Rich Johnson has been in the auto industry for over 40 years and with Subaru for over 18. He has been married for 22 years to his beautiful wife Donna. As a Connecticut resident, he knows his Subaru will get him through our tough winters. Also, as an avid dog lover, his favorite Subaru is the Outback because it has lots of room in the back for his dogs! He loves being part of the Brewster Family and his door is always open to customers for any questions, concerns or to share dog pictures. Just don't get him started on his favorites: The Sopranos, The Yankees, his favorite bands Eagles & Steely Dan, Sinatra, old movies...or trains!
Read moreDealership Experience
8 yrs, 9 mos
Industry Experience
40 yrs, 7 mos
Languages Spoken
English
1,465 Reviews
Write a Review1465 Reviews of Rich Johnson
August 22, 2020
Patrick Larson, Sales Manager was professional, and very attentive when we first walked into the dealership. Patrick directed us to Roy Schiller, Certified Sales Consultant. Roy listened to us and was extre attentive when we first walked into the dealership. Patrick directed us to Roy Schiller, Certified Sales Consultant. Roy listened to us and was extremely knowledgeable with the car that we were interested in. He went out of his way, even though the dealership was very busy, to find the car we wanted and allow us to take a test ride. Needless to say, we bought the car and the process went very smoothly. The day we picked up the car we met with Rich Johnson who finalized the paperwork perfectly. It was an excellent experience. More
Other Employees Tagged: Roy Schiller, Patrick Larson
August 22, 2020
Very good experience. We will purchase from them again. I'm sure I will enjoy my Crosstrek for many years to come. Nice to support a local dealership as well. I'm sure I will enjoy my Crosstrek for many years to come. Nice to support a local dealership as well. More
Other Employees Tagged: Roy Schiller, Nelson DeMelo
August 21, 2020
This was my first experience with this dealership. A family member highly recommend them. I was not disappointed! The customer service was excellent and they made me feel comfortable with the entire pro family member highly recommend them. I was not disappointed! The customer service was excellent and they made me feel comfortable with the entire process. Nelson, Anthony and Rich where very professional and courteous. I'm extremely pleased with the service and I love my new Subaru! More
Other Employees Tagged: Anthony Pilla, Nelson DeMelo
August 20, 2020
This is a first class dealership - no pressure, great price, professional service. Our sales rep Mitchell Pollack was outstanding to work with - made the process easy and enjoyable. They definitely w price, professional service. Our sales rep Mitchell Pollack was outstanding to work with - made the process easy and enjoyable. They definitely went out of their way to secure the car we wanted in a tight time frame. Highly recommend. More
Other Employees Tagged: Patrick Larson, Mitchel Pollak
August 16, 2020
A Repeat Happy Customer This was my second experience buying a car at Brewster Subaru. When my 2019 Impreza was crushed by a Hickory tree during the last storm, one of my f This was my second experience buying a car at Brewster Subaru. When my 2019 Impreza was crushed by a Hickory tree during the last storm, one of my first calls was to Robin Rey, the salesperson I worked with last year. She was immediately responsive and determined to replace my 2019 with all the same features that I was requesting. She located the car I wanted and the whole process was completed quickly and pleasantly. And Rich Johnson, who I also worked with in 2019, was as helpful and efficient as ever. They both are clear, knowledgeable, kind and very professional. More
Other Employees Tagged: Robyn Rey
August 15, 2020
Kristen and the rest of the Brewster Subaru team were very friendly and helpful. They took care of almost everything and accommodated a quick process. very friendly and helpful. They took care of almost everything and accommodated a quick process. More
Other Employees Tagged: Kristen Hetzer
August 14, 2020
Top notch experience!!! Anthony and Rich were fantastic - professional, knowledgeable and courteous. This dealer is above and beyond any such environment we have experienced. Anthony and Rich were fantastic - professional, knowledgeable and courteous. This dealer is above and beyond any such environment we have experienced. From the moment I called to inquire about the vehicle in question, to the moment we drove off, it was A+ every step of the way. My family drove 90 miles to pick this car up - and we were treated like we made that "special" trip. Not a hiccup: all the paperwork and details were prepared/ready in anticipation of my arrival. Even my insurance was updated through my agent in advance, with only my review/sign off required. The price was reasonable without drawn out negotiation, and was exactly on the paperwork as we negotiated over the phone - no surprises. They didn't pressure, offering/emphasizing options that might be of value to our purchase - I really appreciated that. All of my questions and requests were addressed promptly. The service department contact that walked by stopped and addressed a question for us in a quick and friendly manner, as well. Highly recommended! More
Other Employees Tagged: Anthony Pilla
August 12, 2020
First time I've enjoyed buying a car! This is my third Subaru, but my first experience with Brewster Subaru. Everything went smoothly regarding the purchase and the salespeople (Kristen an This is my third Subaru, but my first experience with Brewster Subaru. Everything went smoothly regarding the purchase and the salespeople (Kristen and Rich) were extremely helpful. More
Other Employees Tagged: Kristen Hetzer
August 12, 2020
Friendly folks who care This was my first time buying a car. The staff at Brewster Subaru held my hand throughout the whole process. I felt comfortable and confident the whol This was my first time buying a car. The staff at Brewster Subaru held my hand throughout the whole process. I felt comfortable and confident the whole time. Thanks Brewster! More
Other Employees Tagged: Kristen Hetzer
August 10, 2020
Great experience! The experience was great. Easy going, no pressure from the salesman Fred Fogel to the signing with Rich Johnson. Rich was very informative and covered The experience was great. Easy going, no pressure from the salesman Fred Fogel to the signing with Rich Johnson. Rich was very informative and covered all aspects regarding our new car. Would definitely recommend them to friends and family and will be a returning customer. TY Brewster Subaru! More
Other Employees Tagged: Patrick Larson , Fred Fogel