Rey Rodriguez
Rey Rodriguez at Rick Case Hyundai Davie
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Rey Rodriguez | Page 3

Genesis Specialist

Rick Case Hyundai Davie

3550 Weston Road
Davie, FL 33331

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5.0
59 Reviews

Dealership Experience

7 yrs, 4 mos

Languages Spoken

English English

Spanish Spanish

5.0

59 Reviews

Write a Review

59 Reviews of Rey Rodriguez

November 27, 2020

Dealership Rating
Employee Rating

I have been satisfied with the service received since purchase of my vehicle. In particular, I commend Cory Guy for his professionalism and customer focus. More

by DNP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Cory Guy

Dec 03, 2020

Rick Case Hyundai Davie responded

Thank you for the high marks, DNP. Our dealership is pleased to serve you and we thank you for your business, we look forward to working again with you in the future! Sincerely, the Rick Case Hyundai Team in Davie

November 23, 2020

Dealership Rating
Employee Rating

Great buying experience at Rick Case Hyundai. Rey and Adrienne make it simple and worth it. Didnr rush me to make the deal and showed me all the choices available. Highly recommend this place. More

by Hugo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Adrienne Bono

Dec 03, 2020

Rick Case Hyundai Davie responded

Hugo, thank you so much for choosing us. We thrive on making every customers’ experience absolutely phenomenal. Thank you for your feedback. Sincerely, the Rick Case Hyundai Team in Davie

November 22, 2020

Dealership Rating
Employee Rating

Amazing sales team with no pressure and very knowledgeable of the vehicle I leased. They found the car I needed quick and were able to agree on a good deal! More

by juanalcobas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Daniel Diaz , Victor Pizzaro Jr.

Dec 03, 2020

Rick Case Hyundai Davie responded

Thank you for the high marks, Juanal. Our dealership is pleased to serve you and we thank you for your business, we look forward to working again with you in the future! Sincerely, the Rick Case Hyundai Team in Davie

October 26, 2020

Dealership Rating
Employee Rating

You feel like family, everyone is there to help you with a big smile, without pressure looking to give you the best deal. Good Job 👏 Thanks, Gracias!! More

by JoseArcay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ryan Shiwbalak, Ernesto Fuentes

October 24, 2020

Dealership Rating
Employee Rating

Long time customer and like to think loyal to Rick and Rita. However this recent experience really let us down. We had preordered our car and made an appointment with the sales manager Ernesto. We arri More

by Ohuguet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Andy Robbins, Rolando Velaaquez

Dec 03, 2020

Rick Case Hyundai Davie responded

Hello, we apologize that we did not provide the level of service you expected, thank you for providing your feedback. If you wouldn't mind, please reach out to our Customer Relations Coordinator, Amanda Clark directly at amandaclark@rickcase.com or 954-903-5340, so we may further discuss this situation. Sincerely the Rick Case Hyundai Team in Davie

Dec 04, 2020

Ohuguet responded

Wow, the original complaint was filed on Oct 24, 2020, with a follow-up complaint sent on Nov 18, 2020, and Rick Case only now decides to respond to same on Dec 3, 2020? NO thank you! Rick Case's timely response to our complaint is certainly another example of how much they really and truly care and value customer's concerns. It is indicative of their commitment to keeping the status quo by ignoring their internal problems and issues! Rick Case Mgmt; the SKY IS FALLING and you better wake up before it falls right on top of all of your heads and the business is forced to close.

October 24, 2020

Dealership Rating
Employee Rating

I went to this dealer for an oil change and Rey Rodríguez gave me a good deal. I ended up leaving my 2018 Elantra and taking a new 2020 Sonata. I’m super happy. More

by alvarez_janet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

September 10, 2020

Dealership Rating
Employee Rating

Very professional people working at the dealership. I was able to work with Ray Rodriguez for my purchase. No hassle, smooth process, and didn’t take too long to process payments and paperwork. If you come i More

by Ed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

September 10, 2020

Dealership Rating
Employee Rating

Rey was amazing. Made process so easy. Highly recommended. Paperwork and new car came to my doorstep. Rey is an excellent sales rep. Been a loyal customer many leases. More

by Brooke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

August 11, 2020

Dealership Rating
Employee Rating

Terrible Experience Asked Sales manager Carlos Alvarez for a price range, and was given a much higher APR than what I found on my own using Rick Case's Page. Terrible com More

by arequena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Carlos Alvarez, Glen Bolanos, Ernesto Fuentes , Adrienne Bono

Aug 12, 2020

Rick Case Hyundai Davie responded

We apologize that we did not provide the level of service you expected, thank you for providing your feedback. If you wouldn't mind, please reach out to me directly at simonenelzi@rickcase.com, so we may further discuss this situation. Sincerely, the Rick Case Hyundai Team in Davie

August 05, 2020

Dealership Rating
Employee Rating

Very Happy whit the new Tucson Rey Rodriguez was our sales man he is very professional. I drove the car before and i liked it. We got great deal price on our new Tucson, plus the 2 More

by Lourdes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ryan Shiwbalak

Aug 12, 2020

Rick Case Hyundai Davie responded

Lourdes, thank you so much for your feedback. We are so excited for you and your new Tucson! Thank you so much for choosing the Rick Case Hyundai in Davie team. Welcome to the family!

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