Rebecca Garcia | Page 4

Nissan of Elk Grove responded

Thank you for your feedback. We’re glad our team provided helpful service and was able to assist in getting your vehicle ready and back on the road. Your recommendation to friends and family means a great deal to us, and we truly appreciate your support.

Nissan of Elk Grove responded

Thank you for sharing your experience. We’re glad you had a positive experience from start to finish and were comfortable throughout your whole visit. We truly appreciate your patience during your previous service, your feedback helps us continue improving our overall experience.

Nissan of Elk Grove responded

Thank you for the 5-star review! We’re glad to hear your service experience went smoothly and it’s great to know John and Rebecca provided efficient, attentive support for you and your vehicle. We'll be here to welcome you back in the future whenever you need us!

Nissan of Elk Grove responded

Hi LSLAUDON, we sincerely apologize for the delay and understand how frustrating that must have been—especially after scheduling an early appointment. You’re absolutely right to expect that your vehicle would be looked at in a timely manner. Our appointment times are intended to help us manage workflow, but we clearly fell short in your case and did not meet expectations. We appreciate you bringing this to our attention, and we’re reviewing our scheduling and communication processes to prevent this from happening again.

Nissan of Elk Grove responded

Thank you for sharing your experience! We’re thrilled to hear that John and our team consistently goes above and beyond, staying attentive to your needs and providing thoughtful, efficient service. We truly appreciate your trust and look forward to serving you again!

Nissan of Elk Grove responded

Thank you for sharing that moment with us. We’re truly grateful for your husband’s service, and it means a lot to know that our technician could assist in making your visit feel welcoming, attentive, and personable. We’re proud to have a team that genuinely cares about our customers and takes the time to show appreciation.

Nissan of Elk Grove responded

Thanks for your patience! We apologize for the delay and appreciate your understanding as we strive to provide excellent service in a timely manner. We’re always working to improve and hope your overall experience was worth the wait!

Nissan of Elk Grove responded

Thank you for the wonderful review. We strive to provide excellent service throughout every process, and we’re thrilled that our team has made a strong impression during your visits. We appreciate your support and look forward to providing you the same great service in the future!

Nissan of Elk Grove responded

Thank you for the 5-stars! Our team truly appreciates your support, and we're grateful for that we could be of assistance to you during your visit. We will be here to provide the same quality of service in the future!

Nissan of Elk Grove responded

Thank you for sharing your experience! It was a pleasure to assist you with servicing your vehicle and we're glad your experience at Nissan of Elk Grove was so positive. Enjoy your vehicle, and we appreciate you choosing us!