Reuben Krause | Page 5

New Ford Flex We feel confident that we got the best deal possible at Sam Pack 5-Star Ford-Carrollton. This is our second new car with Jared Wingard and Reuben Kra We feel confident that we got the best deal possible at Sam Pack 5-Star Ford-Carrollton. This is our second new car with Jared Wingard and Reuben Krause and we were very pleased with the outcome. We received a fair trade and are completely satisfied. We've used other dealerships in the area, but none can compare with Sam Pack 5-Star Carrollton. Its remains our new car dealership. We wholeheartedly endorse this dealership and team. Speaking of team, not to forget the excellent service by Michale Pisarik in the Financial Department for a quick, efficient and stress free experience. Great dealership. More

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Fantastic Customer Service! From the minute we walked in the door we were treated with professional and courteous service. Flash, aka Jeff Flaishans, listened to exactly what we From the minute we walked in the door we were treated with professional and courteous service. Flash, aka Jeff Flaishans, listened to exactly what we were looking for, searched Texas to find an exact match, and asked for the opportunity to buy our old car. We received top dollar for our trade in, a lower APR than we had found ourselves, and some nice extras we weren't expecting. Best car purchase we've ever experienced! More

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The best dealership and salesman in DFW!! Christopher Krause made leasing a vehicle such an easy and enjoyable experience! I’m a customer for life at 5 Star Ford because of him! Christopher Krause made leasing a vehicle such an easy and enjoyable experience! I’m a customer for life at 5 Star Ford because of him! More

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Amazing Sam Packs Five Star Ford at Carrollton helped me find the perfect vehicle under my budget. Thanks to a good friend/coworker Missy Weber who referred m Sam Packs Five Star Ford at Carrollton helped me find the perfect vehicle under my budget. Thanks to a good friend/coworker Missy Weber who referred me to Reuben Krause. A huge thank you to Rueben, Todd, Joseph and David for helping in making this happen. :) More

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BEST CAR BUYING EXPERIENCE EVER Recently bought one of my dream cars - a blue Ford Mustang GT. Chris Krause and the team at Five Star Ford went above and beyond to make this the bes Recently bought one of my dream cars - a blue Ford Mustang GT. Chris Krause and the team at Five Star Ford went above and beyond to make this the best car buying experience I've ever had. I had called Chris earlier in the morning to see if a certain car was in stock. We setup an appointment for a viewing later in the day. When I got there, Chris had the car outside waiting. Not once did Chris try and push the sale. Carlos made the financing experience simple and clear. All in all the service and experience I got at Five Star Ford has been amazing. More

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Thanks Jared Wingard Jared Wingard spent the time to ensure all of our questions were answered. He was assigned by Erick Perez. They both did an outstanding job Jared Wingard spent the time to ensure all of our questions were answered. He was assigned by Erick Perez. They both did an outstanding job More

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Thoroughly Satisfied The fact that this new vehicle purchase is the third one we have made at this dealership reflects our satisfaction with their excellent service. My wi The fact that this new vehicle purchase is the third one we have made at this dealership reflects our satisfaction with their excellent service. My wife and I appreciated the way the people we dealt with found and delivered what we wanted. More

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THE BEST EXPERIENCE OF OUR LIVES We rented an F150 for 2 weeks to see if we would like owning one. Had checked a few other dealerships closer to home but felt they were not listening We rented an F150 for 2 weeks to see if we would like owning one. Had checked a few other dealerships closer to home but felt they were not listening to us regarding what we wanted or were not willing to work with us on a deal. We were on a road trip and listening to Car Pros on the radio and took a chance that they would give us guidance on where to go for a good car buying experience. I received an email from them telling us to get up with Trey at Sam Pack, we did and we received correspondence from Reuben who read my list of requirements and wants. He kept in contact with us all week while we were gone and had Terry Smith working on getting us the vehicle of our dreams. The truck we rented was great, but our new F150 XLT is amazing! Much better than we thought we were gonna get. We got back from our road trip, asked if they could put the spray on bedliner in so when we came up we could take it home that day. They made it happen. We came in on Monday afternoon, the truck was sitting in the shade, freshly detailed, perfect condition, beautiful. A woman opened the door for us at the dealership, asked if we were there to see anyone in particular, told her and she proceeded to let the woman at the front desk know the name. She announced the name and before we could turn around Reuben was there, hand out to shake ours, offered us waters, took us to his desk, filled out a couple pieces of information, then took us to Terry Smith who finished that paperwork for us. Trey Russell popped in to say Hi and introduce himself to us, and shake our hands. Reuben checked in on us a few times over the next 45 minutes or so. We went to the man in the office where we completed the financial portion of the deal, was offered an extended warranty, which we took. Then Terry showed us our truck with all the bells and whistles and got us on our way. A class act all the way! We have never had that great of an experience ever. We will be driving back to Carrollton for all our scheduled maintenance, and will have the truck towed up there if it ever breaks down. They have called us a few times in the past week to make sure we are happy with our new truck and that they have taken care of all our needs. CLASS ACT! More

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Best Car Buying Experience Ever Jeff was awesome. Down to earth, no pressure, went way beyond the extra mile to get the job done. The man actually got me more for my trade than I was Jeff was awesome. Down to earth, no pressure, went way beyond the extra mile to get the job done. The man actually got me more for my trade than I was asking! Honestly the best car buying experience I've ever had. Reuben made sure the numbers were explained and were exactly what I wanted. Finance was a breeze as well. Michael in financing knew his stuff! He gave many options, no pressure in there at all. Great job guys More

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Simply the Best Customer Service Whether it's service or purchasing a vehicle, I've experienced great customer service at 5-Star Ford. I've purchased 3 vehicles from this dealership Whether it's service or purchasing a vehicle, I've experienced great customer service at 5-Star Ford. I've purchased 3 vehicles from this dealership dating all the way back in 1985 when it was Lee Jarmon Ford. Can't speak highly enough about Reuben Krause, David Barragan, Brandon King, Christopher Krause and Justin McCarroll. All truly have your best interest in mind with NO pressure sales. More

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