Rey Almonte

The treatment offered was excellent and they always cared about making us feel good! Thank you! about making us feel good! Thank you! More

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My primary point of contact at Sport Mazda South in Orlando, Florida, was Carlos Burgos, and I want to highlight the exceptional professionalism he demonstrated throughout the process. Mr. Burgos's hon Orlando, Florida, was Carlos Burgos, and I want to highlight the exceptional professionalism he demonstrated throughout the process. Mr. Burgos's honesty and sincerity engendered a level of trust I have rarely experienced when buying an automobile. From the beginning, I made it clear that due to an upcoming assignment at a Florida air base, I would not be able to visit the dealership in person. Carlos understood my situation, thanked me for my service, and reassured me that he would answer all my questions regarding the 2025 Mazda CX-5. When I requested detailed photos of both the exterior and interior of the 2025 Mazda CX 5, he provided them promptly. The images were clear, thorough, and accurately reflected the vehicle’s condition. It was obvious from the photos that the previous owner had taken excellent care of the car. All original books and documentation were included, which further reinforced the vehicle’s quality. The financing process was handled flawlessly. Every step was explained clearly, and there were no surprises or delays. Communication was consistent, and Carlos ensured I had all the information I needed to move forward confidently. Because of my upcoming assignment, I also needed the dealership to handle all tag, title, and tax paperwork. Sport Mazda took care of everything, providing all documentation via email without a single issue arising. This level of administrative support made the process stress-free and allowed me to focus on preparing for my transfer. Given my time constraints, the dealership went a step further: Carlos personally delivered the 2025 Mazda CX 5 directly to my residence. The vehicle arrived exactly as described, clean, fully prepared, and ready to drive. This gesture demonstrated a level of customer service that goes beyond what most dealerships offer. He also spent time showing all the features and how to operate them since this was my first opportunity to own a Mazda. Overall, my experience with Sport Mazda and Carlos Burgos was outstanding. The communication was clear, the process was efficient, all promises made were honored, and the customer service was exceptional. I would strongly recommend Sport Mazda Orlando to anyone seeking a smooth, professional, and trustworthy car buying experience. More

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I came here not expecting much. Just browsing. I left with every feature I could want in a car and more. Gil approached me and helped me through the entire process. We discussed pri Just browsing. I left with every feature I could want in a car and more. Gil approached me and helped me through the entire process. We discussed pricing and necessary requirements needed to get a vehicle. I came back the next day with check in hand. Ready to say yes to the key. He managed to get me an even lower rate than before. Such a gentlemen. Such a delight to be around and work with. This is my first big purchase as a newly graduate. And I left Mazda today with a bigger smile than I thought possible. Thank you so much Gil. You were amazing from start to finish. More

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Our buying experience at Sport Mazda was great. Kerwin was awesome at listening to what we were looking for and what we were not. He and the team worked late to find the exact car we wanted. Ama Kerwin was awesome at listening to what we were looking for and what we were not. He and the team worked late to find the exact car we wanted. Amazing customer service! More

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I had such a great experience with Sport Mazda South! After purchasing my original vehicle, I realized it just wasn’t the right fit for me and needed to return it and choose a different one. I was honest After purchasing my original vehicle, I realized it just wasn’t the right fit for me and needed to return it and choose a different one. I was honestly expecting the process to be stressful, but everyone at Sport Mazda South made it incredibly easy with minimal stress. The entire team was patient, understanding, helpful, and never made me feel pressured or uncomfortable about changing my mind. They worked with me to find a vehicle that I was truly happy with and made the whole return and purchase process as smooth as possible. Customer service like this is hard to find, and I really appreciated how well I was treated from beginning to end. I would absolutely recommend Sport Mazda South to anyone looking for a dealership that genuinely cares about its customers. Thank you to everyone who helped make this such a positive experience! More

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Sport Mazda South is fantastic! Very welcoming atmosphere as opposed to other dealerships. I felt so lucky to have Luis assist me in buying a new car. He is very knowledgeable and h Very welcoming atmosphere as opposed to other dealerships. I felt so lucky to have Luis assist me in buying a new car. He is very knowledgeable and helpful. He was also so patient even though I kept pushing for a better deal. More

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The experience was amazing. I had a great treatment. Carlos answered all my questions and by the end of the day i had no doubts about buying the car. I had a great treatment. Carlos answered all my questions and by the end of the day i had no doubts about buying the car. More

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Hudson was very patient and accomodating during the whole experience despite being 2 separate visits! There was transparency and Hudon seemed knowledge about the vehicles. Rey has also been helpful with the experience despite being 2 separate visits! There was transparency and Hudon seemed knowledge about the vehicles. Rey has also been helpful with the financial side of things. Looking forward to my new vehicle - second Mazda to join the family! More

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This dealership prioritizes excellent customer service and consistently proves time and again how they have the best Mazda customer service department in the country and consistently proves time and again how they have the best Mazda customer service department in the country More

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Excellent experience with Mazda! I was extremely satisfied with the service, professionalism, and transparency of the entire team. From the first contact to the completion of the dea I was extremely satisfied with the service, professionalism, and transparency of the entire team. From the first contact to the completion of the deal, I was treated with respect, attention, and great efficiency. The team truly cares about the customer and does everything to make the process simple, fast, and enjoyable. More

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