026

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Great service and friendly people excellent service time charges were in line with all the dealers in the area. More

by Owen B
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2026

Grinwald Ford responded

Thank you so much for your kind words and 5 STAR review! We are thrilled to hear that you had a great experience with our service team. Your support means the world to us and we can't wait to serve you again

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