Reinaldo Berroa
Reinaldo Berroa at Lexus of North Miami

Reinaldo Berroa

Sales Manager

Lexus of North Miami

14100 Biscayne Blvd
North Miami, FL 33181

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4.6
37 Reviews
4.6

37 Reviews

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37 Reviews of Reinaldo Berroa

May 12, 2025

Dealership Rating
Employee Rating

Come help me out find all the cars with all the selection I was very friendly all the way through. He helped me step by step and made the whole process very clear. He went through everything and took his tim More

by Mike Hawk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 13, 2025

Lexus of North Miami responded

Mike, we're happy to hear that you had a positive experience and that our team at Lexus of North Miami provided clear guidance and transparency throughout the process. Enjoy your new car!

April 28, 2025

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Always a pleasure. The hospitality and genuine keep me coming back to this location. I could go to a dealership closer to my home, but it wouldn't be the same. More

by Mr. Stubbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2025

Lexus of North Miami responded

We're delighted to hear that our hospitality keeps you coming back to Lexus of North Miami! We truly appreciate your loyalty and look forward to serving you again soon.

April 25, 2025

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Lexus of North Miami was great. Very professional and knowledgeable . Always looking out for the customer. More

by gianmar2004
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Apr 25, 2025

Lexus of North Miami responded

Thank you for sharing your experience! We're delighted to hear that our team at Lexus of North Miami provided professional and knowledgeable service. We appreciate your support and look forward to assisting you again in the future!

March 05, 2025

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Employee Rating

Andrew took such great care of us. He was extremely patient and really helped me choose a vehicle that was suited for me. Highly recommend him for all of your sales needs. Thank yo More

by Zinach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Silva, Andrew Verneuil

Mar 05, 2025

Lexus of North Miami responded

Zinach, we're delighted to hear that Andrew provided you with exceptional service at Lexus of North Miami. Thank you for recommending him and sharing your positive experience!

March 04, 2025

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Employee Rating

I regret purchasing a vehicle from Lexus North Miami. My experience has been disappointing from the moment I bought my brand-new car to every service visit since. The sales rep who prepared my paperwork More

by Jordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 04, 2025

Lexus of North Miami responded

Jordan, I'm truly sorry to hear about your disappointing experience with both our sales and service. We want our customers to feel completely satisfied throughout their time working with us, so it's concerning to learn that we fell short in these areas. I would appreciate the opportunity to discuss this further and work toward restoring your confidence in our team. Please reach out directly when you have a moment. Thank you, Brittany Stillwell - Customer Relations Manager - 786-528-3788

February 28, 2025

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They keep emailing me, I have never been there. I don't drive a lexus. I am not in miami. More

by leoruiz
Service Price Transparency
Workmanship
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Recommend Dealer
No

February 21, 2025

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Employee Rating

Los mejores siempre gracias por todo un excelente trato y servicio siempre 🙏🍀🍀🍀 Gracias por todo More

by victormpg85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 21, 2025

Lexus of North Miami responded

Apreciamos esta excelente reseña para Lexus of North Miami, Victor! Nos alegra leer que le ofrecimos una gran experiencia.

December 31, 2024

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Employee Rating

Good customer service, excellent dealer, willing to work with their customers and get them in the car of their dreams. More

by mmastron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Todd Tarczynski, Jaker Soto

Jan 02, 2025

Lexus of North Miami responded

We're delighted to hear that you had a positive experience with our team at Lexus of North Miami! It's great to know we could help make your dream car a reality. Thank you for the kind words and support!

December 23, 2024

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Employee Rating

Professional…attantive…paid attention to my inquiry and had delivered my choices to full satisfaction…very recommending More

by dafnam
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ramon Cabrera, Lev Bargraser

Dec 23, 2024

Lexus of North Miami responded

We're delighted to hear that our team at Lexus of North Miami provided attentive and professional service, meeting your expectations. Thank you for recommending us!

December 16, 2024

Dealership Rating
Employee Rating

Anna and Rey were a great help and I am so happy in my new car! More

by jessicaconradms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Rubenfeld, Bobby Rahmani, Danielle Contaldi , Anna Chebotova

Dec 16, 2024

Lexus of North Miami responded

Thank you for choosing Lexus of North Miami, we appreciate your positive feedback for Anna and Rey!

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