Randy Lewis
Randy Lewis at Honda of the Avenues

Randy Lewis | Page 13

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.6
137 Reviews
4.6

137 Reviews

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137 Reviews of Randy Lewis

April 28, 2024

Dealership Rating
Employee Rating

Great detail and service. The reps and techs really provide insight and detail for you and what’s best for the car More

by TOM_B32211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jimmy-Master Tech 5 stars

Jun 21, 2024

Honda of the Avenues responded

Thank you for your business and review!

April 20, 2024

Dealership Rating
Employee Rating

Jon and Matt were outstanding Salesmen. Always pleasant and very helpful when I always trade my Passport (On my fourth one). Always get great service and always making sure they go over eve More

by Peki196
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Mazur, Matt Rennie , Tim Davis

Jun 05, 2024

Honda of the Avenues responded

We will be sure to let Jon and Matt know! We appreciate your business and taking the time to leave us a review.

April 19, 2024

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Employee Rating

Horrible experience with servicing and selling the car Will never come back again Will never buy it lease Honda due to this crooked dealership Very bad experience More

by Subhash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 19, 2024

Honda of the Avenues responded

I’m sorry we couldn’t help you to the extent you would have liked. At a dealership level we have to obtain American Honda authorization to cover a repair that is out of the manufacturer warranty. In your case Honda did offer assistance, unfortunately it wasn’t to your liking .

April 11, 2024

Dealership Rating
Employee Rating

After changing the oil, oil stains appeared on the floor in my garage. As I can see, no one eliminates the consequences of their work in a place where the employee drains old oil. It's not neatly. More

by SIMPIGUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2025

Honda of the Avenues responded

Thank you for bringing this to our attention. We sincerely apologize for the inconvenience caused by the oil spill. We take pride in our work and cleanliness, and we will address this issue to ensure it doesn’t happen again. Please reach out to our service team so we can make it right.

April 10, 2024

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Employee Rating

The staff in the service department were very polite and courteous. The service was done quickly and the waiting area was clean and comfortable. More

by MSHOCOO7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 10, 2024

Honda of the Avenues responded

Thank you for your business and the 5 star review! We look forward to seeing you on your next visit.

March 31, 2024

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Employee Rating

You did what I asked efficiently and correctly which is what I expected. I resent being Iforced to write a review! More

by Sally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2024

Honda of the Avenues responded

Thank you for the five star review. I apologize, you do not have to write a review, the last thing we want is for you to feel forced. Thank you for the kind words and we appreciate your business. Crista Poynor Service Director

March 15, 2024

Dealership Rating
Employee Rating

Randy is awesome and super helpful! Always greatly when I get to work with him. More

by justindavis010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2025

Honda of the Avenues responded

We’re thrilled to hear Randy continues to provide such helpful and friendly service! Thank you for sharing your feedback.

March 09, 2024

Dealership Rating
Employee Rating

My truck was done fast and efficiently. Love everybody there. If you’re looking for a dealership that treats you like family, this is the place to go. More

by CPOYNOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 12, 2024

Honda of the Avenues responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

February 23, 2024

Dealership Rating
Employee Rating

I made an appointment for an oil change and tire rotation. When I arrived for my appointment I was told the wait time would be 2 hours. This was not what I expected at the Express Service Department More

by RAN1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2025

Honda of the Avenues responded

We’re glad to hear our Service and Service Writer provided excellent assistance. We apologize for the unexpected wait time and understand your frustration with the scheduling. We appreciate your feedback and will review our appointment process to ensure a smoother experience in the future.

February 15, 2024

Dealership Rating
Employee Rating

All of the people I have encountered ar Honda of the Avenues are absolutely wonderful. Thomas Phelps in the Sales Department is a gentleman of the first order and really helped me make a decision as to More

by alelandbrock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Thomas Phelps , Clay Fenwick

Oct 04, 2025

Honda of the Avenues responded

Thank you so much for the wonderful feedback! We’re thrilled to hear that Thomas, Randy, and Clay all provided you with such a positive experience. It’s great to know our team could support you through both sales and service. We truly appreciate your recommendation and big thumbs up!

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