Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Ray Navas
Ray Navas at Sport Mazda North

Ray Navas | Page 9

Service Consultant

Sport Mazda North

400 N US Hwy 17 92
Longwood, FL 32750

Contact Me
4.8
140 Reviews
4.8

140 Reviews

Write a Review

140 Reviews of Ray Navas

April 22, 2024

Dealership Rating
Employee Rating

I’m very impressed with the Sport Mazda team. They are very good at their job. They take the time to make sure that my CX30 is well maintained. More

by JTL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Isander Plaza

Report | Print
Apr 24, 2024

Sport Mazda North responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 19, 2024

Dealership Rating
Employee Rating

Sport Mazda North is THE BEST DEALER its customer service is exceptional. Friendly staff. I bought 5 cars so far. I always have great experience. The last time I had an appt but it was for Mazda South (mis More

by momoftheboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Ramos , Mark Cappetta

Report | Print
Apr 20, 2024

Sport Mazda North responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sport Mazda North! If you have any further questions, please give us a call. We're always happy to help!

April 05, 2024

Dealership Rating
Employee Rating

The always are very good at taking care of the problems of my car and do a great job More

by Badgerwahl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Celso , Carlos Balula

Report | Print
Apr 07, 2024

Sport Mazda North responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 30, 2024

Dealership Rating
Employee Rating

I appreciate the inspection video but it would have been nice if you topped off the fluids No windshield washer fluid! I hope you put oil in it! More

by Tony.gianfransico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Celso, Tyler Erhardt, Jujuan Reilly , Carlos Balula, Isander Plaza

Report | Print
Apr 02, 2024

Sport Mazda North responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

March 25, 2024

Dealership Rating
Employee Rating

I will never go to this dealers service department again unless it is unavoidable. They are very unprofessional to say the least. Mealey family owns this dealer and many others which I will avoid as well. S More

by re.knowles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tyler Erhardt , Carlos Balula, Jay Diaz

Report | Print
Mar 26, 2024

Sport Mazda North responded

Hello. This is Jay Mealey and I own Sport Mazda North. I appreciate your feedback but I would like to have some more details as to what led to your review. I would be happy to help you resolve any issues you have. Please reach out to me directly at jaymealey@gmail.com. Thank You

Apr 08, 2024

re.knowles responded

I responded privately as the owner asked on 3/27/2024 and never got a response from this dealer. I wrote; Good morning, I took my truck (which I purchased from you) in for service because I could not fill it with fuel and left it on a Friday, my Service advisor Jay Diaz told me it would be looked at early the following week which was fine. I texted a few times the next week to check progress and never got a reply then called and was put on perpetual hold. After close to a week, I called and finally got through because I asked to speak to someone in charge and was given to a woman in in the service department who didn't know anything about my repair, I then asked to speak to her supervisor or just someone who could tell me what was going on. I was transferred again to a Ms. Garcia who also could not give me any information then told me Jay Diaz was checking on my repair and I would definitely hear from him that same day, I never got a call, probably because Jay was promoted and was no longer at that dealership (I found out later) So either she didn't know or care to find out or she just lied. I was understandably upset at this point. She absolutely escalated the situation instead of handling a situation clearly created by your service department. I called midday the next day and Ms. Garcia answered, when I asked about my repair, she told me "I already told you it was ready" with an attitude but still could not tell me how much it was, what was repaired or whether it was warranty or not. Normally by that time I would have heard about my repair along with a video of what was done and told when I could pick it up. If I hadn't called, I would not have known when it was ready, and this woman acted like it was my fault. She raised her voice to talk over me to the point that people in my office could hear her. I finally came to pick it up the following Saturday, paid $470 for the repair and drove to a gas station and tried to fuel the truck, but I could not. They had not fixed the problem and immediately drove back to the shop where Carlos (service manager) got involved, was very nice and offered me a loaner while they repaired the vehicle. Finally, someone that acted like they cared that I was a customer. Jay, put yourself in my shoes, when Jay Diaz left, he left my repair and who knows what else and ran without any regard for your customers. By the way Jay also lied to me in previous repair where I asked for a transmission oil & filter change which he told me they would do but when I got the video from the tech, he said he sucked the oil out and refilled and did not change the filter. Pretty sure Jay charged me $390 for that "repair" and when I called him on it he said it isn't recommended on a 90+ thousand-mile vehicle which I understand but don't lie to me and overcharge me. Totally unethical. That is why I will not spend money with your dealerships again. I look forward to your response. Russ Knowles

March 25, 2024

Dealership Rating
Employee Rating

My salesman Zee Saidi, was so nice, pleasant and great to work with, not a high pressure salesman at all. Finance manager worked with me to get my payments where I needed them to be with having to put a bunc More

by sherryk869
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zee Saidi , Beth

Report | Print
Mar 27, 2024

Sport Mazda North responded

Hello, thank you; we appreciate your feedback! Thanks again for the recommendation, and have an amazing day!

March 15, 2024

Dealership Rating
Employee Rating

They are very friendly and go out of their way to make sure you are satisfied More

by Bellannette1800
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 17, 2024

Sport Mazda North responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 07, 2024

Dealership Rating
Employee Rating

Great customer service Friendly employees Nice clean dealership Even wash your car after the service is done. Excellent. More

by mac07051968
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Balula

Report | Print
Mar 13, 2024

Sport Mazda North responded

Hi, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

March 07, 2024

Dealership Rating
Employee Rating

this is a great dealership from the buying experience to the service department, and the fact that they sell awesome vehicles doesn't hurt either More

by jay.cole4223
Recommend Dealer
Yes

Other Employees Tagged: Tyler Erhardt, Jujuan Reilly , Jay Diaz, Isander Plaza

Report | Print
Mar 10, 2024

Sport Mazda North responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

February 08, 2024

Dealership Rating
Employee Rating

Jose Ramos went above and beyond to get me just the car I wanted at the price desired. Friendly knowledgeable fast service. Ask for him if you need a car. You will be so happy you did. The while experience w More

by Lynnb028
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Ramos, Bud Daley, Jujuan Reilly

Report | Print
Feb 10, 2024

Sport Mazda North responded

Hi, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

1
...
8
9
10
...
14

Dealership Inventory (340 Vehicles)

new 2025 Mazda CX-5 car, priced at $29,240
2025 Mazda CX-5
new
Platinum exterior
Automatic
All-wheel Drive
$29,240
View Details
new 2026 Mazda CX-5 car, priced at $36,445
2026 Mazda CX-5
new
Navy Blue Mica exterior
Automatic
All-wheel Drive
$36,445
View Details
new 2025 Mazda CX-5 car, priced at $35,580
2025 Mazda CX-5
new
Machine Gray Metallic exterior
Automatic
All-wheel Drive
$35,580
View Details
used 2025 Jeep Compass car, priced at $19,788
2025 Jeep Compass
used
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
$19,788
View Details
new 2026 Mazda CX-50 car, priced at $35,824
2026 Mazda CX-50
new
Wind Chill Pearl exterior
Automatic
All-wheel Drive
$35,824
View Details
new 2026 Mazda CX-30 car, priced at $25,033
2026 Mazda CX-30
new
Deep Crystal Blue Mica exterior
Automatic
All-wheel Drive
$25,033
View Details
View All Inventory