Ray Navas

Great service from my advisor, Ray, and the mechanics. I have never been disappointed. Ray has always been very helpful and courteous to me any questions or confusion he explained it to me with no hesitat I have never been disappointed. Ray has always been very helpful and courteous to me any questions or confusion he explained it to me with no hesitation. The video of the mechanic explaining the work, I love 😍. Thank you Sport Mazda. More

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Ray, is my service advisor whenever I have a service appointment, and has always been very helpful, understanding and a pleasure to communicate to. I have never been disappointed at Sport Mazda North. T appointment, and has always been very helpful, understanding and a pleasure to communicate to. I have never been disappointed at Sport Mazda North. Thank you, Ray! More

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Technicians and customer service were amazing. . no appt. And I was serviced without hesitation. Ty . no appt. And I was serviced without hesitation. Ty More

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Always a pleasure doing business with Sport Mazda. Everyone is always helpful and friendly and they treat there customers with respect. Everyone is always helpful and friendly and they treat there customers with respect. More

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Ray, my service advisor, consistently goes above and beyond to ensure I have the best experience possible. But it’s not just Ray-the entire service department, including the manager, is outstanding. Eve beyond to ensure I have the best experience possible. But it’s not just Ray-the entire service department, including the manager, is outstanding. Everyone is professional, friendly, and genuinely cares about their customers. Every visit to this shop is a positive and hassle-free experience. I highly recommend them to anyone looking for top-notch service! More

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It is incredibly disheartening to experience theft, especially when it happens in a place where I expected professionalism and trust. I took my car to the dealership for a routine oil change, only to d especially when it happens in a place where I expected professionalism and trust. I took my car to the dealership for a routine oil change, only to discover that a device had been stolen from my center console. To make matters worse, the service manager never reached out to address the issue directly, choosing instead to communicate through one of his service associates. This lack of accountability and personal responsibility from the manager only adds to the frustration and disappointment of being violated in a setting that should have been safe. More

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Ray was very helpful when checking in for my vehicles routine maintenance. I inquired how far down the local gym was as I was planning to walk there while my car was being serviced. He immediately offere routine maintenance. I inquired how far down the local gym was as I was planning to walk there while my car was being serviced. He immediately offered for someone to drop me off and pick me up when I was finished. He kept great communication via text message regarding the status of my vehicle. More

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Great service, Ray my service advisor was outstanding. I have a follow up appointment on Friday 5/1/2025. Looking forward to visiting the dealership. I have a follow up appointment on Friday 5/1/2025. Looking forward to visiting the dealership. More

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Service director Carlos is a jerk with a napoleon complex. His customer service skills are as short as he is. I’ve taken my vehicle that has a mere 6k miles on it three times in the last 2 months for complex. His customer service skills are as short as he is. I’ve taken my vehicle that has a mere 6k miles on it three times in the last 2 months for the same issue. I’m grateful that the factory warranty covered the repairs, but each time was a huge inconvenience. These higher ups sit at a desk all day and push papers but don’t read them. They are uneducated about the cars they’re selling and repairing. It’s counterproductive and sad. Carlos had Ray tell me that “this is the last time we’re covering this repair”, when I’ve read my vehicle’s manual and I know how to operate all parts of my vehicle. The issue with my vehicle is a manufacturing defect, not user error. More

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I took my 9x Mazda in for service and they did a great job in letting me know what was wrong with my vehicle with a video to go with it. Nice guys to work with. In and up. job in letting me know what was wrong with my vehicle with a video to go with it. Nice guys to work with. In and up. More

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