I have been in the automotive business for over 35 years, its all I know! I have 2 kids, with 4 legs, whom I adore. I live by the moto to "lead, teach and inspire" and use it everyday in my life. We have an amazing team here at Smythe that I consider family.
Read moreDealership Experience
10 yrs, 1 mo
Industry Experience
38 yrs, 9 mos
Languages Spoken
English
259 Reviews
Write a Review259 Reviews of Regina Krauza
October 02, 2018
Believe!30 YEARS of VOLVOS! HI-I can hardly believe that I have been a customer of Smythe Volvo 30+ years---I feel so fortunate that they are here in Summit!They not have one of HI-I can hardly believe that I have been a customer of Smythe Volvo 30+ years---I feel so fortunate that they are here in Summit!They not have one of the BEST and SAFEST cars made but the best staff and service!!We are so fortunate that they are here in the Summit/Chatham area---HERE'S to SMYTHE VOLVO--Nancy B Harmon More
Other Employees Tagged: Kevin Flanagan, Sean Flanagan, Tom Coward, Doug MacAdam, Tina Dewald , Dennis Jeffers, Tony Plesh, Dina Thomson
September 14, 2018
Great Service Department Every time I bring one of my 3 Volvos in for service at Smythe Volvo I am blown away by the professionalism and efficiency of the team. On my latest Every time I bring one of my 3 Volvos in for service at Smythe Volvo I am blown away by the professionalism and efficiency of the team. On my latest appointments my Service Advisor was Dina Thomson who I found to be extremely knowledgeable and anxious to resolve the issue I have been experiencing with my vehicle. The Service manager, Regina Krauza, has become involved with this issue as well and I am assured that it will be resolved to my satisfaction. More
Other Employees Tagged: Tom Coward , Dennis Jeffers, Dina Thomson
August 26, 2018
Steller customer service 2x in one week The service team at Smythe Volvo is incredible. I was there on Monday and Mike Watson helped me after my car was damaged by a sign post. He ordered al The service team at Smythe Volvo is incredible. I was there on Monday and Mike Watson helped me after my car was damaged by a sign post. He ordered all the parts and ensured that they got painted in a timely manner. He went above and beyond when he took pictures of the damage to explain to me what needed to be fixed and why. He even sent me the pictures so I can use them in my claim against the township. He documented his efforts so well that when I came in on Thursday with a flat tire (unrelated to the first incident) Regina was able to check on the parts and get them installed at the same time my flat was being fixed. I can't thank the team at Smythe Volvo enough for making the best out of a bad situation. The service team far exceeded my expectations! More
Other Employees Tagged: Michael Watson
August 22, 2018
Good People Willing to help you Smythe, I cant stop talking about the great service you provide. Im a first time Volvo Owner and i live an 1.5 hr. away in NYC. I traveled to Smythe Smythe, I cant stop talking about the great service you provide. Im a first time Volvo Owner and i live an 1.5 hr. away in NYC. I traveled to Smythe because of the people that works there. The entire team at Smythe is very consistent from the moment you walk in the door, From Mike Watson in Service To Tom Nolfi the Sales Manager and throughout the company sincerely want to make your experience amazing. I just want to say Thank you. More
Other Employees Tagged: Michael Watson
August 08, 2018
Service Department ROCKS They really went out of their way to help me out this week. My AC quit in the middle of a New Jersey heat wave when I was about ready to leave for a They really went out of their way to help me out this week. My AC quit in the middle of a New Jersey heat wave when I was about ready to leave for a drive up to Maine. Michael and the Department Manager, Regina, demonstrated exemplary service to help me in my near "emergency". I will purchase my next car from Smythe, and continue to use their service as I have for more than 4 years. More
Other Employees Tagged: Michael Watson
July 28, 2018
Always easy - great dealership From a great lease experience to the most helpful and courteous service department, i know I’ll be part of the Smythe Volvo family for years to come! From a great lease experience to the most helpful and courteous service department, i know I’ll be part of the Smythe Volvo family for years to come! More
Other Employees Tagged: Tom Coward, Kyle Jackson , Dina Thomson, Michael Watson
July 28, 2018
New Lease Smythe Volvo is a world class Volvo dealership. Have leased Volvos with them since 2000.. my recent lease of a V90 went so smoothly due to Paul Le Smythe Volvo is a world class Volvo dealership. Have leased Volvos with them since 2000.. my recent lease of a V90 went so smoothly due to Paul Leary. Paul was on top of every detail and his overview of the electronics and operations of the car was quite thorough. Looking forward to 3 years of driving my V90. More
Other Employees Tagged: Paul Leary , Michael Watson
July 18, 2018
Excellent Dealership From the moment one enters the showroom, people are friendly without being pushy. I met Paul Leary over three years ago when I leased my first Volvo. From the moment one enters the showroom, people are friendly without being pushy. I met Paul Leary over three years ago when I leased my first Volvo. Months before my lease ended, he called. We talked about my wishes and needs, and he kept in touch and found a good option for me. He is excellent and very helpful. People in the service department, Regina, Tina, and Casey were also excellent. Thank you, Smythe Volvo! More
Other Employees Tagged: Paul Leary , Dina Thomson, Casey
July 08, 2018
excellent People identify with certain brands of vehicles; some for their models, others for their security features, in short; But if something can change a po People identify with certain brands of vehicles; some for their models, others for their security features, in short; But if something can change a potential buyer, it is precisely when you receive a personalized service of excellence. Things that few industries are contemplating in the last years. Quite simply, this is what I have received for these particular people, although I know that, in general, the service is very good. but in me, and in my family, these people have left their personal stamp on the excellence of their services. More
Other Employees Tagged: Kyle Jackson , Dennis Jeffers, Andres Gomez
June 30, 2018
Great job by Doug. Doug at Smythe Volvo saved me, I had a broken A/C during a heat wave. I came into the dealership with no appointment and explained I was going on a fa Doug at Smythe Volvo saved me, I had a broken A/C during a heat wave. I came into the dealership with no appointment and explained I was going on a family trip the next day.Doug made time for my car and somehow got the A/C fixed! Amazing Service! More
Other Employees Tagged: Sean Flanagan, Tom Coward, Doug MacAdam, Tina Dewald , Dennis Jeffers, Tony Plesh, Anthony Tapia, Dina Thomson, Michael Watson
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