Regina Krauza
Regina Krauza at Smythe Volvo Cars

Regina Krauza | Page 14

Service and Parts Director

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
4.9
251 Reviews

I have been in the automotive business for over 35 years, its all I know! I have 2 kids, with 4 legs, whom I adore. I live by the moto to "lead, teach and inspire" and use it everyday in my life. We have an amazing team here at Smythe that I consider family.

Dealership Experience

9 yrs, 8 mos

Industry Experience

38 yrs, 4 mos

Languages Spoken

English English

4.9

251 Reviews

Write a Review

251 Reviews of Regina Krauza

December 21, 2021

Dealership Rating
Employee Rating

Very pleasant and lots of concern about your problems. Keep you very well informed on there progress More

by oldsrep
Recommend Dealer
Yes

Other Employees Tagged: Lupita Padilla

Dec 22, 2021

Smythe Volvo Cars responded

Thank you for this five star review for our service department. We are fortunate to have such a great team. We appreciate your business.

December 11, 2021

Dealership Rating
Employee Rating

Look no further for extraordinary service. A pleasure to deal with everyone in the service department. More

by S90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug MacAdam , Dina Thomson

Dec 20, 2021

Smythe Volvo Cars responded

Thank you for this fantastic statement and review. We appreciate your kind words and thank you for choosing Smythe Volvo to have your vehicle serviced.

December 06, 2021

Dealership Rating
Employee Rating

Dina is the best advisor that I have ever dealt with! By far the best service department of any Volvo dealer in the North Jersey Ave. Smythe Rocks! More

by daniel.mccarthy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dina Thomson

Dec 08, 2021

Smythe Volvo Cars responded

“Smythe Volvo Rocks!” - thank you for saying so and Dina is awesome. We are fortunate to have such a strong team and to have such great customers like you.

December 06, 2021

Dealership Rating
Employee Rating

The service department at Smythe is truly outstanding. The reason why I currently have two Volvos from Smythe. All of the service people are honest and easy to work with. Thank you Smythe for investing in More

by jwkw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Flanagan, Sean Flanagan, Tom Coward, Doug MacAdam, Tina Dewald, Mark Terry , Dennis Jeffers, Lupita Padilla, Dina Thomson

Dec 08, 2021

Smythe Volvo Cars responded

This is a wonderful review and very rewarding for everybody in our service department and our business. Thank you for taking the time to post these kind words. We appreciate your business and look forward to seeing you the next time around.

December 06, 2021

Dealership Rating
Employee Rating

Brought car in for warranty work. Tom was our advisor. Having been a member of the “Smythe Volvo Family” since 1998, we knew everything would go well. And, it sure did. As always, professional, personable More

by MikeLovesSmythe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward , Dina Thomson

Dec 08, 2021

Smythe Volvo Cars responded

This is a wonderful review and thank you for taking the time to post it. We are very fortunate to have our customers feel like they are part of the family. Thank you for your loyalty and we look forward to seeing you the next time in our service drive.

November 19, 2021

Dealership Rating
Employee Rating

I have always experienced the best service at Volvo for over 30 years. They always make it convenient as well by offering me a loaner as well. They are a pleasure to do business with Tom coward is the best More

by Yzf824
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Doug MacAdam, Tina Dewald , Dina Thomson

Nov 28, 2021

Smythe Volvo Cars responded

Tom Coward is the best! 30 years of working with our service department speaks for itself. Thank you for taking the time to share these kind words. It is very rewarding for our entire service team to read.

November 03, 2021

Dealership Rating
Employee Rating

Service Advisor Nick Mathelier was extremely helpful during the intake, advisory & outtake process. Nick is an excellent addition to Smythe Volvo. More

by Proud Volvo owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug MacAdam , Nick Mathelier

Nov 12, 2021

Smythe Volvo Cars responded

Thank you for this great shout out for Nick. He is a true professional and strong member of our service team. We look forward to seeing you the next time around.

September 16, 2021

Dealership Rating
Employee Rating

Service department at Smythe is top notch. Dennis always takes care of our Volvos and all the advisors are awesome as well. Tina is very helpful with scheduling. A very stress free event. More

by ttm
Recommend Dealer
Yes

Other Employees Tagged: Tina Dewald , Dennis Jeffers, Dina Thomson

Sep 27, 2021

Smythe Volvo Cars responded

Top Notch and stress-free, that is what we’re aiming for with every service customer. Thank you for taking the time to share your experience.

September 03, 2021

Dealership Rating
Employee Rating

Great dealership. People there are very kind and service is great. If your service department did not do well by me I wouldn’t purchase another Volvo. The service department is one of the most important thi More

by Rkciarlo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward

Sep 14, 2021

Smythe Volvo Cars responded

Great review. We are fortunate to have such a fantastic team in service. We appreciate you taking the time to post this stellar testimony.

August 29, 2021

Dealership Rating
Employee Rating

Smythe Service Department is truly the best. Everyone in the service department is a professional. Service is why I continue to purchase and lease Smythe Volvos. All service people have helped me at one t More

by jwkw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Doug MacAdam, Tina Dewald, Mark Terry , Dennis Jeffers, Dina Thomson

Sep 14, 2021

Smythe Volvo Cars responded

This is a wonderful review and it is rewarding for all of us to read. Thank you very much for taking the time to share your experience of our service department. Your experience is one we strive to deliver all of our customers. We appreciate your loyalty and look forward to seeing you at your next scheduled maintenance.

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