Ramiro Milian | Page 20

Very helpful ,everyone in the dealership answer all our questions and they give you the best purchase experience possible, we were very comfortable there, we highly recommend visit them. questions and they give you the best purchase experience possible, we were very comfortable there, we highly recommend visit them. More

by VICFLO70 Verified Customer Verified Customer

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Worst service ever from the second service advisor Julia. Never wish to go to Rallye ever again for many reasons. Julia makes people feel unwanted. Never wish to go to Rallye ever again for many reasons. Julia makes people feel unwanted. More

by MEETAJAGGI Verified Customer Verified Customer

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I have been a Rallye customer since 1990 and have had the pleasure of dealing with the same salesperson from the beginning, Robert Gershowitz. Needless to say, you don’t deal with the same person for thirty pleasure of dealing with the same salesperson from the beginning, Robert Gershowitz. Needless to say, you don’t deal with the same person for thirty years if you don’t receive outstanding and personal treatment. On the very rare occasion that Robert wasn’t available, I have very ably been assisted by his colleague, Bob Bianchi. Rallye provides customers with delivery experts when they pickup their new cars. My last four deliveries were handled by Steve Paladino whose knowledge of Mercedes cars is impressive and very welcoming when first getting into a new and unfamiliar vehicle. Rallye’s service department is equally outstanding. My service advisor for more than twenty years is Ramiro Milian who has never failed to go above and beyond to take care of our cars which between my wife and myself have added up to about twenty. When Ramiro isn’t available his colleague, Ken Vachris, has ably filled in with equally outstanding service. Finally, I would be remiss if I failed to mention the guy who runs service, Charlie Ludemann. To the extent that great service starts from the top, Rallye customers are very lucky to have Charlie running service and parts. While most customers seldom have dealings with the service manager, should that rare event occur, Charlie’s leadership and knowledge will become immediately apparent as well as the goodwill he brings to a satisfactory resolution of any issue. Rallye is a truly outstanding organization on all levels and has succeeded to bring together top notch personnel to represent an elite brand. Even through tremendous growth during the decades, Rallye has never compromised or forgotten its commitment to personal customer service. More

by AAG Verified Customer Verified Customer

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Always at your service Ramiro is always fast to respond and go the extra mile! A first class guy. Very pleased with his attention to detail and willingness to solve the pr Ramiro is always fast to respond and go the extra mile! A first class guy. Very pleased with his attention to detail and willingness to solve the problem the first time. More

by John Verified Customer Verified Customer

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Superb Service I am always satisfied when I go to Rallye for service center- Everyone is polite professional and helpful - The prices are sometimes higher then they I am always satisfied when I go to Rallye for service center- Everyone is polite professional and helpful - The prices are sometimes higher then they should be for things that are not covered. More

by LINDAFARALDO Verified Customer Verified Customer

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Very professional, friendly and knowledgeable. I’m very please every time I get my car serviced. I would not bring my car any where else The waiting area is comfortable please every time I get my car serviced. I would not bring my car any where else The waiting area is comfortable More

by FPELECTRIC Verified Customer Verified Customer

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This is my 5th car I have purchased from Rallye Motors. Mr. Plut And Mr Ludemann are the main reasons for my loyalty. They always go above and beyond! I relocated to North Carolina in August and drove 6 Mr. Plut And Mr Ludemann are the main reasons for my loyalty. They always go above and beyond! I relocated to North Carolina in August and drove 690 miles to pickup my new car last month even though there is a MB dealer 30 miles from me. Need I say more!!!! More

by PAULMIGLIORE55 Verified Customer Verified Customer

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Excellent service I brought my car in for an annual service and inspection. I was told when I made the appointment who would be taking care of me. I was met at my car I brought my car in for an annual service and inspection. I was told when I made the appointment who would be taking care of me. I was met at my car and brought inside where I waited for less than 5 minutes for my service man. He was pleasant and thorough, told me to please wait about an hour and a half (I knew when I made the appointment how long it would take and elected to wait rather than take the loaner which was offered to me). There was coffee, tea and a television in the room where I waited, the car was ready sooner than I expected, and I drove off with a freshly washed vehicle. Who could ask for anything more?! More

by CANDYGOULD Verified Customer Verified Customer

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Great Service !!!!!!! All the staff are very experienced and amazing customer Service. I’m very pleased with this dealership with their overall service. Very satisfied and All the staff are very experienced and amazing customer Service. I’m very pleased with this dealership with their overall service. Very satisfied and will continue to do business with them. More

by chrispotamitis Verified Customer Verified Customer

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Everyone at Rallye is polite, professional and knowledgeable For many years I have been coming to Rallye to either purchase an auto and for the servicing of the auto. The sales representative specifically Joe For many years I have been coming to Rallye to either purchase an auto and for the servicing of the auto. The sales representative specifically Joe Plut ,who I for years enjoy sitting with and discussing the new Mercedes has always made me feel that while working for Rallye he was also looking out for my best interest. Likewise with the service Department Employees, Stephen Augustine, Vincent Vetere, Ken Vachris and Ramiro Milian have always made me feel important and respected. They always do anything and everything to address my issues. They all are a great asset to Rallye Motors. More

by dilorenzoangeloj Verified Customer Verified Customer

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