Regina Krauza
Regina Krauza at Smythe Volvo Cars

Regina Krauza | Page 22

Service and Parts Director

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
4.9
251 Reviews

I have been in the automotive business for over 35 years, its all I know! I have 2 kids, with 4 legs, whom I adore. I live by the moto to "lead, teach and inspire" and use it everyday in my life. We have an amazing team here at Smythe that I consider family.

Dealership Experience

9 yrs, 8 mos

Industry Experience

38 yrs, 4 mos

Languages Spoken

English English

4.9

251 Reviews

Write a Review

251 Reviews of Regina Krauza

July 08, 2018

Dealership Rating
Employee Rating

excellent People identify with certain brands of vehicles; some for their models, others for their security features, in short; But if something can change a po More

by ralby11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Jackson , Dennis Jeffers, Andres Gomez

June 30, 2018

Dealership Rating
Employee Rating

Great job by Doug. Doug at Smythe Volvo saved me, I had a broken A/C during a heat wave. I came into the dealership with no appointment and explained I was going on a fa More

by JohnB123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Flanagan, Tom Coward, Doug MacAdam, Tina Dewald , Dennis Jeffers, Tony Plesh, Anthony Tapia, Dina Thomson, Michael Watson

Jun 30, 2018

Smythe Volvo Cars responded

Its easy to make people happy with normal maintenance - we specialize in making people happy when they really need us! Thanks for the confidence you show in us.

June 21, 2018

Dealership Rating
Employee Rating

A run in with a curb! While she refuses to admit it, my better half had a run-in with a curb in her 2018 XC60. 😢 Thanks to Smythe’s new car purchase advantage, Regina Kr More

by dbartiromo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dennis Jeffers

Jun 21, 2018

Smythe Volvo Cars responded

Fantastic! You've really experienced the Smythe Volvo Advantage! Thanks for your many years of business.

June 13, 2018

Dealership Rating
Employee Rating

10 cars later I am on my tenth car from Smyth Volvo and will buy more!!!!!!!!!!!!!!! At one point we had 2 Volvo at the same time. WOW More

by AlfredMari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Flanagan, Doug MacAdam , Ashley Butfiloski, Andres

May 24, 2018

Dealership Rating
Employee Rating

Happy customer When it comes to great customer service Smythe Volvo's Service department knows how to deliver. The building is updated and gives a feeling of qualit More

by Volvo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Doug MacAdam , Dennis Jeffers, Dina Thomson, Michael Watson

May 24, 2018

Smythe Volvo Cars responded

Regina's award winning team is the backbone of our business and its because of their singular focus on customer service. Thanks for doing business with us and for taking the time to let others know about your experiences with us.

May 08, 2018

Dealership Rating
Employee Rating

Car Service Regina and Dina took excellent care of my car with professional and FAST service. I highly recommend this location for servicing your car - the team More

by Mkate22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dina Thomson

May 08, 2018

Smythe Volvo Cars responded

Dina and Regina (and our whole team as well) like to be the ones to take car of your car and give you time to take care of everything else in life.... like enjoying it! Thanks for the opportunity to help and for taking the time to review us.

April 11, 2018

Dealership Rating
Employee Rating

Reset computer, unlocked valet modeand fixed on call feature Dina, Regina and the service team at Smythe Volvo are excellent. I went in on two separate occasions for my brand new XC90 and they helped me immedia More

by Mkate22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dina Thomson

Apr 11, 2018

Smythe Volvo Cars responded

Our award winning service team is second to none. We've always been focused on this because our founder, Sean Flanagan, started as a mechanic in Ireland and learned that gaining trust in service gains trust for life! We've been fortunate enough to keep that tradition alive. Thanks for your business.

April 11, 2018

Dealership Rating
Employee Rating

Exceptional Service From start to finish this Volvo staff is all about the customer. They are attentive, knowledgeable and courteous. Best in New Jersey. Will do busine More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Flanagan , Chris Henriksen

Apr 11, 2018

Smythe Volvo Cars responded

Thank you for this awesome review. I have to say its pretty easy when we have customers as great as you. It was a pleasure to meet you and I look forward to seeing you again for any of your automotive needs or anything else I/we can help you with.

Apr 11, 2018

Smythe Volvo Cars responded

Hi Chris, This is music to our ears! We work hard each day for this very thing. Thanks so much for your business.

Apr 16, 2018

Smythe Volvo Cars responded

It takes a great team to be the best in NJ and we do have a great team that really cares about our customers! Thanks for noticing and saying so. Enjoy!

March 21, 2018

Dealership Rating
Employee Rating

Excellent service!!! Smythe Volvo went above and beyond to solve my vehicles issues to the point that my vehicle was replaced with a new one! please continue with you exc More

by Volvoforlife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Flanagan , Ashley Butfiloski, Dina Thomson

Mar 21, 2018

Smythe Volvo Cars responded

One thing we've learned in our 50+ years as a Volvo dealer - our success relies on service so we invest alot in our team. Thanks for noticing and letting others know.

February 19, 2018

Dealership Rating
Employee Rating

Even when something goes wrong, Smythe does it right. I recently had my XC90 in for a scheduled service. Unfortunately, something odd occurred which required attention at my home very shortly after I got More

by dbartiromo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Tapia, Michael Watson, Bryan

Feb 20, 2018

Smythe Volvo Cars responded

We hope that things always work out flawlessly but when they don't, the way we respond is what shows our true desire to serve our customers the best way possible. Thanks for taking the time to let others know. We appreciate your business.

...
22
...

Dealership Inventory (341 Vehicles)

new 2026 Volvo XC60 car, priced at $61,795
2026 Volvo XC60
new
Denim Blue Metallic exterior
Automatic
All-wheel Drive
used 2025 Volvo XC90 car, priced at $46,995
2025 Volvo XC90
used
Platinum Gray exterior
Automatic
All-wheel Drive
new 2026 Volvo XC90 Plug-In Hybrid car, priced at $81,995
2026 Volvo XC90 Plug-In Hybrid
new
Denim Blue Metallic exterior
Automatic
All-wheel Drive
used 2025 BMW 430 Gran Coupe car, priced at $38,495
2025 BMW 430 Gran Coupe
used
Gray Metallic exterior
Automatic
All-wheel Drive
new 2026 Volvo XC90 car, priced at $75,155
2026 Volvo XC90
new
Vapour Grey Metallic exterior
Automatic
All-wheel Drive
used 2013 Ford Edge car, priced at $6,995
2013 Ford Edge
used
Tuxedo Black Metallic exterior
Automatic
All-wheel Drive