Reuben Krause | Page 4

Reuben and David were excellent to work with. They got me the truck I was looking for at a price that no one could beat. I will suggest this dealership to anyone looking to buy a Ford. the truck I was looking for at a price that no one could beat. I will suggest this dealership to anyone looking to buy a Ford. More

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David & Reuben were great! Many thanks to both David & Reuben who worked with me today on my purchase of a 2020 Ford Escape. This was our sixth purchase at Five Star in Carrollt Many thanks to both David & Reuben who worked with me today on my purchase of a 2020 Ford Escape. This was our sixth purchase at Five Star in Carrollton. I'm sure it won't be our last. Amazing people, amazing service, amazing cars! More

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I asked a manager that I knew worked at 5 Star Ford in Carrollton, Texas, for an extremely patient agent to work with, and he delivered! While waiting for a pre-owned truck that fit my 'Wish List' to b Carrollton, Texas, for an extremely patient agent to work with, and he delivered! While waiting for a pre-owned truck that fit my 'Wish List' to be traded in, I had my agent & really nice managers check in with me on a relaxed yet regular basis to make sure I was still happy during the wait. Any odd questions where always answered even if they had to track down the answer. Then after my dream truck drove in the door... I found out it was just too WIDE for my comfort. Turns out the whole industry changed the standard width of the wheelbase several years ago. So I ended up switch down in truck size to their Ranger. I got just as great of service, and they were STILL willing to go the extra mile to make sure I got exactly what I wanted. The whole feel of the dealership is of competent & relaxed efficiency. They CAN and DO go the extra mile to make sure you are happy with the vehicle you select! I was absolutely floored at the extent & quality of their warranty plans. I highly recommend that EVERYONE look into their warranty plans too. They really want you to STILL LOVE your vehicle even after the warranties expire! The quality and variety options were unbelievable GREAT & will more than pay for itself over the life of the plan! More

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Christopher Krause was extremely knowledgeable about the Eco-Sport Titanium. He explained all the attributes in detail making me very comfortable with the purchase I had made. Christopher is a person who pa Eco-Sport Titanium. He explained all the attributes in detail making me very comfortable with the purchase I had made. Christopher is a person who pays attention to detail. He made me feel like family! Joseph walker was an awesome Tech aligning my I-phone with the computer in my Eco-Sport. Thanks guys you are awesome. More

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Smooth Sailing Thankfully, I read the reviews about Ford dealerships in the DFW area, before leaving the house with my husband to look at cars! I don't usually read Thankfully, I read the reviews about Ford dealerships in the DFW area, before leaving the house with my husband to look at cars! I don't usually read reviews, but luckily I saved us some grief by doing so this time. We don't need to be going through any unnecessary anxiety, Sam Pack Ford in Carrollton stood out, and the reviews were correct. From the salesman, Jared Wingard, to the staff, the purchase of our 2020 Edge was Smooth Sailing. Thank you all at Sam Pack Ford in Carrollton for a low key, and thorough car buying experience! More

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Awesome Great buying experience! Super fast, super friendly. No gimmicks, and gave us a really good deal. I can’t think of any other dealer to do business wit Great buying experience! Super fast, super friendly. No gimmicks, and gave us a really good deal. I can’t think of any other dealer to do business with. More

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Sam Pack’s is great. This is the fourth vehicle I’ve purchased from them. Ask for Reuben or David. They keep me coming back. purchased from them. Ask for Reuben or David. They keep me coming back. More

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I almost walked away before getting in touch with Phil. He sold me a truck with out “selling” me a truck. Reasonable, laid back, and didn’t waste time. Great experience. Ruben was great too. He sold me a truck with out “selling” me a truck. Reasonable, laid back, and didn’t waste time. Great experience. Ruben was great too. More

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Rough finish on the Paint FIXED! I purchased a new Ranger and the paint seemed a bit rough. The Detail Dept. was backed up and it was Halloween so Emmanuel and Reuben suggested I com I purchased a new Ranger and the paint seemed a bit rough. The Detail Dept. was backed up and it was Halloween so Emmanuel and Reuben suggested I come back on Monday and they would detail the vehicle. Was I glad I accepted that offer. I do not think a bird dropping would stick to this finish now. The finish is amazing. Very smooth and the interior is spotless. I had weather guards mats that had already taking a beating and they look like new now. This team and Sam Pack Ford goes out of their way to insure you are satisfied before, during and especially after the sale. They do not forget about you after the sales. More

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GREAT SERVICE Our purchasing experience for our first ever truck was absolutely wonderful. We talked to Todd C. on the phone before going in, and he had two trucks Our purchasing experience for our first ever truck was absolutely wonderful. We talked to Todd C. on the phone before going in, and he had two trucks ready and waiting for us to look at/test drive. We picked one, and were able to get everything taken care of within just an hour or so. We didn't get to drive it home, as we had a few accessories we wanted added - were helped by Alex B. and are so happy with our choices. Everyone we dealt with at Sam Pack Carrollton was a total pleasure, nothing but professionalism and friendliness. We definitely recommend this Ford dealership! More

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