Regina Krauza
Regina Krauza at Smythe Volvo
Refer Me

Regina Krauza | Page 15

Service and Parts Director

Smythe Volvo

40 River Road
Summit, NJ 07901

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4.9
184 Reviews

Dealership Experience

7 yrs, 7 mos

Industry Experience

35 yrs, 3 mos

Languages Spoken

English English

4.9

184 Reviews

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184 Reviews of Regina Krauza

July 28, 2018

Dealership Rating
Employee Rating

New Lease Smythe Volvo is a world class Volvo dealership. Have leased Volvos with them since 2000.. my recent lease of a V90 went so smoothly due to Paul Le More

by NancyV90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Leary , Michael Watson

Jul 28, 2018

Smythe Volvo responded

Wow, 18 years of loyalty. Thank you so much for choosing Smythe Volvo again and again. Having customers who are like friends and family makes what we do not a job. It really is our pleasure to be there for you. Thank you for this great endorsement. I/we look forward to seeing you at your first service. Enjoy the rest of the summer

July 28, 2018

Dealership Rating
Employee Rating

Always easy - great dealership From a great lease experience to the most helpful and courteous service department, i know I’ll be part of the Smythe Volvo family for years to come! More

by JayM2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Kyle Jackson, Dina Thomson , Michael Watson

Jul 28, 2018

Smythe Volvo responded

Welcome to the family, it’s great to have you. I’m so glad to hear of your treatment the whole way through. Thank you for taking the time to share your feelings and thank you for choosing Smythe Volvo

July 18, 2018

Dealership Rating
Employee Rating

Excellent Dealership From the moment one enters the showroom, people are friendly without being pushy. I met Paul Leary over three years ago when I leased my first Volvo. More

by Rebeccaabw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Leary, Dina Thomson , Casey

Jul 18, 2018

Smythe Volvo responded

We really like making our customers feel that buying a Volvo is an enjoyable experience. That's the way it should be. Thanks for noticing and letting others know. See you in service!

July 08, 2018

Dealership Rating
Employee Rating

excellent People identify with certain brands of vehicles; some for their models, others for their security features, in short; But if something can change a po More

by ralby11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Jackson , Dennis Jeffers, Andres Gomez

June 30, 2018

Dealership Rating
Employee Rating

Great job by Doug. Doug at Smythe Volvo saved me, I had a broken A/C during a heat wave. I came into the dealership with no appointment and explained I was going on a fa More

by JohnB123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Flanagan, Tom Coward, Doug MacAdam, Tina Dewald, Dina Thomson , Dennis Jeffers, Tony Plesh, Anthony Tapia, Michael Watson

Jun 30, 2018

Smythe Volvo responded

Its easy to make people happy with normal maintenance - we specialize in making people happy when they really need us! Thanks for the confidence you show in us.

June 21, 2018

Dealership Rating
Employee Rating

A run in with a curb! While she refuses to admit it, my better half had a run-in with a curb in her 2018 XC60. 😢 Thanks to Smythe’s new car purchase advantage, Regina Kr More

by dbartiromo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dennis Jeffers

Jun 21, 2018

Smythe Volvo responded

Fantastic! You've really experienced the Smythe Volvo Advantage! Thanks for your many years of business.

June 13, 2018

Dealership Rating
Employee Rating

10 cars later I am on my tenth car from Smyth Volvo and will buy more!!!!!!!!!!!!!!! At one point we had 2 Volvo at the same time. WOW More

by AlfredMari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Flanagan, Doug MacAdam , Ashley Butfiloski, Andres

May 24, 2018

Dealership Rating
Employee Rating

Happy customer When it comes to great customer service Smythe Volvo's Service department knows how to deliver. The building is updated and gives a feeling of qualit More

by Volvo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Doug MacAdam, Dina Thomson , Dennis Jeffers, Michael Watson

May 24, 2018

Smythe Volvo responded

Regina's award winning team is the backbone of our business and its because of their singular focus on customer service. Thanks for doing business with us and for taking the time to let others know about your experiences with us.

May 08, 2018

Dealership Rating
Employee Rating

Car Service Regina and Dina took excellent care of my car with professional and FAST service. I highly recommend this location for servicing your car - the team More

by Mkate22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dina Thomson

May 08, 2018

Smythe Volvo responded

Dina and Regina (and our whole team as well) like to be the ones to take car of your car and give you time to take care of everything else in life.... like enjoying it! Thanks for the opportunity to help and for taking the time to review us.

April 11, 2018

Dealership Rating
Employee Rating

Exceptional Service From start to finish this Volvo staff is all about the customer. They are attentive, knowledgeable and courteous. Best in New Jersey. Will do busine More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Flanagan , Chris Henriksen

Apr 11, 2018

Smythe Volvo responded

Thank you for this awesome review. I have to say its pretty easy when we have customers as great as you. It was a pleasure to meet you and I look forward to seeing you again for any of your automotive needs or anything else I/we can help you with.

Apr 11, 2018

Smythe Volvo responded

Hi Chris, This is music to our ears! We work hard each day for this very thing. Thanks so much for your business.

Apr 16, 2018

Smythe Volvo responded

It takes a great team to be the best in NJ and we do have a great team that really cares about our customers! Thanks for noticing and saying so. Enjoy!

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