Rich Johnson has been in the auto industry for over 40 years and with Subaru for over 18. He has been married for 22 years to his beautiful wife Donna. As a Connecticut resident, he knows his Subaru will get him through our tough winters. Also, as an avid dog lover, his favorite Subaru is the Outback because it has lots of room in the back for his dogs! He loves being part of the Brewster Family and his door is always open to customers for any questions, concerns or to share dog pictures. Just don't get him started on his favorites: The Sopranos, The Yankees, his favorite bands Eagles & Steely Dan, Sinatra, old movies...or trains!
Read moreDealership Experience
8 yrs, 7 mos
Industry Experience
40 yrs, 5 mos
Languages Spoken
English
1,432 Reviews
Write a Review1432 Reviews of Rich Johnson
May 19, 2020
Brewster Subaru came highly recommended by my family and Brewster Subaru came highly recommended by my family and friends and they were not wrong! Each staff member I encountered was friendly and helpful. R Brewster Subaru came highly recommended by my family and friends and they were not wrong! Each staff member I encountered was friendly and helpful. Robyn listened and understood what I need in a car. She was both knowledgeable and patient as she helped me decide. She and Rich both made the process easy. From finding the right car to financing, it was a pleasure to buy a car from Brewster Subaru. More
Other Employees Tagged: Nelson DeMelo , Robyn Rey
May 19, 2020
Feel the Love. We all know Subarus can sell themselves BUT with that being said I bought my car during a time when the norm isn't the norm any more. I have always w We all know Subarus can sell themselves BUT with that being said I bought my car during a time when the norm isn't the norm any more. I have always wanted a Subaru because it symbolizes love, unity and they give back to others. That is something that is very important to me and I felt that immediately when I walked into BREWSTER SUBARU. From the moment I walked in the door, I was greeted with kindness, respect and EXCEPTIONAL customer service. Fred was knowledgable and made me feel like family. It was such a pleasure to work with him and the rest of the staff. Everyone went above and beyond and it was such a smooth process-start to finish. I appreciate all of you and LOVE my OUTBACK (2019 Certified Preowned) I am grateful. We will 100% recommend you and always come back to see you. More
Other Employees Tagged: Nelson DeMelo , Fred Fogel, The receptionist :)
May 06, 2020
Very Happy with Brewster Subaru Excellent Communication, quick response, not pushy, explained everything nicely. Love my new Black Forester Sport....Thank you to Cam, Kristen and Ri Excellent Communication, quick response, not pushy, explained everything nicely. Love my new Black Forester Sport....Thank you to Cam, Kristen and Rich... See you again in a few years... More
Other Employees Tagged: Kristen Hetzer , Cam Romao
April 09, 2020
Another rave review This whole experience was the best. Everyone was so helpful friendly and understanding. This is our fourth family Subaru. Thanks to everybody. T This whole experience was the best. Everyone was so helpful friendly and understanding. This is our fourth family Subaru. Thanks to everybody. This won’t be our last Subaru More
Other Employees Tagged: Mitchel Pollak
March 25, 2020
BEST DEALERSHIP I HAVE EVER DEALT WITH! I knew I wanted a used Subaru so my son and I went to Brewster Subaru. We were greeted by a lovely young lady at the desk and after a very short wait I knew I wanted a used Subaru so my son and I went to Brewster Subaru. We were greeted by a lovely young lady at the desk and after a very short wait (we didn’t have an appointment, my bad) and were connected with Patrick Larson. He was very friendly, attentive and found several possibilities for us to consider. We never felt rushed and took out two cars for a test run. Decided on a 2017 Legacy and it was perfect, almost like new!! When we went to pick it up, we dealt with two gentlemen, Anthony Pilla and Rich Johnson to learn about the car’s workings and to finalize the paperwork. Such a fun and easy process! Really nice people and I look forward to meeting the folks in the Service department! Thanks everyone!! More
Other Employees Tagged: Anthony Pilla, Patrick Larson
March 23, 2020
Brewster Subaru - Leasing Experience I am very happy with Brewster Subaru. I leased my first car ever there three years ago and was impressed with the service. I came back from more and I am very happy with Brewster Subaru. I leased my first car ever there three years ago and was impressed with the service. I came back from more and was helped tremendously by Mitchel Pollak. He puts people at ease and is very thorough. Shout out to all at Brewster Subaru. More
Other Employees Tagged: Mitchel Pollak
March 09, 2020
Exceptional Experience We needed another car, and since we had bought an Outback from ANTHONY PILLA, at Brewster Subaru just last year, we checked their certified inventory We needed another car, and since we had bought an Outback from ANTHONY PILLA, at Brewster Subaru just last year, we checked their certified inventory first. They had a 2015 Forester, good price; so I emailed an inquiry, got a response pretty quickly from Fred Fogel. I let him know that my salesperson was Anthony, and would he tell Anthony that we were interested in this c and would like to test drive it on Monday. Anthony called me to let me know that the dealership would be open all weekend, and that the car may go, but that I can hod it for a nominal deposit. Called the dealership, spoke with Cam, who remembered me from my email query, told me to come on over, that her manager - Patrick - would be able to take the deposit to hold the car. Dropped the deposit, and since I had a service appointment on Saturday morning, Anthony arranged for another salesperson - Ralph - to enable me to test drive the car. Drove the car on Saturday, nice test drive, came back and told Patrick to let Anthony know that we would take the car - Anthony called me on Monday, took all the information, over the phone, got me a very good rate on the car - and I was able to pick it up on Saturday. No upsell, not even an attempt. Got in at 1, on Saturday, drove the car off the lot before 2. More
Other Employees Tagged: Anthony Pilla, Patrick Larson, Danny Gomes , Fred Fogel, Ralph Nicolais, Cam Romao
March 07, 2020
It was a great experience!!!!! I walked in and I was greeted by the front entrance with a smile.I spend most of the time with Fred.He is very polite and calm.I. needed a calm a I walked in and I was greeted by the front entrance with a smile.I spend most of the time with Fred.He is very polite and calm.I. needed a calm and educated person to walk me through the different cars Subaru have to offer.Fred helped me choose the best car and color. .As for Rich he is remarkable! He is very knowledgeable. I am confident, I chose the right car for me and my family.Thank you Subaru family.Everyone at the Brewster Subaru are quite charming and knowledgeable ❤️❤️❤️❤️ More
Other Employees Tagged: Fred Fogel
March 06, 2020
Great Experience This is my first Subaru. I heard nothing but glowing compliments about the car, the dealership and Robyn Rey. I found them all to be true ! This is my first Subaru. I heard nothing but glowing compliments about the car, the dealership and Robyn Rey. I found them all to be true ! More
Other Employees Tagged: Patrick Larson , Robyn Rey
March 04, 2020
excellent I am a returning customer and for the 2nd time, Robyn Rey and Rich Johnson made my experience flawless. Robyn has twice found me the perfect cat and R I am a returning customer and for the 2nd time, Robyn Rey and Rich Johnson made my experience flawless. Robyn has twice found me the perfect cat and Rich made the financial totally non stressful. I have had a good experience in the service department as well. I tell all my friends. Thank You Liza More
Other Employees Tagged: John Chaber , Robyn Rey