Regina Krauza | Page 20

Excellent Service Matt was very kind and soft spoken. He did not rush me or my daughter. He was very respectful and answered all my questions. He assured me he would Matt was very kind and soft spoken. He did not rush me or my daughter. He was very respectful and answered all my questions. He assured me he would make sure car would be ready. I was desperately in need of a car for my daughter. He searched for cars in the price range and desired car. Matt is a valuable asset to Smythe. More

Print

Smythe All-Mighty ! In recent time I had decided to Move from 7, (not 1 but 7) Mercedes Benz Leases to a Volvo. why I chose Volvo? Well, there are a lot of reasons of why In recent time I had decided to Move from 7, (not 1 but 7) Mercedes Benz Leases to a Volvo. why I chose Volvo? Well, there are a lot of reasons of why I did, I can mention many of them. but as of Today, Driving a XC90 T-6R Design Polestar, only for a month, I can say that the choice was perfect. See, people are thinking Volvo as "old man car" - the one that do, are wrong. the vehicle is safe at the extreme level, the finishes are top of the line, and I got to order what I was looking for. Volvo are car for joyful stress, are happy to be around you and you will be happy to drive one. straight simple. If you read this review, you may think: Duh, this guy got the top of the line. it is incorrect: I got what I was looking for. Volvo experience takes you to the next level of understanding a car, and the driver. everything else comes together but not second to it. regarding smythe: Exceptional. these guys are not sales people, they are a family united to deliver. enjoy. More

Print

NO CUSTOMER SERVICE I have bought an S60 a couple of years back and wanted to get an SUV this time. Everything was looking great until Eric Kulawczyk promised to deliver I have bought an S60 a couple of years back and wanted to get an SUV this time. Everything was looking great until Eric Kulawczyk promised to deliver what I wanted and well............ he did not deliver to say the least! I called back after a week and nothing, I called 2 weeks later and I got nothing but BS, all kinds of excuses and the typical BS. I wasted my time and became extremely aggravated with the lack of communication from the promises of this guy ( Eric Kulawczyk) I recently took my S60 for service and after taking it for new tires, I noticed that the bottom engine splash guard was missing. I contacted the dealer and after a couple of weeks of the BS............ again nothing. I have told everyone that I know what had happened and encourage everyone to buy somewhere else. Whatever happened to customer service!!!! I will tell you.............. it's non existent......... and its all about the mighty dollar!!!!! You suck!!!! Shame on you!!! More

Print

Experience buying a new vehicle Paul Leary and all the employees were terrific. Paul listened to what I was looking for then explained the options available. He let me take a car fo Paul Leary and all the employees were terrific. Paul listened to what I was looking for then explained the options available. He let me take a car for a ride to my house which was helpful. He handled everything very carefully and professionally and took the time needed. I would recommend Smythe to other people. More

Print

Top-notch service! I was very impressed with the friendliness and responsiveness of Mike Mitchko in Parts as well as Michael Watson and Regina in Service. Nice to see t I was very impressed with the friendliness and responsiveness of Mike Mitchko in Parts as well as Michael Watson and Regina in Service. Nice to see that there are still some very professional and motivated dealership staff around in these days of high turnover and disinterested dealership employees. More

Print

New car Have dealt with Smythe Volvo for 3yrs now and have them to be very professional. Bob Cerza was the salesman and could not be more impressed. I never f Have dealt with Smythe Volvo for 3yrs now and have them to be very professional. Bob Cerza was the salesman and could not be more impressed. I never felt under pressure at all and we got the best possible deal for our budget. Will recommend in a heartbeat both Bob and Smythe Volvo and look forward to our continuing our relationship. PS- Service Department is great too; Regina, Dina, Dennis, A1 More

Print

Highest standard of service For the past 20 years we have bought our Volvo vehicles and always had the vehicles serviced at Smythe Volvo of Summit. The level of customer service For the past 20 years we have bought our Volvo vehicles and always had the vehicles serviced at Smythe Volvo of Summit. The level of customer service and satisfaction has only gotten better. We have worked with Dennis most of the time, but each and every staff member is a winner. More

Print

Consistently amazing service!!! Over 30+ years, I've been to MANY dealerships for maintenance. I wish to commend the Service Department at Smythe Volvo of Summit, NJ, for both their Over 30+ years, I've been to MANY dealerships for maintenance. I wish to commend the Service Department at Smythe Volvo of Summit, NJ, for both their exquisite care of my vehicle but also the exquisite professionalism that their service agents exhibit in general. I've always been treated with respect, and they never mis-represent the repairs needed on my Volvo. The entire service team deserves commendation for the way they work together as a unit. I especially wish to commend Michael, Dennis, Dina, Doug, Regina, Tina and Tom individually. Their waiting area also has a relaxing Scandinavian atmosphere, and is well-supplied. They never disappoint! More

Print

Mr. Patience! I challenge anyone to find another car dealer who will accept a spur-of-the-moment car repair appointment on the day before a major holiday, when the I challenge anyone to find another car dealer who will accept a spur-of-the-moment car repair appointment on the day before a major holiday, when the Service Department is already operating at full speed with all hands on deck. That's what the folks at Smythe did for me this past week. And they did it with a smile. My questions were answered, my concerns were addressed, and my car is purring like a kitten. Kudos to all with special shout outs to Mike Watson, (Mr. Patience with those who don't understand cars), Regina Krauza, and Kevin Bergeron who went over and above my expectations at every step. Thanks also to Dina, Tom, and Tina for your help and more than a few laughs! You are a fine example of of the very idea of Customer Service, and I'll be honored to recommend any of you, anywhere and anytime. Carol More

Print

First Class Experience Working with Steve at Smythe Volvo - a dealership with whom I have worked for the past 46 years - was a pleasure. Personable and knowledgeable, Steve Working with Steve at Smythe Volvo - a dealership with whom I have worked for the past 46 years - was a pleasure. Personable and knowledgeable, Steve took the time to insure that I would have no questions or problems with buying my XC90. Any questions about the timing of the delivery, or the acquisition of the title and transferred registration - albeit over the Thanksgiving holiday - Steve was upfront. More

Print