Regina Krauza
Regina Krauza at Smythe Volvo Cars

Regina Krauza | Page 18

Service and Parts Director

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
4.9
259 Reviews

I have been in the automotive business for over 35 years, its all I know! I have 2 kids, with 4 legs, whom I adore. I live by the moto to "lead, teach and inspire" and use it everyday in my life. We have an amazing team here at Smythe that I consider family.

Dealership Experience

10 yrs, 1 mo

Industry Experience

38 yrs, 9 mos

Languages Spoken

English English

4.9

259 Reviews

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259 Reviews of Regina Krauza

November 25, 2020

Dealership Rating
Employee Rating

The reason why I’m a returning customer is because of the people that work there. And they always treat me like family. Grant Marshall More

by Marshy 29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Jackson , Ernest Gomez, Dina Thomson, Tom Nolfi and Rob Steiman are great at what they do.

Nov 30, 2020

Smythe Volvo Cars responded

That is a beautiful car and thank you for the kind words. What you say is really part of our mission statement. We strive to treat our customers and fellow team members like family.

November 24, 2020

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Employee Rating

Certainly the best buying experience I’ve had! Bob Cerza was thoroughly informed and informative. I had many questions, none too mundane. I’ve been a longtime Smythe Volvo customer, sales but ESPECIALLY ser More

by Pam S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Doug MacAdam, Tina Dewald, Paul Leary, Bob Cerza , Dennis Jeffers, Dina Thomson, Michael Watson, Brandon Zimmerman

Nov 30, 2020

Smythe Volvo Cars responded

"Certainly the best buying experience I’ve had! "....this is the experience we strive to provide every customer. Thank you for posting such a stellar review and for choosing Smythe Volvo.

November 14, 2020

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Employee Rating

Kyle and the staff are some of the best people that I have dealt with- they always go the extra mile. I picked up the car on his day off he had Paul assist me and followed up with me while he was away. R More

by Jimrer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 16, 2020

Smythe Volvo Cars responded

Good looking ride! Thank you for the great review and thank you for choosing Smythe Volvo . Nice Grill!

November 12, 2020

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Employee Rating

Smythe is amazing! I bought a used 2013 XC90 there. So happy with the great Service Team. Reliable and knowledgeable! Hard to find these days! More

by Lucille Nodes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward , Dennis Jeffers, Dina Thomson

Nov 16, 2020

Smythe Volvo Cars responded

We hope you have many safe and happy miles in your X/C90. Our service team will continue to stay focused on providing the best service in the industry. Thank you for this review.

November 11, 2020

Dealership Rating
Employee Rating

I always take mine and my husbands car to Smythe. Regina and the whole team always take such wonderful care of us. They communicate any issues and always help to ensure a great experience More

by Ebritton713
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Flanagan, Sean Flanagan, Tom Coward, Doug MacAdam, Tina Dewald , Dennis Jeffers, Dina Thomson, Michael Watson, Brandon Zimmerman

Nov 16, 2020

Smythe Volvo Cars responded

Thank you. We are fortunate to have such great customers like yourself. Communication is the name of the game and thank you for the compliment.

November 06, 2020

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I have been sealing with Smythe Volvo since 1967 and have always been treated professionally for service and sales. My only complaint I have was being presented with too many options of warranties at the end More

by Jcm inscription
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Doug MacAdam, Tina Dewald , Dennis Jeffers, Dina Thomson, Michael Watson, Brandon Zimmerman

Nov 07, 2020

Smythe Volvo Cars responded

We are fortunate to have customers as loyal and great to deal with as you. We appreciate your comments and we'll discuss with our team. Thank you for choosing Smythe Volvo again.

November 06, 2020

Dealership Rating
Employee Rating

I first dealt with Brian Gagliardi who was very helpful. I figured out what vehicle I wanted, Brian helped finalize the deal with Kevin the owner. Emilia Paladino was very knowledgeable extremely helpful i More

by bped99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Flanagan, Tom Coward , Stephen Badian, Brian Gagliardi, Francine O'Donnell, Emilia Paladino

Nov 07, 2020

Smythe Volvo Cars responded

We appreciate your loyalty and kind words. We hope you have many safe and happy miles in your new Smythe Volvo.

October 07, 2020

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Employee Rating

Regina Krauza went ABOVE and BEYOND when my car needed service. She saw me pulled over on a Friday night and offered me a loaner vehicle on the spot. She also met the towing service and ensured a safe del More

by farrahcg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 07, 2020

Smythe Volvo Cars responded

This is a wonderful story and not surprising if you know Regina. She truly cares about people. You can see her leadership and kind spirit reflected in her team. I would be surprised if any of our staff would just drive by a stranded Volvo on the side of the road. Thank you for your kind words and we appreciate you taking the time to share your experience.

September 21, 2020

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Employee Rating

Regina and the service techs were fantastic, you could tell Regina really cares about her customers. She went above and beyond to help solve an issue. Thank you, Regina! More

by NJmom27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 23, 2020

Smythe Volvo Cars responded

On behalf of Regina and our service team thank you. We are fortunate to have customers such as yourself to take the time to share your experience of our service department at Smythe Volvo.

July 15, 2020

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Employee Rating

The Home Town Volvo Dealer/Repair You can put your trust in. For over 30 years i have been driving Volvos all with the Smythe tag. on them From excellent sales advice to high quality vehicle service you can't go More

by Peter B L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Flanagan, Sean Flanagan, Tom Coward, Doug MacAdam, Scott Jackson , Roger Davis, Brian Gagliardi, Tony Plesh

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