Regina Krauza | Page 23

A run in with a curb! While she refuses to admit it, my better half had a run-in with a curb in her 2018 XC60. 😢 Thanks to Smythe’s new car purchase advantage, Regina Kr While she refuses to admit it, my better half had a run-in with a curb in her 2018 XC60. 😢 Thanks to Smythe’s new car purchase advantage, Regina Krauza took the usual exemplary care of my family and I. Along with fixing the wheel, Regina and her staff were able to identify a necessary software update, all while providing us with a similar loaner. My wife’s car was returned clean, repaired and ready to roll. This is what I’ve grown accustomed to from Smythe. Thank you for everything, as usual! We remain spoiled and loyal. More

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10 cars later I am on my tenth car from Smyth Volvo and will buy more!!!!!!!!!!!!!!! At one point we had 2 Volvo at the same time. WOW I am on my tenth car from Smyth Volvo and will buy more!!!!!!!!!!!!!!! At one point we had 2 Volvo at the same time. WOW More

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Happy customer When it comes to great customer service Smythe Volvo's Service department knows how to deliver. The building is updated and gives a feeling of qualit When it comes to great customer service Smythe Volvo's Service department knows how to deliver. The building is updated and gives a feeling of quality. Good communication and speedy to have my vehicle done. I would absolutely recommend this dealership to anyone, and plan to continue servicing my Volvo with Regina's team at Smythe. More

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Car Service Regina and Dina took excellent care of my car with professional and FAST service. I highly recommend this location for servicing your car - the team Regina and Dina took excellent care of my car with professional and FAST service. I highly recommend this location for servicing your car - the team is friendly and knowledgeable. More

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Reset computer, unlocked valet modeand fixed on call feature Dina, Regina and the service team at Smythe Volvo are excellent. I went in on two separate occasions for my brand new XC90 and they helped me immedia Dina, Regina and the service team at Smythe Volvo are excellent. I went in on two separate occasions for my brand new XC90 and they helped me immediately. Both issues I tried to troubleshoot at home on my own for lengthy amounts of time but I was out the door at Smythe in less than 30 minutes. Best service I have ever had with a car. More

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Exceptional Service From start to finish this Volvo staff is all about the customer. They are attentive, knowledgeable and courteous. Best in New Jersey. Will do busine From start to finish this Volvo staff is all about the customer. They are attentive, knowledgeable and courteous. Best in New Jersey. Will do business with them again and again. From Chris to Sean and of course Regina you couldn't do any better. Thank you all Chris Seals (Lisa &Bob Bate) More

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Excellent service!!! Smythe Volvo went above and beyond to solve my vehicles issues to the point that my vehicle was replaced with a new one! please continue with you exc Smythe Volvo went above and beyond to solve my vehicles issues to the point that my vehicle was replaced with a new one! please continue with you excellent service! More

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Even when something goes wrong, Smythe does it right. I recently had my XC90 in for a scheduled service. Unfortunately, something odd occurred which required attention at my home very shortly after I got I recently had my XC90 in for a scheduled service. Unfortunately, something odd occurred which required attention at my home very shortly after I got back. I placed one call to Michael and he immediately put me in contact with Regina. Everything that followed was efficient and exceptional. From Anthony and Bryan coming to attend to the problem, to delivering me a car to use for the weekend. When my car was returned to me, It looked as good as the day I picked it up! This is why we choose to return to Smythe. Exceptional is the norm. I look forward to many more years of servicing my XC90 and our eagerly awaited XC60, which hopefully will arrive in the next two weeks! Thanks for everything. More

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Consistently Great Service This time it was Michael Watson...but my comments would apply to any of Smythe's great service team. A particularly evil NYC pot hole turned my 201 This time it was Michael Watson...but my comments would apply to any of Smythe's great service team. A particularly evil NYC pot hole turned my 2010 C70 into a low-rider by destroying the right front suspension... tie rod, a-arms...it even broke the macpherson strut, plus two wheels and tires. A flat bed left the car in Symthe's lot in the wee hours of a Sunday morning. Obviously unscheduled, Mike still had the car into a service bay to estimate the damage by the end of Monday. He worked diligently with the insurance adjustor to have the claim approved and settled within a couple days. And had the car back in my hands by Thursday of the following week. The only "wait" was for parts, and for the wheel refinishing. Oh, and he squeezed in a 105k service while he was at it. Thank you to the entire Smythe team for the absolutely terrific service, which is a major reason this is the fifth car I've purchased from Smythe. More

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Excellent Service Every Time Smythe Volvo is absolutely the best Volvo dealership in the North Jersey area that I've been to. The Service department is such an absolute pleasure Smythe Volvo is absolutely the best Volvo dealership in the North Jersey area that I've been to. The Service department is such an absolute pleasure to deal with. The staff is friendly, courteous, understanding and go above and beyond to make sure that I am happy with the service and ensure my vehicle is back to the way it should be. Dina Thomson is my usual Service Advisor and she is fantastic. She listens to everything, understands the issues going on with my car and ensures that my vehicle is taken care of at the highest level. She is absolutely amazing and goes the extra mile for her customers each and every day. I can't thank her enough for all of her help and all of the things she has done to help me with my vehicle. In addition, Dennis and Regina in the Service Department are helpful as well and have in a time crunch have made accommodations to be sure to fit my car in for service before a trip or a vacation. This is what excellent service looks like day and day out. Every time I visit, my service expectations are always exceeded and the level of service is unlike any Volvo dealer I have been too. More

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