Rey Rodriguez | Page 4

Very helpful and friendly. Tracy in Financing was very informative. Test drove demo car to be sure it was desired vehicle. Then found new vehicle which we test drove and purchased. informative. Test drove demo car to be sure it was desired vehicle. Then found new vehicle which we test drove and purchased. More

Helpful 0

Report | Print

My Experience getting my car serviced I appreciate in my guy letting me know that I could get a 10% discount by using my card with Rick Case as opposed to the mail offer. He also directed I appreciate in my guy letting me know that I could get a 10% discount by using my card with Rick Case as opposed to the mail offer. He also directed me 2 customer service to answer a question I had in relation to continuing my lease or possibly purchasing my vehicle. They were very helpful. More

Helpful 0

Report | Print

Excellent service !! Good Customer service . I enjoy muy experience in choosing a new car , the sales person was very informed and very helpful in negotiating with the car . Love the ideal there was no pres experience in choosing a new car , the sales person was very informed and very helpful in negotiating with the car . Love the ideal there was no pressure for me in choosing the right car .. More

Helpful 0

Report | Print

I feel the price agreeed on was changed after purchase of suv sales people were helpfull in understanding koma which salemen did not. .rerturn to get info which i needed and have ties check after purchase of suv sales people were helpfull in understanding koma which salemen did not. .rerturn to get info which i needed and have ties check and corrected More

Helpful 0

Report | Print

I receive always exelent service,like a family There Every time that I go there , They take care me like a family,always getting a solution for any problems, everyone there assumes any problem even There Every time that I go there , They take care me like a family,always getting a solution for any problems, everyone there assumes any problem even if they do not belong to him, the manager Cory Wells on service, the GSM Yoshuan Martinez and the GM Mark Riley, always have a good solution for everything More

Helpful 0

Report | Print

Wow just wow This was a great experience. I was not pushed or forced to get a car. I was helped to find a car I like and they helped get me out of my Toyota Coroll This was a great experience. I was not pushed or forced to get a car. I was helped to find a car I like and they helped get me out of my Toyota Corolla (11 months lease left) and into a 2019 Hyundai Kona. I was treated like family and they made the price too good to resist. I will recommend this dealer to everyone. If you ever have a problem (which I highly doubt) just tell a manager and all will be fixed. Love these guys. More

Helpful 0

Report | Print

Brilliant Customer Service Rey contacted me after my 2008 Hyundai Santa Fe was towed in with severe engine trouble. He let me know how much he valued my 16 years of loyalty owni Rey contacted me after my 2008 Hyundai Santa Fe was towed in with severe engine trouble. He let me know how much he valued my 16 years of loyalty owning Rick Case Hyundai vehicles, and invited me to come in and see what could he do for me. I went in on Veteran's Day, hoping to find something I liked. Sure enough Rey put me into a brand new 2019 Hyundai Santa Fe. It was the only one I saw with the various shades of grey interior and beautiful Machine Grey exterior. Not only was Rey helpful but he and the other staff extended heartfelt gratitude and thanked me for my military service. I have no issues with recommending Rey to friends and family as well as Rick Case Hyundai of Davie. Thank you for my new ride, my family and friends think its beautiful. More

Helpful 0

Report | Print

Go to Donald Belizaire, Jacques, Rey, Evrard, Jake or Bill! I have already written a review about this dealership and what made my experience very negative. If you did not read my previous review, the Pre-owned I have already written a review about this dealership and what made my experience very negative. If you did not read my previous review, the Pre-owned Director, Paul Wright, demonstrated such a lack of professionalism that I would not go back to this dealership. On the other hand, my experience at this dealership, removing my interactions with the Pre-owned Director, Paul Wright, was phenomenal. There was a lot of positives at this dealership. First, Donald Belizaire was the car salesperson that assisted me in my car buying process. This man demonstrated a high level of respect and professionalism towards me and my family. I made multiple visits to the dealership and each time I came back Donald never failed to provide a very hospitable experience. He truly advocated to get me a good deal and I am very appreciative for his service. He even bought me some snacks when I mentioned I was hungry, which was completely unexpected, and again very appreciated. If you cannot find Donald, Jacques Fanfan, Evrard Tassy, Rey Rodriguez are three salespeople I am certain would provide an experience similar to Donald. Each of these individuals showed me great respect while I was in the dealership. Fanfan and Rodriguez were both very charismatic and displayed great sense of humors. Tassy showed me some features on my new purchase and he didn’t have to at all. I appreciate this men for the level of respect and professionalism they demonstrated. Jake Howard, a used car sales manager, was very transparent with me and he never tried to sell me on a car. He was able to gather very valuable information for me including Carfax on prospective cars. He was also impressed with how well-spoken he was. He seems like a very smart guy. Aside from Jake, there was another used car sales manager, by the name of Bill. If Bill could be promoted to Pre-owned director, I think Rick Case would have made a very wise choice and I believe would provide a better experience for their guests. This man has a very upbeat personality, very friendly, relatable, and also showed the utmost respect to my family. More

Helpful 0

Report | Print

good leasing but once u drive off. cant get call back once you get the car no one returns ur calls. just trying to get an idea when i will get my payoff check because payment on my old mazda coming due. h once you get the car no one returns ur calls. just trying to get an idea when i will get my payoff check because payment on my old mazda coming due. have called 3 times with no call back More

by stevielayman8 Verified Customer Verified Customer

Helpful 0

Report | Print

Great service Rey Rodriguez was great during the process of leasing the car. From the test driving to the financing. He personally oversee every step. Than you very Rey Rodriguez was great during the process of leasing the car. From the test driving to the financing. He personally oversee every step. Than you very much More

by alexmcerra Verified Customer Verified Customer

Helpful 0

Report | Print