Reda Es-Sbai

Have spent many years working with Jerry Ulm back to the original owners. The dealership is really as good as its people. Those I work with make all the differenced, from the sales person, to finance, to original owners. The dealership is really as good as its people. Those I work with make all the differenced, from the sales person, to finance, to delivery, to maintenance and service More

by tedfour Verified Customer Verified Customer

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I had a very unfortunate and unpleasant experience with my overall deals at Jerry Elm Dodge. There was lies told, agreements, which representative of Jerry Ulm abandoned. There was a particular unpleasant my overall deals at Jerry Elm Dodge. There was lies told, agreements, which representative of Jerry Ulm abandoned. There was a particular unpleasant experience with the one of the financial managers by the name Derrick who took advantage of my fiancé’s language barrier and manipulated her into signing a document which she didn’t understand. On the Mother’s Day weekend, me and my fiancé purchased over $100,000 in vehicle vehicles and we had secured agreements with the personnel working. The financial manager, Derrick stated our contracts or financial agreements have been approved by the bank so we took the two vehicles and we were satisfied with the deals. Today, May 16, my fiancé went back to the dealership to purchase gap insurance on the vehicle we purchased for her. Derrick tricked her into signing a new contract where the interest rate had gone up 3% and the financial terms were stretched out for an additional year from what we have previously agreed upon. My fiancé is primary language in Spanish and she doesn’t understand a lot of the wording in sales contracts so it was important that I be present during any contract negotiations as I was on Mother’s Day weekend. Derrick saw that she had entered the dealership without me and tricked her into signing a new contract. For these reasons, I would give Jerry Ulm Dodge lowest rating possible in customer satisfaction and I would never recommend anyone. I know to purchase a vehicle from your dealership. Thank you. More

by Michael Beal Verified Customer Verified Customer

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Reda was so helpful getting this whole process completed from start to finish, we cannot say enough to tell you how great it was. from start to finish, we cannot say enough to tell you how great it was. More

by tedfour Verified Customer Verified Customer

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I feel like I may have been difficult and everyone was very kind and patient. very kind and patient. More

by Lovemynewtruck Verified Customer Verified Customer

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Great experience and atmosphere. Thank you for your hard work and dedication on getting what I needed Thank you for your hard work and dedication on getting what I needed More

by annabe7 Verified Customer Verified Customer

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The experience was amazing. No pressure and was able to lower my interest rate from 19 to 7.5 percent. No pressure and was able to lower my interest rate from 19 to 7.5 percent. More

by annabe7 Verified Customer Verified Customer

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Un servicio profesional, todo muy fácil y eficiente, pude conseguir el carro de mis sueños...los recomiendo,excelente trabajo !!! pude conseguir el carro de mis sueños...los recomiendo,excelente trabajo !!! More

by ilonnysfonseca Verified Customer Verified Customer

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Hands down the best dealership of any vehicle make or model we’ve ever been too. We will definitely be back when it’s time for another. model we’ve ever been too. We will definitely be back when it’s time for another. More

by CYINGLING412 Verified Customer Verified Customer

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Buying my second vehicle at Jerry Ulm was a breeze. Very easy. Reda and Michael were very helpful and accommodating. Very easy. Reda and Michael were very helpful and accommodating. More

by lizzycruz1033 Verified Customer Verified Customer

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Great customer service from James, Mike and Steve. Very personable and kept checking on us during the process. Very personable and kept checking on us during the process. More

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