Dealership Experience
19 yrs, 10 mos
555 Reviews
Write a Review555 Reviews of Reggie Hammond
December 31, 2020
This was my first experience with Acura and of course with Jackson Acura. The entire process has been flawless. I ordered a new TLX back in October and I was kept abreast of the production of the car I with Jackson Acura. The entire process has been flawless. I ordered a new TLX back in October and I was kept abreast of the production of the car I ordered all along the way. My salesman Rob was a pleasure to work with. He was friendly, professional and very knowledgeable of the product. Tnhw negotiations were without drama as well. And when there was a gap in time from me turning in my Explorer and to when the TLX would arrive I was put in a brand new loaner RDX. All along the way this was a fantastic experience and I look forward to having the car serviced in the coming years. Thank you for a great transaction. More
Other Employees Tagged: Dmitry Gumanov, Michael Cunningham, Joey Andrews , Robert Flauter
December 31, 2020
I often ask myself why do I drive pass two Acura I often ask myself why do I drive pass two Acura dealerships to have my car serviced at Jackson. Once I pull in the bay, and receive the warm intake, I often ask myself why do I drive pass two Acura dealerships to have my car serviced at Jackson. Once I pull in the bay, and receive the warm intake, and hand off to Yvonne, the answer is crystal clear. I am a loyal customer to superior customer and service delivery, and when it comes to an exceptional service experience, Yvonne and the entire Jackson team delivers every time. This service in particular was a challenge as my car malfunctioned, and required a tow to the dealership. From the moment I spoke with Yvonne, she immediately called my fears about the severity of the situation, and as usual she remained in constant communication from diagnosis, solution, repair, and I would be remiss if I forgot my car wash and vacuum each time. This level of exceptional customer service experience could indeed be a model for how to attract and retain customers. Thanks Yvonne and the entire Jackson team! More
Other Employees Tagged: Dmitry Gumanov, Yvonne Russell , Nick in service
December 23, 2020
The service experience is fantastic! My service advisor, Yvonne Russell is awesome - very professional, friendly and super helpful! I would highly recommend the dealership and Yvonne to friends/family Yvonne Russell is awesome - very professional, friendly and super helpful! I would highly recommend the dealership and Yvonne to friends/family More
Other Employees Tagged: Yvonne Russell
December 15, 2020
Reggie and the team at Jackson were a pleasure to deal with. First class and made the buying process easy and had us in and out in no time with a brand new MDX at a fair price! with. First class and made the buying process easy and had us in and out in no time with a brand new MDX at a fair price! More
Other Employees Tagged: Joey Andrews
December 11, 2020
Great experience all around. We love our 2020 RDX! I constantly refer friends and relatives to your dealership! Keep up the great work with your brand!!! Brian Barry constantly refer friends and relatives to your dealership! Keep up the great work with your brand!!! Brian Barry More
Other Employees Tagged: Nick Covino
December 10, 2020
Everything was great! The entire process was seamless, quick, all my questions were answered and I felt comfortable. Reggie Hammond is one of the best sales reps I’ve worked with. I give him and Jackson A quick, all my questions were answered and I felt comfortable. Reggie Hammond is one of the best sales reps I’ve worked with. I give him and Jackson Acura 5 Stars! More
Other Employees Tagged: Joey Andrews
December 05, 2020
Best dealership experience in over 30 years of buying cars. It's all about the experience and deal, and no games as at other dealerships. This is our 7th car purchased at Jackson, and we will continue cars. It's all about the experience and deal, and no games as at other dealerships. This is our 7th car purchased at Jackson, and we will continue to purchase and recommend this dealership. Reggie is our guy! More
Other Employees Tagged: Joey Andrews
December 04, 2020
Reggie Hammond at Jackson was wonderful. So easy to work with and very knowledgeable. The whole experience was so easy and got a great deal! Very happy and have shopped for last two cars at Jackson Acura. F with and very knowledgeable. The whole experience was so easy and got a great deal! Very happy and have shopped for last two cars at Jackson Acura. Five stars! More
Other Employees Tagged: Joey Andrews
December 03, 2020
Our third car from Jackson Acura. All of our service work there, too. Thanks, everyone! And here are more words so that I’ve met the 25 minimum. there, too. Thanks, everyone! And here are more words so that I’ve met the 25 minimum. More
Other Employees Tagged: Joey Andrews

