Regina Krauza
Regina Krauza at Smythe Volvo Cars

Regina Krauza | Page 19

Service and Parts Director

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
4.9
259 Reviews

I have been in the automotive business for over 35 years, its all I know! I have 2 kids, with 4 legs, whom I adore. I live by the moto to "lead, teach and inspire" and use it everyday in my life. We have an amazing team here at Smythe that I consider family.

Dealership Experience

10 yrs, 1 mo

Industry Experience

38 yrs, 9 mos

Languages Spoken

English English

4.9

259 Reviews

Write a Review

259 Reviews of Regina Krauza

March 21, 2020

Dealership Rating
Employee Rating

Kyle Jackson is my guy....this my third Volvo leased from Smythe Volvo . There are the best ! Also big shout outs to PJ Lee and Kevin Flanagan. Just a wonderful experience ...which is why I keep coming ba More

by mcolarossi7
Recommend Dealer
Yes

Other Employees Tagged: Kevin Flanagan, Tom Coward, Doug MacAdam, Kyle Jackson , Kevin Bergeron, PJ Lee, Dina Thomson

Mar 27, 2020

Smythe Volvo Cars responded

"My Guy" - that is awesome! Kyle is one of those people who consistently delivers professionalism. Thank you for your loyalty and for choosing Smythe Volvo.

February 22, 2020

Dealership Rating
Employee Rating

Volvo...for life! While we were thrilled with our 2018 XC60, unfortunately but thankfully, my wife was in an accident which totaled her car. The car rolled, airbags de More

by dbartiromo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bergeron, Eric Kulawczyk, PJ Lee

Feb 24, 2020

Smythe Volvo Cars responded

Thank God you are okay and thank you for sharing your story with us. I hope many people read this and buy Volvo's because they really are an incredibly safe vehicle and they save lives. It is rewarding to work for a company that spends so much energy and resources on the safety of people. Your compliments and your business are greatly appreciated. We are fortunate to have such great customers like yourself.

February 02, 2020

Dealership Rating
Employee Rating

We had great customer service and honest sales information , Stacey was very patient sincere and honest with everything. Gave us a great deal no gimmicks. More

by mandi
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Doug MacAdam, Tina Dewald, Stacey Hopson , gary basile, Kevin Bergeron, Roger Davis, Matt Quelch, Dina Thomson

Feb 02, 2020

Smythe Volvo Cars responded

Thank you. Your description of Stacey is perfect. We appreciate your business and thank you for choosing Smythe Volvo.

February 01, 2020

Dealership Rating
Employee Rating

Great Customer Service Excellent service and people! Everyone is very caring, professional, and attentive. I highly recommend the dealer and the service department. It is More

by Lucia Martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Zimmerman

Feb 02, 2020

Smythe Volvo Cars responded

Thank you for the recommendation. We are a great team and fortunate to have customers like you.

December 20, 2019

Dealership Rating
Employee Rating

Excellent Mechanics and Staff Brought my Volvo in for 30,000 mile check-up. The service advisor, Brandon, was professional, friendly and easy-going. He told me the approximate cost More

by marsh423
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Zimmerman

Dec 23, 2019

Smythe Volvo Cars responded

Great review and thank you. Brandon is a real professional. We appreciate you taking the time to post the excellent review.

December 20, 2019

Dealership Rating
Employee Rating

Always pleasant, friendly and efficient They people always provide great service, fair prices and friendly smiles. They make owning a volvo even better! Dina and Regina are more than 5 stars More

by matthewjeig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dina Thomson

Dec 23, 2019

Smythe Volvo Cars responded

This is how it should always be and thank you for saying so. I agree with you on Regina and Dina being more than 5 stars. We appreciate your business and the time you spent in sharing your experience and Smythe Volvo service.

December 20, 2019

Dealership Rating
Employee Rating

Respect for Customer Loyalty I own a 2010 XC90 V8 which I purchased brand new from Smythe Volvo. My wife and I love the car and have driven it for about 95,000 miles so far! The More

by hoteljca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dina Thomson, Brandon Zimmerman

Dec 23, 2019

Smythe Volvo Cars responded

Please know that we truly appreciate your loyalty and business. We are fortunate to have customers like you. This a a fantastic review to read. Brandon, Dina and our whole service team consistently put themselves in our customers shoes. Thank you for taking the time to share your experience of our service department at Smythe Volvo.

December 10, 2019

Dealership Rating
Employee Rating

Dealing with Matt and the entire Smythe Volvo team is truly a white glove experience. Our family has done business there over the years and we’re always 100% satisfied! Two thumbs up 👍 👍. More

by VGCarlucci
Recommend Dealer
Yes

Other Employees Tagged: PJ Lee, Matt Quelch

Dec 10, 2019

Smythe Volvo Cars responded

"White glove experience"..... thank you. Please know your business and loyalty are truly appreciated. Enjoy your new car and we'll see you at your first scheduled maintenance.

November 22, 2019

Dealership Rating
Employee Rating

Great Service experience. Michael Watson was tremendous in explanation and how long it would take. Technicians were very knowledgeable and Regina Krauza's staff is highly prai More

by Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ashley Butfiloski, Dina Thomson, Michael Watson

Dec 03, 2019

Smythe Volvo Cars responded

This is great to read. It is rewarding for the whole team to read a review like this. We appreciate you taking the time share your experience of Michael and the service team.

October 30, 2019

Dealership Rating
Employee Rating

Wonderful experience with Kyle J.! I leased an XC90 back in 2016 with Kyle and came right back to him in 2019 for another vehicle. Kyle was patient, had great communication, and made t More

by Rachel F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Jackson

Oct 31, 2019

Smythe Volvo Cars responded

Rachel, thank you for your loyalty and for your business. Kyle is one of those people that when you first speak to him you just know he is going to take great care of you. Enjoy your new X/C90 - it is a great car. We appreciate your business.

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